Care was good took care oof my son. They took him fast in…read morethe emergency room. Transferred him to a room quickly as well. The staff treated him great. Thank u all

I am very disappointed with the way my situation was handled at St. Agnes Hospital…read more On May 2, 2026, I visited my aunt, who was passing away. Around 9:00 p.m., I took my younger cousins to the food court to get something to eat and distract them from everything that was happening. While getting a bottle of water from one of the refrigerators, my finger was suddenly slammed in the door, immediately turning purple. The pain was intense. When I checked out at the register, I explained what had happened to the cashier. Rather than showing concern, the cashier chuckled and simply asked whether I needed ice. No incident report was created, and no one appeared to care about what had happened. That same night, my aunt passed away, so my focus was understandably on my family rather than the injury to my finger. However, the pain became severe, and I was unable to sleep because the nerve pain was shooting up my entire arm. The following day, I returned to the hospital and spoke with a manager in the food court. I explained what had occurred and asked why no incident report had been filed. The manager contacted security, and I was escorted to the emergency room to have my finger evaluated. I was treated by Dr. Fiscus, who had to burn a hole in my fingernail to relieve the blood buildup. Upon discharge, I signed paperwork and was informed by a staff member that St. Agnes Hospital would be covering the bill because the accident had occurred in the food court. Despite this assurance, I have continued to receive bills from Vituity and Trinity and have spent considerable time speaking with multiple people who now claim that St. Agnes is not responsible. I am extremely disappointed that a hospital with a religious mission has handled this situation in such an uncaring and inconsistent manner. I feel that I was misled regarding responsibility for my medical expenses, and I am especially concerned that I was never contacted by Risk Management despite being told that the matter would be addressed. I am requesting that someone from Risk Management contact me as soon as possible to discuss this incident and provide clarification regarding the outstanding bills related to the injury that occurred on hospital property.

I was a patient here back in 2024....I was placed in the ICU on the 4th floor twice and the…read moreremaining on the 7th floor...I can honestly say that I was treated well although at times I wanted to run out of there it was for my own good I be compliant. All the nurses and staff that took care of me deserve a raise I will never forget any of them just how I know they remember me...

Absolutely horrible experience. My family member arrived around 12 PM extremely sick and spent…read moreHOURS on a bed in the hallway before finally being discharged around 1 AM. Communication was almost nonexistent. Trying to get an update about what was happening with her care was like pulling teeth, and we were given the runaround multiple times. The bedside manner and lack of compassion made an already terrifying situation even worse. I completely understand that hospitals are busy and healthcare workers are stretched thin. What I don't understand is watching staff mingle in the hallway, laughing and discussing weekend plans right next to very sick patients who are trying to rest, while frightened family members are struggling to get basic updates. We weren't asking for special treatment. We were asking for communication, professionalism, and some indication that someone actually cared. I truly hope no one in my family is ever brought here again. If they are, I will request another facility whenever medically possible. Please remember: this may be another shift for you, but for the patient and their family, it could be one of the scariest days of their lives.

I'm sure I'm not the only patient here who has to complaint about the wait time.. what's the point…read moreof having an appointment if, dr can't attend to you in a timely manner.. if they're behind schedule, it would only be respectful for staff to let patients know ahead of time or kindly asked if they will like to reschedule their appointment.. no one want to come in for an appointment and sit over 2 hours in the room waiting for a 5 min visit!!!! An appointment should never be over 2 hours visit!!

I was looking for a new dentist and decided to try Dr Kaur on Milburn. First appointment was for a…read moresimple teeth cleaning. Big mistake. I waited an hour to see her then I was told the X-ray machine was being fixed so nothing they can do today. Not even the cleaning. No thanks! I also saw my information in their screen, it said my preferred pronouns was he/him. I never told them that. Ridiculous waste of time.

I went in for a wrist sprain without an appointment and the visit was quick. They didn't have an…read moreX-ray available that day but that's alright not in eminent danger. Left with an X-ray appointment, wrist brace, pain medication, and follow up appointments. Front desk and medical assistants were helpful and nice. Top tier care quality. Also heard a family come in with three little ones and healthcare provider was quick with them too with being attentive. 10/10

Doesn't accept people with government healthcare, doesn't even let you pay out of pocket. Just…read morerefuses you. Wouldn't recommend. I recommend going to Expedite Urgent Care, saw me immediately and prescribed me my needed prescription without issue.

The staff is not really on the same page and the records department is not working at all!!…read moreEspecially if you need a referral sent ASAP, ive had a few pending since January of this year and are just now getting them taken off the list

I would usually have given a good review, the doctor i always request and schedule around is Andrey…read moreFrenkel, he's amazing and actually listens and works with me. However, this visit was different. I was scheduled for Andrey, got a doctor named Dennis Yam. He didn't waste any time asking questions that had already been asked, he aired on the side of rude. He ran through the previous lab work, did not acknowledge the improvement in my numbers since I was last seen. I had A1C of 11, today it was 6. I was out on a medication for it, it ran out early, I went over two weeks without and still had low numbers. Meaning that I had affectivity managed my sugar levels on diet change and exercise. This man didn't ask how I did it, ask how I felt, I have a heart condition and had told Dr. Aundrey about chest pain with fast movement or vigorous activity, it's still on going, but this doctor didn't even ask, didn't give me time to mention, everything was rushed. He listened to my lungs too fast to really hear anything, before I was done with half a breath he was telling me to breathe again. This entire visit, that had been scheduled for months in advance, was a speed run of 5 minutes top. Not to mention that when he left the room to order new blood work, he wasn't quiet while actively talking shit about my to the nurses there, talking about how I wanted someone else and he didn't have to see me, the nurses even let him know that aundrey had been the only one I see since id been going there. I feel completely disrespected and like I wasted my time by going. There was no point. My chest pains went unchecked, undiscussed and are still currently an issue. I highly recommend scheduling around Aundrey Frenkel, and avoiding Dennis Yam like the plague.

