I really want to thank the staff at Visionary Eye Care Professionals for taking me on at the end of…read morewhat was probably a long day. I was treated with the utmost care and concern. Everyone went above and beyond. I really appreciated the attention to detail and the explanation of the optical event I experienced. Thank you!!!

I always tell myself that I need to leave reviews more often and this was definitely one of those…read morecases where it absolutely NEEDED to be done. I have worn glasses most of my life, and never have I had a more thorough and thoughtful eye exam than I did yesterday at Visionary Eye Care. Dr. Ciszek and his team were so friendly and helpful, they not only explained everything that was happening, but also everything that was going to happen with a new prescription, why I needed it and the reasons behind the change. I will never go anywhere else again unless one day I'm forced to. Thanks, Visionary!

Went for my annual eye checkup last week. There's a new doctor (Dr Moshin) and he's good. No…read morecomplaints. The staff on my way out were nice too. I think mych friendlier and personable than the ones that were on the desk when I came in.

Family eye physicians, Oak Lawn, Il Very poor billing…read morecommunication. I received a bill with charges I did not understand and tried calling the billing department several times, but no one answered. I left multiple voicemails and never received a call back. I also mailed a letter with a copy of the bill requesting the explanation, but received no response. Instead, I was sent a final notice threatening collections. It is very frustrating to be threatened over the bill when my attempt to resolve the issue were ignored. If I could I will give them 0 stars.

Dr. Patel saved my vision!…read more I've been going to Red Eye for many years. The service has always been good, and I like the photos they take of the inside of the eye to look for changes year-over-year. But this is only the tip of the iceberg. On March 8th I took a blow to the head. Seemingly nothing much. It hurt. It was annoying. I got on with my day. But, the next evening I noticed a flash of light kept popping up in the corner of my eye. A quick Goog told me it was likely an issue with my retina (none of the usual "it could be a cold, or cancer--just the one thing). I made an appointment online and Dr. Patel took a photo inside my eye. There was nothing to be seen. However, 2 weeks later as I sat at my desk minding my business, I saw a black wavy line in the corner of my eye. Something that moved with the liquid in my eye. Moments later, that black line was many fine black lines spider-webbing across my field of vision. In another minute, it was gone. I emailed Red Eye to see if I should panic now or sleep on it and then panic, not really expecting a reply since it was close to 5, and within a few minutes Dr. Patel called. She had me come in at 10am the next day, HER DAY OFF, 4 HOURS BEFORE HER FLIGHT. I was worried I was interfering with her vacation, especially if it was nothing, but she insisted. And it was not nothing. My retina had torn. Nothing could have been done to prevent it, but now that it happened, she acted quickly. She called and got me an appointment at Chicago Retina the same day. When I got there, the ophthalmologist said the tear could have become a far more serious detachment in a matter of days or even hours. I was able to get laser surgery that day to prevent further tearing. If Dr. Patel hadn't contacted me immediately, insisted I come in, sacrificed her time off...lots of "ifs" could have resulted in a delay in treatment that could have led to much more serious damage. I'm so grateful to her!

I have been coming to Red Eye for a very long time, at least 15 years. Dr. Gifford is the absolute…read morebest. I recently made 4 appointments and had to cancel one due to a scheduling conflict. I emailed about a week ahead of the appointment and received a response the same day adjusting my schedule. The day before our appointments, I received a text message confirming 2 of 3 of my appointments, but for the wrong times. I called and was told that I still had 4 appointments. I had to resend the email removing the 4th appointment to avoid a cancellation fee. Then I was advised that my insurance wasn't accepted, the day before the appointment. It is very difficult to get my entire family in on the same day for our vision checks. To be told rather flippantly that "this is our process now" that they don't run the insurance until the day before is pretty surprising. I'll take my 4 appointments to Oak Park, where Dr. Gifford sees patients a couple of times a month. The smugness of the person on the phone was really special. When Dr. Gifford owned this location, I didn't have these issues. Very disappointed.

Dr. Kajita gave me my very first eye exam appointment as a child and has been my optometrist for…read morethe last 40 years. He gave my my first set of glasses as a child and patiently guided me through the process of adjusting to contacts as a teenager. I continue to see Dr. Kajita to this day, as he is wonderful, extremely knowledgable, kind, and thorough. I highly recommend Dr. Kajita to anyone who is looking for an optometrist who actually cares about the well-being of his patients. Dr. Kajita always makes sure my eyes stay in good shape and they have a nice variety of frames for glasses to choose from. I would give Dr. Kajita 10 stars if it was possible :) - He is excellent.

