I had a great experience today as I went in for a facial. This was my first time getting a facial…read moreat Elite and it was wonderful. I made an appointment for the Age Defying Facial. It included a deep cleanse, exfoliation, red light therapy, facial massage and more. I felt extremely relaxed and comfortable during the appointment. My esthetician was very attentive to my skin and personal needs. She made the entire experience feel fabulous. The room was quiet with soft music playing. The temperature was comfortable for the appointment. I would totally recommend getting a service here.

Lisa (pedicurist) was very sweet and courteous and took her time on my feet. She brought my friend…read moreand I wine and showed me their base options for my french tip design. I will come back and would recommend to my friends.

I have been coming to Lotus for 10 years and Vickie is wonderful. One down side is when Stephen is…read moreworking he talks non-stop at a level where everyone can hear him. It distracts from the relaxing atmosphere.

Went in for a pedi at 12pm. And promptly left. The floor was gross. The chairs were nasty and…read moreunclean.

I usually do not leave reviews but they are just scammers…read more. Price for the package says $397 the confirmation page says success $397 but then they charge you $521!!!!.. and when i called they said its a "gratuity included". Why on earth would i give you 32% gratuity automatically without even knowing about it... for a package i'm trying to surprise my wife with.. And then i am assuming once you render the service you are going to ask for a tip again? This is just wrong on so many levels

I just moved back to the area and they wanted to charge me extra $18.00 to remove my polish nail…read morebecause I didn't do it through them. I went to Chic Salon down the street and got the best manicure for $38.00.

I went here for the first time on April 2 and from the moment I entered, I felt the calm. Everyone…read moreI interacted with was kind and friendly. My massage with Delona was wonderful and I rebooked as soon as I got home. I'm glad this place exists in my community.

Julie was my masseuse & I had a 90 minute massage that was wonderful!…read moreThe shop was very clean & the staff were very welcoming. Will return!

It's unfortunate that I have to leave a negative review but, I had a grievance that the manager…read morepromised to follow-up and it's been over a month. I went to use their sauna services - they have infrared, which is supposed to be more penetrating in the body than a regular sauna. So you're not sweating a much but it's supposed to be more effective.. After leaving, I realized a left an expensive water bottle there. I spoke to the employee the same day, she found it and put it behind the desk for me & let her know I will pick it up in a couple days (had to travel). I came back 3-4 days later and they couldn't find it all of a sudden. The employee looked and said a coworker took it to another location in the building (the gym) for some reason. I was still understanding & polite and came back the next day. That's when I met the manager - who INITIALLY was very adamant about locating the item. After an unsuccessful search, said she would look at the cameras and personally call me about. Upon leaving & asking for my name & phone number, she also asked me if I was a part of any city-organization - I am, but I didn't want that to dictate any treatment. Unfortunately, I did not hear back AT ALL. After a few days I went back and spoke with an employee who said she didn't know the resolution to it. I left my number again & the employee suggested that I should at least of some small compensation for situation/grievance. I agreed and left my number for the third time... metal bottles don't go missing behind a desk... I even spoke with the gym employees and when I asked about the water bottle, one of them started looking around and couldn't even look at me in the face... This was a month ago and I didn't want to leave a bad review... but now it's safe to assume: 1. an employee STOLE the expensive water bottle (that's gross) 2. The manager didn't value me as a customer + didn't follow-up like they promised or even at my request. (And potentially covering up a thief hence why there was no further communication). Next time, keep your word. It's the principle.

My boyfriend booked us an appointment for 4pm today and paid a $55 deposit. He didn't get any…read morenotification that it was successfully booked. So he called a total of 4 times today. They only picked up on the fourth. The girl tried to tell him he could put It on his next service but why would we try to go now? (And losing $55 in this economy? For a service that wasn't provided or cancelled on our terms???? It the time slot was available online but not in person? No way.) Now we have to wait for the owner to call back to verify that he was charged. (we have the bank statement) i will change my review if we get our money back. if not. i will be adding what happens. this is too common within businesses in this area and i am TIRED of it. Never got a call back from the owner that was "in a meeting". Still waiting. This is day 2. Damn, on day 4. Guess we're calling back tomorrow. I hope the owner is done with her meeting :(

I'm from out of town, but really wanted to get a good massage. I liked the way Jovi presented…read moreherself on her website, and booked an appointment for a VERY reasonable fee. She proved to be kind and intuitive, and the space was quiet and comforting, with music playing in the background. A lovely experience overall.

