1. Image Specialties Of Glenview

    1. Image Specialties Of Glenview

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    Northbrook, IL

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    Image Specialties Of Glenview

    4.2 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Fast-Fix Jewelry And Watch Repairs

    Fast-Fix Jewelry And Watch Repairs

    4.7
    (47 reviews)

    I brought in 2 very delicate pieces of jewelry which needed repairs this past Saturday afternoon…read more One piece is a 10K gold antique Virgin Mary charm that I wore daily since 2012 and another piece is a tiny pearl earring that needed to be glued back to its post again. Both items were finished and in restored beautiful condition by Tuesday afternoon. Very pleased with the services I received These people can sodder back gold and take care of delicate antique jewelry.

    I had my watch batteries replaced here for the first time ever! (I used to go to their Woodfield…read morelocation, but unfortunately, that location closed during or shortly after the COVID Pandemic.) Luckily, my new job is located just 15 minutes from this location and I was able come here during my late lunch hour and have them replace the batteries in my Rado Diastar Chronograph Watch and Philip Stein Chronograph Teslar Watch! What was great was that the Lifetime Batteries I bought for them from the Woodfield shop were still valid and so I was able to get them replaced for free without having to start over again! Very honorable business! I do plan on bringing my other watches in my 40-50-watch collection, even if I have to make the shlep up to Vernon Hills -- it is well worth it! This location is in a great mall, with a lot of great stores and restaurants all around it to tide me over while I wait for them to work on my watches. (For this visit, it only took 30 minutes for the awesome lady who helped me out, to replace the batteries.) Also: The Lifetime Battery deal they have is a great deal; glad I don't have to pay for a new battery every time it dies -- such a great value!

    Awards & Engraving

    Awards & Engraving

    3.4
    (9 reviews)

    Under New Ownership! Dont let the past reviews turn you around!…read more I came in with a very last-minute engraving request for my boyfriend's going-away paddle gift, and he absolutely came through for me. He didn't have to take it on, but he fit me in and got it done within an hour, which completely blew me away. The customer service was amazing -- kind, understanding, and you could tell he genuinely cared about helping me make the gift special. The engraving itself came out awesome! So grateful for the help. I'll definitely be coming back here for any future engravings highly recommend supporting this shop and the new owner!

    Terrible experience, take your business elsewhere…read more I arrived during business hours with the item to engrave and clear instructions. Discussed the project, agreed, and shook hands on a price ($60) to engrave the item. When I got home, I received a voice message stating owner forgot to include a $15 "set up fee". This was a red flag. I grew up that if you shake hands on an agreement, you honor it. This business owner was not raised that way. As I had already dropped off the item, I let it go. Two days later I received a call asking if I wanted metal plates mounted on the glass piece I requested engraved. I declined, and it seemed weird he would ask me that as we already outlined what I asked for. Received a call the following week the piece was ready for pickup. Upon inspection I immediately saw each engraving was visibly off center, anyone would notice this. I pointed it out to him and his response was "I will have to ask my employee about this, I did not even review it before you arrived" That is flat out lying or incompetence. I told him it was too late now as there was nothing that could be done to fix it (as it was engraved in glass, and the recipient declined the metal plate option). He said "let me get you a deal on this". He offered me a deal on his poor service, on a piece I brought in, that he ruined. I firmly refused, because at that moment I knew I was going to leave this review and I wanted nothing on my conscience. He asked me who the item was for and if they were a perfectionist?" The fact that a person who specializes in engraving, his SOLE JOB, asked me about whether or not the item recipient was a perfectionist after he provided visibly sub-par work is astonishing. It is clear to me now the metal plate option was a cover up for his blatantly obvious mistakes and that is not acceptable. He did not own up to the mistakes and should be embarrassed and ashamed as a business owner. After reading other reviews, it appears this is standard operating procedure for this individual. Save yourself the disappointment, frustration, and lies. Mistakes can be forgiven. Dishonesty, bad business practices, and poor ethics cannot.

    Image Specialties Of Glenview - trophyshops - Updated July 2026

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