First. I was scheduled at the wrong office and was called a few hours before to schedule at their…read moreBartlett office where they had hours that would accommodate my needs. I was literally 3 minutes late and they cancelled my appointment!! Their office made the mistake to begin with and they acted like I was to blame. They did ask if i could reschedule and i said I wouldn't reschedule with them if they paid me

I received a referral for Dr. Freedberg from, of all people, the bagger at the local grocery store…read morewho saw me struggling. I'm so glad I listened to her. Dr. Freedberg and Dr. Tony did both of my knees....six months apart. I didn't even know ahead of time that Dr. Freedberg was going to do custom surgery for me. .. whereby they use lasers to make a knee that fits my size and bone structure. I am obese and was refused treatment from some other doctors. I never waited more than 15 minutes for the doctors to see me. Outstanding front office too... very friendly and accommodating. One time before surgery I had to use volunteers to bring me up in a wheelchair. When I went to leave, they had nobody to come and get me so the receptionist wheeled me downstairs. That's above and beyond service! Highly recommend this practice!

Over $1300 for a routine mammogram??? regular pricing: $200-500. Stay away…read more Lied about pricing. Showed 1 price, charged another. Later raised it. Above insurance quoted prices, so I got stuck in the middle with medical charges that would regularly be covered but for the cheats at Alexian Brothers Elk Grove. Already called customer service multiple times to dispute it. I'm not gonna fight these liars in court or anything, but I will spread the word to go to a place that doesn't way overcharge you.

The wait time for the ER is several hours EVEN WHEN a patient is in extreme pain, has low blood…read morepressure, and is defecting water. Waited for FOUR hours with a friend and still no pain meds or Dr. visit! Bad news!!

I have been with Midwest and Dr. Morrell for years and would highly recommend them. Dr. Morrell…read moreassists with managing my current knee pain and did a full knee replacement ten years ago. And the assistants are very capable, especially Ross.

Dr Lopez spent 5 minutes with me. No physical exam. No diagnosis. No mention of pharmaceuticals or…read morephysical therapy. Recommended ultrasound therapy. Instead report stated pt and no pharma or ultrasound therapy. Front desk mistakenly stated I'd been given a schedule for pt. Had not. Did not schedule ultrasound as we'd discussed. Once I read through instructions went to office to explain discrepancy and cancel pt that was not discussed. Then charged for appointment I did not attend. If you don't need surgery you are corralled into pt which I'd previously done with n little attention and no results. Did X-ray and no mri yet stated i had a mri. Very sloppy diagnosis and almost no attention and no physical exam. Stay away unless you want hip replacement. Care quality is poor. Attention to detail non existent.

I have been seeing Dr. Bukhalo for many years for pain management. I have had multiple knee…read morereplacements and revisions, and have had better pain management once I began working with Dr. Bukhalo. Because of my limping, I tore my Achilles tendon. I went to a number of podiatrists for help. They all wanted to perform surgery which entailed a cadaver transfer and minimum of 6 weeks non-weightbearing. As an RN, that was an unreasonable expectation for me. Dr. Bukhalo suggested a PRP injection at the insertion point of the tendon. Admittedly, it was a temporarily painful procedure. However, it actually healed the problem and now I have Zero pain in my Achilles tendon! I would highly recommend Dr. Bukhalo and Jessica King, PA, to anyone needing pain management. It is never a problem getting an appointment, and the office staff always reaches out if an earlier appointment becomes available.

Dr. Bukhalo ranks up there as one of the worst doctors I've ever been to…read more Right out of the gate, the receptionist was more interested in snapping at me about the pronunciation of the doctor's last name than actually helping get me checked in. Once I was with the doctor, the experience wasn't much better. A few pokes at me with a wooden stick for nerve function, I guess... At one point, I crossed one leg over the other and winced in pain, saying, "this motion frequently causes me pain". The doctor shrugged and dismissively said, "some people just have pain". I was eventually told to take a mega-dose of ibuprofen daily (800mg x 3 !!!). When I commented that my stomach would not handle that, I was told to take it with omeprazole. When I then commented that I didn't want to be on that long-term due to its variety of risks (fractures), I was told, "you worry too much". I'm inclined to think that it's my (our?) job (responsibility?) to worry a bit, given that this doctor clearly does not. Needless to say, I never returned.

Dr. Morrell was great. She injected my shoulder, and provided relief. Thank You to the Doc and the…read morewhole staff. Highly recommended

Dr. O'Dell and his team are the best! The billing situation can use a bit of help. I'm on a payment…read moreplan and haven't missed a payment. I pay my co-pay at each visit and even make an extra payment, when I can. They continue to badger me at the front desk about my balance at every visit. I explain that I'm on a plan and make payments and they still hand me an itemized billing statements and request more. This is the only drawback to this office. Having to deal with the billing issue each time I see Dr. O'Dell.

I got the right side of my body back because of Dr Paul…read more What more is their to say but thank you.

