Was very easy to book and schedule drop off and pick up . Fair price and great customer service.read more

This location has a lot of different rentals includng white chairs, round tables, and rectangle…read moretables for parties. They basically only rent to people that live in Worcester or extremely close by. You will need to provide proof of where you live in order to rent from them. They charge a percentage when you first place your order and then require the rest of the payment 2-3 prior to your event. They offer delivery. We live on the other side of Worcester and they charged $50 for delivery/pick up total - really not bad! They are not open on Saturday or Sunday so if your event is on one of those days you will either have to pickup or get delivery on Friday and then return them on Monday... they do not charge you any more for having them the whole weekend. The tables and chairs we rented were in really good condition.

I used Sparrow Lane for my daughter's baby naming and every part of the process (communication,…read moreguidance about rentals from Amelia, coordinating pickup and drop-off, exceptional quality of items) was easy and seamless. And most importantly, their items are beautiful and unique. We rented serving dishes, linens, flatware, glassware, and plates. Everyone remarked on how beautiful and special the tables looked, and all credit goes to Amelia and Sparrow Lane! I will 100% use them again and am already recommending them to everyone I know!

We always host both sides of the family for Thanksgiving. I love to set the table with china and…read moresilverware as opposed to paper and plastic, but I would never have enough for the 35 - 40 people we seat for dinner! Sparrow Lane makes it not only doable but enjoyable. They are delivered to my door early so I can set all my tables the night before and no dishwashing so more relaxing time with family! Love this service! Great Company!

For my final thesis project, I published a cookbook and threw a gratitude lunch for all the…read moreprofessors, staff members, friends, and family who supported me in my 4 years at Hampshire College. In a meeting with my 2 advisors in the winter, I came up with doing a pop-up dinner which later turned into this gratitude lunch. Megan chimed in telling me she had a China company and would be able to help me out. I was so excited and relieved. She helped me more than I could have ever asked. Not only was she busy with 2 other events that weekend but she's also a college professor (which is how I know her) and a full-time mom!! Megan was so incredible. She definitely did not have to do all that she did. She took time out of each day to answer any emails/texts I sent her way. She brought so many China options. She also taught me to fold napkins to look like roses. Sorry, my thoughts aren't super coherent. I just have so much love, respect, and appreciation for this human. I send so much love to her and to anyone who uses her services in the future!

Absolutely incredible. This beautiful one-of-a-kind tableware is the perfect way to elevate an…read moreevent. Megan has a meticulous eye for event design and she is an absolute pleasure to work with. Cannot recommend high enough!

Ethan and his crew are absolutely amazing. From the time you reserve the chairs/table/bouncy house…read morehe is in contact with you in a timely manner to review your needs for the even you are having. He will email/text you with a time he is going to be there to set up/ drop off he is ALWAYS Early! This was the second year we rented from him and will continue to rent for him for future needs

From the owner: As a top Tent Rental Service, we stock our shop with only the best rentals on the market. We aim to…read moreprovide excellent customer service to all those looking for quality rentals, as well as low prices to keep them coming back time and time again. See our amazing selection online before you come into the Tent Rental Service to get an idea of what we have in stock. Can't find what you're looking for? Get in touch with us.

Joe and Jennie were fantastic. Fast response. Easy to reach and extremely accommodating.read more

From the owner: JD Rentals is a full-service event furniture and decor rental company servicing all of New England…read more From planning and design to delivery and set-up, we have you covered!

Owner who says has been in business for 40 years needs to learn some phone and people skills . Have…read moreused them for 3 or more years now for bouncy houses with no problems until this year. Was told when this booked that the bouncy house would be picked up the next day which was a Sunday , perfect because I don't want that behemoth sitting on my lawn for longer than 24 hours ! So when I didn't hear from them on Sunday I called and they told me it would be first thing Monday....ok ...not really acceptable but I understand. Now they are 2.5 miles away so when I called at 9:00 am Monday and the owner said they are on the way I say great . I did a couple of errands and came home around 10:15 to find their equipment still on my lawn . I called back and talked to the same "rude " so called 40 year in business owner to ask why it wasn't picked up yet and he went off on a tangent about this being the busiest weekend and 200 other customers and no help , and then went on and asked me if I was one of "those guys " who sat around and watched my lawn all day ! WTF ? Who does this guy think he is ? So .....I had to do a face to face with this arrogant so called business owner . Sure enough....just what I thought....jumped up in my face and proceeded to tell me I'ma "Kenny" .....ya know a male "Karen"....not once but at least five times ! He is a lucky man.... I would not recommend doing business with this man unless you get a written contract for drop off and pick up times . Very unprofessional.

Personally I would work on customer service skills with whoever takes the phone calls. I had called…read moreand booked a bouncy house mid may for may 21st. While on the phone when booking we confirmed it was may 21st numerous times and at the end of the call the man even said " see you May 21st" I was never told to go check an email that was sent to me to confirm the info was entered correctly on your end. I figured seeing I was spending close to 400 dollars for a bouncy house for one day, that I was all set. It wasn't until the night before that I noticed I never got a confirmation email or call like I was told I would. That's what prompted me to get look for an email sent when booking and noticed it was scheduled for June 4th. So I called first thing in the morning to get this solved assuming the person that took my call accidentally entered that date wrong. The lady that answered was rude and took no accountability for anything. She sat there and pointed fingers at everyone else BUT the company's error. Repeating " how did you not catch this sooner" " this is why you should have checked the email." Listen I got that email WHILE on the phone booking, as the man I spoke to repeated multiple Times it was for may 21st and even repeated to say " see you may 21st" at the end of the call. Whether who thinks who is wrong in this situation, as a business I would have personally answered that phone and said " sorry about this confusion, let's see what we can do to fix it" instead of this lady sitting there question the customer (myself) on how WE didn't catch this error sooner. If someone is spending 350+ on my business I would just try and make it right. We have rented from you guys for quite a few years so it was extremely disappointed to be treated like garbage. The fact that then the woman said we would received the bouncy house after the party would have started? and then when they received a call from another family member of mine because I was extremely overwhelmed with how you were handling the situation, you continued to give them a hard time and when they got upset you proceeded to say you guys did not want to deliver to us anymore. Extremely unprofessional. This all could have been avoided with some better costumer service from the beginning. And we still have yet to receive an apology for this.

Quality Rental had the color and asstd. table size tablecloths for my garden wedding!…read more And when I dropped them off , they have a huge selection of items for any event!

What a fantastic family run business! They have all of your party/special occasion rental needs!…read moreWould highly recommend. I will definitely contact them in the future if I need a stage/tent rental for music shows or festivals! *went here for a tailgate/pig roast party for the McCoy Stadium 3rd of July fireworks- what a blast!