I have been going to these women since 2009. I followed them to where they are now and have…read morecontinued to recommend them to my friends. I have gotten IPL/BBL/botox/PRP, and am about to go back for laser hair removal. They're super sweet and I trust and also continue to trust them with my skin.

Great place to have skin care treatments. Hydrofacials, botox, cool sculpting, etc. really great…read morestaff that listens and works to improve your skin. Excellent medical grade product lines.

I went to Grisseth for the first time this past Saturday after going to the same nail salon for…read moreyears. This was a rec from a friend that I am very grateful for. She has her own private, quiet room in Edward Johnson salon. Relaxing vibe, music playing, huge windows that allow for bright sunlight. It was a welcome two hours at the end of a crazy week. I felt renewed when I left. As soon as I arrived, she was ready to roll, but not in a rushing way. She was so sweet and welcoming. I had a shellac mani/pedi with oil gloves/booties. We chatted the whole time, laughed, shared stories. Most importantly, she did a phenomenal job. Probably the best pedi I've ever had and I have had many, so this is saying a LOT. This will be my new spot for sure. Another plus aside from her workmanship is the fact that you can schedule online and add yourself to a waitlist if the appointment time that you want is unavailable. I did this for the mani portion of my appointment and was lucky that she added it onto my services. So grateful to have this place in my repertoire now.

Loved my pedicure here She was punctual and provided a…read moregreat service! The salon space is very nice Will definitely return!

Thank you Christina West. I love my short pixie cut. Each and every time you cut my hair I walk…read moreout feeling pampered and knowing that my hair looks great. Thank you for always talking with me and helping me to decide what works best for me. Working with the cowlick that goes down the back of my head is a daunting task, but you know just what to do. I highly recommend Christina West and the AOC Salon, Ghent, Norfolk, Va.

I've been going through the process of transitioning from very dark brown hair to blonde, and Dalbe…read morehas been incredible every step of the way. She takes the time to explain the process, sets realistic expectations, and truly cares about the health of my hair while helping me achieve my goal. What impressed me even more today was watching her remain professional, patient, and kind despite dealing with some challenging and less-than-polite customers. No matter what was happening around her, she stayed focused on her clients and made sure everyone felt taken care of. Dalbe is talented, knowledgeable, and genuinely passionate about what she does. I trust her completely with my hair and always leave feeling confident that I'm in good hands. If you're looking for a colorist who combines skill, honesty, and exceptional customer service, I highly recommend her.

Skin a Medical Spa, is the place to go for your skin care needs and routine! Skin has a vibe that…read moreis warm and welcoming. They'll take care of your parking which make it hassle free once you get here. I always get the same great consistent results! The great thing about Skin is that they also contribute to "The March of Dimes" charity, which I think is a very noble cause. Skin also offers the Obagi product line and their lip balm is the best I've had (yes, I love Burts bees but I grab the chapstick from Skin off my dresser any day), they don't push the products but do make recommendations. They're patient, understanding and very professional. They also have Military discount which is cool. You can feel that this business is also family oriented. Knowing that my skin is in good hands, I leave this place feeling more confident. I used to come here years ago but my job takes me all over the place, the Navy has a saying, haze gray and under way. What I miss about Skin though, is Brittney and my last Aesthetician Julie (Thank you for having such high energy), sad that they've moved on but happy that I got to meet Jasmine and Crystal. Highly recommended, I will definitely be back after my tour in Japan if I get stationed out here again (Red Heart Shape). Writing this makes me realize what intimacy really is about, Intimacy isn't always about being erotic or sexual in nature but more like a close and caring nurture and that's what I got from Skin in a major way. The care I get here is the feeling of being nurtured and I think everyone needs a little bit of that now a days.

I went in here to inquire about Botox for my wrinkles in my forehead! I had the pleasure of being…read moreseen by Kendra! Kendra was the sweetest person and answered all my questions, she was thorough in wanting to know what I was looking for and what areas to treat as well as recommending her thoughts! After so much conversation I decided to do it, I was super nervous but Kendra was so talkative which helped with my nerves! I highly recommend you go to Kendra at MD Esthetics Norfolk, you won't regret it!