I've worked in various areas of orthopedic care for over 13 yrs. So when my I developed DDD and a…read moresevere herniation of my L4/L5; I knew from professional reputation and my own expectations that I wanted to work with Dr Ronjon Paul, Kevin Wright PA, and Taylor Comstock PA. As a team we were able to do effective, conservative measures for 3 years. Recently, I developed increasing nerve pain and weakness in my ankles/feet. They obtained updated imaging and WE discussed the surgical plan that was right for me. I am 3 weeks out from a bilateral foramenotomy, microdiscectomy, and an autograft fusion of the L4/L5. My concerns were heard. I was ecstatic that we could use my own bone to create the fusion w/o hardware. As a patient, I was treated with respect, compassion, and professionalism.The results have been AMAZING! I have feeling in my right calf, for the first time in 3 years, and the nerve pain is gone. I know their team (the providers, office staff, MA's, and RN's) took my concerns seriously and are there to support me as I continue to get stronger. THANK YOU!!!

Dr. Dabah and all of the other medical professionals are outstanding! I have been treated for…read moreseveral different issues at Pain Therapy Associates, and they have been the only providers to give me relief from constant pain. They use tried and true methods of treatment, as well as the most current, up to date breakthrough treatments to give their patients relief. The entire staff is kind, caring, and absolutely professional. I have referred many friends and family members to Pain Therapy Associates, and I can't think of any better recommendation.

Horrible, rude. Do not treat you with any courtesy at all when you call!! Just put you on hold and…read moretake forever to get back to you. I called back after 9 minutes on hold to cancel due to the flu and was again very abruptly and rudely treated- When I said "no" to being put on hold, I was sharply told, "Well, I'm the only one here." I said I needed to cancel due to the flu...the reply was "You're canceled" and she hung up while I was ready to give her my name. I will report this to the doctor who referred me and will be seeking other care. Horrible receptionist!!

They understaffed…read more They overbooked They crashed the entire office schedule Only to land me with a 90 minute delay that was zero necessity This could have been a video call. Terrible throughput terrible efficiency. The only saving grace this office has is the doctor it's self!!! Doc is fast and efficient and was very apologetic after getting hung up in a long surgical case. This offices scheduling waiting and room assignment system are rubbish. But the doctors keep it certifiable. 4/5 barely (1/5 if we add in the waiting room deductions)

I have been going to MAPS for over 3 years now. I have chronic pain and I'm chronically ill. I see…read morethem every month and I am always taken care of without feeling like they care about recent changes in my health and tests that I've taken. If I have problems with insurance they resolve any issues for they know my history and I am monitored to make sure if any changes need to be made they look into it. The office staff are friendly. professional and will get you through to the right person if you call with a problem. It's terrible ti live with chronic illness and pain and many times you feel like you are a victim of insensitive pharmacies that can make things difficult and make you feel hopeless. MAPS is there to take your care seriously.

Dr. Louis is a very kind and caring Pain management doctor. His staff is also very caring. I have…read morebeen seeing him for many years and he helps me manage my severe pain. He's always very educational and finds the best solution to manage your pain. Dr. Louis always takes the time to listen which I think is very important. I highly recommend Dr. Louis.

Since Ascension Medical Group has switched the pain management to Innovative, I have had nothing…read morebut issues. I have not seen the doctor just yet, but, they have taken beyond my medication refill to send scripts to the pharmacy. And, sent one to the wrong pharmacy as well as the wrong strength of the medication. It seems as if they cannot handle the increased patient load. I have told them that my next appointment will likely be my last and that they should never have taken on the case load unlthey could handle it. Which, doesn't appear that they can. I would steer clear of them.

I went through 3 primary care doctors, saw 4 specialists, was written over 10 different…read moreprescriptions, and was feeling awful for well over 9 months. Not to mention racked up over $10,000 in medical bills and the needle was moving in the wrong direction. Fortunately I found Doctor Kozlowski, who listened to my concerns, performed the right functional tests, and offered high quality vitamins and supplements. Literally in about 4 months I went from feeling my worst ever to feeling 80% of my usual self again and am still improving everyday. If you want to pop some pills, take the easy road, and feel slightly better short term while risking your long term health, go to your current doctor. If you want to learn about a whole other side of medicine that can actually heal you instead of put a band-aid on your problems all while using food & natural supplements to make you feel your best ever, then Doctor Kozlowski is the guy for you.

I'm glad to hear that many patients have benefited from Dr. Koz but for me it didn't work out. I…read moreactually never got a chance to see Dr. Koz and instead saw a female assistant regarding a serious autoimmune blood condition at the time. I don't recall exactly anymore but she wasn't an MD but had some type of functional medicine training certificate. I spent a few hundred bucks with consultations, supplements, and a stool test that didn't lead anywhere or improve my condition. She was unsuccessful in identifying the root cause nor even knew about my condition. Dr. Koz was so busy I never even had the opportunity for a one on one to ask questions, etc. Overall it wasn't a good experience and I had to move on.