I was looking for a new primary care provider after moving back to the Fresno area, and I'm really…read moreglad I found Copeland Medical Healthcare Partners. I ended up establishing care with one of the PAs there, Sam, and he has been excellent. He takes the time to actually remember who I am, remembers details from previous visits, and makes every appointment feel personal rather than rushed. What I appreciate most is how educational and nonjudgmental the conversations are. We've had really good discussions about my overall health, lifestyle, things I'm doing well, and areas where I can improve. It feels collaborative instead of transactional, which is honestly rare to find. Whenever I've brought up issues that are outside the scope of primary care, he has had no problem referring me to specialists, and I also appreciate that he follows up on that care afterward instead of just sending you off and forgetting about it. Overall, I've been very happy with the care I've received here, and I genuinely hope I'm able to continue seeing Sam for a long time. Highly recommend if you're looking for a primary care office in Fresno.

I'm disappointed with healthcare as a whole, it definitely has become a for profit industry and if…read morethey happen to help you out so you can pay then it worked out. But if you are in a real need they can't forward you to the next person quick enough. I called looking for some help I couldn't see anyone for a month and for them to refer me I had to see them.

I see Dr. Nogales, every visit I've had I've waited a minimum of 2 hours. I had an appointment at…read more10:30, I arrived at 10:10. I waited a little over 3 hours to see her. I went to the desk had to cancel my appt because I had to pick up my granddaughter from school. The gal at the desk said I should make my appointments first thing in the morning because by 10 she is running behind. I made an appt for 8:15 and was out within a hour. I can't always make early appointments. She is over booked so any appointments around 10 and later will have to wait hours to be seen? This is ridiculous. No complaints on the office staff.

2/13/25 New year, new insurance and new doctors. I was…read moreassigned to PA Jessica Sumner. Appointment today at 11. Nice waiting area. Checked in at front desk. Not a very nice worker. Given work to fill out mainly asking if you are presently having any possible Covid issues. Turned in and asked for ID and insurance card. Gave and sat down waiting to be called. Waited about 20 minutes and called back. All vitals taken and brought to a room for the PA to come in. Thankfully, the PA Jessica was kind, easy to talk to and wants me to get updated blood work at Quest. See her in a month. It's only the first experience, but, so far, she seems really good! Recommend her!

I come here to keep my thyroid meds maintained…read more The assistants are nice. It's safe and clean. I get my blood drawn every couple of months and then go back in to go over the results and make sure everything is good. Workers are masked and nice. It is clean and safe. The best time to go in is in the morning. It gets really busy. Packed to where you don't feel as safe in the afternoon. I walked in early at 9:40 am and they didn't take me in until almost 10:30. My appointment was at 10:15 and they didn't seem busy yet. The main thing is, make sure you provide extra time. It seems like it takes forever. A lot of waiting. I was finally put in a room and I sat there waiting and waiting. They weighed me and took my blood pressure prior to that. I waited another 50 minutes Finally, the doctor came in. My doc is Dr. Dhillion and he went over everything. Everything was normal except my blood count was low. The doctor is good! He said he wanted me to do another blood test for the blood count before I left and see him in a month. Make sure you don't have any timely matters after the appointment. You won't make it if you do. At least the doctor is good and the assistants are nice. I checked out, scheduled the next appointment and went to their lab area to get my blood drawn again. The worker was very kind and drew my blood quickly. I left after that, after a worker at the front desk wished me a good day!

Had to wait an hour and half past my appointment Dr hard to understand staff rude office dirtyread more

I felt that this doctor only cared about selling expensive, non-regulated supplements from his…read moreoffice. I requested information about HGH and possibly a prescription for it, but was hard pushed to buy "supplements" without official labels, etc. My experience was some time ago and I declined what he was pushing and I'm glad I did, as this was brought to my attention by another former patient. He sure does a lot of self promotion for someone on probation with the medical board.

I have been a patient with Sunnyside medical for many many years and the other day I called to…read morereschedule an appointment and Ariana the girl that answered the phone was very rude to me, talking down to me as if I was an ignorant little five year old, she told me I need to get in there to get my blood work results or she will not schedule me an appointment in a very aggressive tone, in my opinion she is very ghetto and should not be in the medical field.

I cannot say enough wonderful things about Optimal Medical Group and Dr. Anwar. I truly feel…read moreblessed to be one of his patients. Dr. Anwar has played such an important role in helping me improve my overall health, wellness, and longevity. He takes the time to listen, educate, and create a plan that is specific to you and your goals. I have seen such positive changes in my health, and I am incredibly grateful for his knowledge, guidance, and care. His entire staff is just as amazing. Freddy, Wendy, Jav, and Kyle are always professional, knowledgeable, welcoming, and helpful. They make you feel comfortable and genuinely cared for every time you walk through the door. I also want to recognize JZ, the nutritionist, who has been a wonderful part of my health and wellness journey. The guidance, education, and support I have received have made such a difference. What I appreciate most about Optimal Medical Group is that you truly feel that they care about their patients as people, not just as patients. They want to see you become healthier, stronger, and feel your best. I am incredibly thankful for Dr. Anwar and his entire team and feel absolutely blessed to have them helping me on my health and longevity journey. I highly recommend Optimal Medical Group!

Life changing opportunity to come here. After doing extensive research, we chose Optimal Medical…read moreGroup and have been extremely satisfied with the decision. Dr. Chavez is very knowledgeable and provides excellent advice specific to our needs. The decision has been very impactful. We highly recommend OMG!