I have been seeing Dr. Kajita for 25 years. Always helps me find the most affordable and practical…read moresolution.

Run like hell from this establishment! Here's my story: I went to Second City Optical because…read morethey are my closest retailer of SALT optical products as I have a pair of SALT glasses in need of adjustment. I was told that because I didn't buy my glasses from them, it was their "policy" not to service, or adjust, glasses that they didn't sell. I told them that I bought my glasses many years ago d/Vision Optical in Wicker Park but that they no longer carry the SALT brand. It made no difference. All they said was "sorry." I then went to Perle Optical (close to Clark and Lawrence) where my glasses were adjusted for a measly five dollars. This establishment could've won a customer but chose not to do so.

Dr. Liz has been taking care of my family for years we were all happy to see opened a practice of…read moreher own! She and her staff always go the extra mile to make you feel welcome and ensure all of your eye care needs are properly handled. To have a practice like this in our neighborhood is amazing, the experience is like having a concierge eye care team. It is clear Dr. Liz cares about her patients and this personal care goes a long way - you will not want to [ever] visit another provider. Second City Eye Care is the gold standard.

My eye care provider left the Chicago area late in 2022, shortly after my last exam. Of course, I…read moredid what people do in this situation: procrastinated until I was in a 'spend it or lose it!' situation with my FSA account. In truth, I'd been walking past Eye See almost daily since moving into the neighborhood and liked the idea of supporting a small business. They accepted my insurance, so I made an appointment. It was a wonderful experience right from the start. I sent the exam information my last eye doctor provided along with my insurance info. On appointment day, they were not only ready but extremely understanding when I was a little late. (I don't make a habit of being late, but am grateful that they understood!) The entire exam was extremely thorough, and opting for the retinal image (instead of pupil dilation) is definitely worth it: I returned to my home office and immediately resumed work with no blurred vision - hurray! Dr. Becherer took time to carefully examine my eyes and my current glasses/contacts, reviewed my eye history thoroughly, and made good suggestions for my specific eye situation. I picked glasses (super cute selection!), and with Marina's assistance got those ordered and got reconnected with the contact lens manufacturer, so great continuity of care. I have not yet received glasses or contacts, but based on today's experience, don't foresee any issues. Finally, I must mention the great tote bag I received - photo below. I am happy with today's results and recommend Eye See Ravenswood without hesitation.

Friendly staff and great eye doctors. Returned to this location with the new owners and pleased…read more Highly recommend

Dr. Choi and his team are the best! I was in and out of there for my annual visit in about 25…read moreminutes. Didi covers the check in process and is super friendly and kind. She also does a great job going over insurance coverage prior to the visit so there are no unexpected surprised. Since I was here a year ago, we just had to make sure my prescription hasn't changed and do some quick basic eye checks. Easy peasy! Dr. Choi gave me some contacts to take home to get me through the next couple days until my order comes in. I will continue to come here for my annual eye exam because Dr. Choi and the team are such a pleasure and great at what they do!

I think Dr. Choi is amazing and very good at what he does but I don't think the employees that work…read morethere are that friendly at all. I felt like some of them were a bit snobby. The two African American women who work there are fantastic but the rest just tend to give off uncomfortable, snobby vibes and I think everyone that comes into this location to see Dr. Choi should have friendly and optimistic attitudes because Dr. Choi is incredible. I just have to be honest about my latest experience there. I picked up a pair of glasses and the lady at the front desk told me to go over to the next desk for the lady to help me and once I got there, I wasn't even greeted with a, "hi how can I help you?" This is the Caucasian woman with glasses that always looks like she has the biggest attitude problem ever. I like helpful and positive interactions and the employees here need to work on that because it reflects the whole business.

I have not been to an eye doctor in over a decade. I knew it was time to make a visit and wasn't…read moresure exactly what to expect. First I would like to say not only is Dr Graham amazing, but his entire staff is so professional and helpful. I would call this visit one of the best experiences I have ever had at any doctor. If you are in need of a primary care eye specialist, this is the place for you!

Great doctor and great staff. The office is pretty basic, but the care is top-notch. They even got…read moreme in the same day for an appointment. Dr. Graham is very patient and knowledgeable, I highly recommend.