i called them one morning and they were there in 45 minutes. Got the job done quickly and very…read moreprofessional and friendly.. absolutely pleased!!

So my husband and I had a septic issue; sink was not draining, had some bubbling in our toilet and…read moresome back up in our bathroom sink. Mr.Finfrock came out I believe a day after or so and pumped out our tank. He was very polite, knowledgeable, and professional! Had me look at a few things so I was aware of the water level as well as how much grease build up was in our septic tank. He recommended that it be pumped once a year which sounds like something that should be done to keep a good septic going. We will certainly be doing business with Mr.Finfrock for all our future septic needs!

First time septic tank owner here. After realizing my septic alarm had been on "silent" since…read moremoving in, I called another local company. This company came out quick but proceeded to ghost me for two weeks regarding the installation of my air pump. After that long of a wait, I decided to call R & L after seeing them at my neighbors house. I explained I needed a new air pump. I unfortunately can't remember who exactly I spoke to, but they were honest and told me it was an easy fix and that I could do it myself to save money. They told me the exact pump I needed and where to get it from. I had the pump in less than 48 hours from the dealer and install took less than ten minutes. It was as easy as they said it would be. R&L saved me about $150 with their honesty and also did mention I could call or text with any questions. I will definitely use them in the future for any problems that may arise.

This is an excellent outfit! I called on a Sunday with a full septic tank and on Monday he came out…read moreand pumped it. Extremely knowledgeable and personable! This outfit is just outstanding! If you need septic service these guys are second to none. I will be recommending R&L Septic to everyone.

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

Very professional went above and beyond to help us. Our septic had filled up they came out right…read moreaway and he even made sure we had good flow before he left.

EXCELLENT people...wonderful & courteous office staff...Darrell and his son came early the next…read moremorning and did what they needed to do...great people! Affordable pricing...definitely will do business with them again!!

From the owner: Big D's Septic Service provides septic tank cleaning and service in Watson, IL.read more

Outstanding service! Our 1500 gallon septic tank was 14 years old and had never been pumped since…read moreinstalled. When we opened it up it was in really bad condition. Not only was it full, but the top 16" was solid and heavily caked. Keith Wilson spent 2.5-3 hours breaking up the solids and pumping the tank out. This required back flushing and pumping at least 4-5 times. He eventually was successful at getting it all pumped out. Outstanding service, pleasant gentleman, and I highly recommend his service. Do yourself a favor and give him a call.