The staff member provided what I needed right away. She was pleasant and efficient. She sent me a…read moretext cc of my current auto insurance coverage to use while renting a car.

I have had no negative experiences with State Farm Insurance or with working with Nikki, Allyssa or…read morejust recently with Kim my service agent contacts. Today I had called with questions regarding my policy and asked about certain changes. Kim researched my inquiry and called me with in the hour. I would definitely recommend her and her company & her team for their knowledge and experience in guiding me and explaining how the coverage I wanted adjusted would help for future issues, if they were to occur. KUDOS to you Kim, and thank you! Best Regards, Susan

Frank and his team are AMAZING! They helped us with getting insurance for our new home purchase…read morewithin 1 day when we needed it ASAP. Thanks again for all your help. We highly recommend them!

If I could give 0 stars, I would. We have 5 policies with them and had our rates raised when we…read moremoved to another state (that's okay, we understood that). Then when we got a less expensive and older vehicle, our insurance didn't go down any. We asked about it and were told to wait until the policy to renews to see if it goes down - this should have been our first warning. Our policy renewed and when we received the notice, we learned the cost went UP. We then got multiple quotes from other reputable companies (ALL at least $40 less expensive per month). We called again and requested them to review our policy to see why and how to lower it. We were told they would look into it and call back the following day. Did we receive a call back the following day? NOPE. Finally, several days later we call again, only to find out "there is nothing they can do". WOW! Apparently, this is how loyal customers with multiple policies are treated. The lack of customer service is astounding. Buyer beware!

Matt and his team are top-notch, customer-focused agents! Highly recommend. Very people focused…read moreand explain options and services clearly.

Needed a new insurance agent when we moved and was recommended to Matt Gross. Lorrie who works in…read morethis office was fantastic! And Matt even called to make sure we had all we needed and to welcome us. They know what they are doing!

I have been a satisfied customer of Tom and his office for more than 20 years. He and his office…read morehave provided prompt, courteous, and professional service. Tom worked to keep my premiums affordable while making sure my family and I have the coverage we need. He takes the time to answer questions and explains options in a way that is easy to understand. Tom has also provided valuable advice. Whether it was helping me to avoid a hail damage roof replacement scam, offering guidance when selling a car, or leasing a new car, his recommendations have been very helpful. I highly recommend Tom to anyone looking for knowledgeable, honest, and dependable insurance agent.

I have been with the Tom Porter agency for 25 plus years and they handle all of my families…read moreinsurance needs. The team is professional, courteous and responsive. Service is top notch. Steve H.

Yusenia is amazing! Excellent customer service and always on time resolutions with any issues I may…read morehave. Overall, great person to work with.

I've came from many generations that are insured with State Farm Charles McGhee. Everyone in my…read morefamily has Charles. His staff is very sweet, polite, very professional. Anytime I need something emailed to me they are very quick on emailing it, also if I leave a message I get a call back within the next 10 mins of my call. I don't think I would ever switch.

Top notch Master Estate Planning! Hansbrough Financial Services has over 30 years experience…read more Ron and his team work hard to provide best solutions for his clients. Hansbrough Financial Services has done an amazing job helping my clients to preserve and grow their assets. I really enjoy the way they treat each client like family. Once you become a client of theirs they really go the extra mile to make sure you understand the estate plan before they execute the plan. They have always been very responsive as well!

There are so many times in life when your insurance needs change and Chas is dedicated to following…read moreup with clients to make sure that they are receiving proper coverage. My husband and I had work done on our house, and Chas happened to call for our annual review. We realized the replacement value of our house was understated in our coverage at the time. We had that updated, and my family has perfect protection from the unexpected. When you stop/call in, ask for Rachel. She is hysterical. One of the best producers out there!

Sad to say I can add even more bad service! About a year ago I called Chas to simply ask a…read morequestion about a claim. We had a sump pump leak. We decided not to run it through our insurance because the damage was less that our deductible - literally just a few hundred dollars. As we are now shopping for new Home Owners Insurance we find out that Chas counted my phone call as a Claim against my Homeowners!! A $0 Claim!!! Which is actually counted as a claim and causing us difficulty in getting new insurance. BEWARE BEWARE BEWARE The guy does not know what he is doing - it ought to be illegal!

Upon revising my tax return, I found a mistake they made. They eventually amended it but their…read morecommunication needs improvement. First issue in many years of utilizing their service.

Thank you so much very good service and very good customer service and very good staffread more