Great service! Loved everything about this place. Friendly staff and very clean! Can't wait to come…read moreback.

Beautiful salon with potential but poor management of appointments. Influencers have flooded this…read moreplace with reviews and now they can't keep up with. They are short staffed and even with a CONFIRMED appointment they turned us away and asked us to return at a later time. The excuse - " you made a same day appointment and we didn't have time to confirm if we had enough help".... the problem is I made the appointment on YOUR website, at a time your website allowed the appointment to be made. Additionally, you sent me a text message CONFIRMING my appointments. I checked in as requested and after waiting for 10 mins ... I was advised I can't be serviced until later in the day. Gas is over $4 a gallon. I drove from Riverside to this CONFIRMED appointment, to be turned away. UNACCEPTABLE!!!

Just moved here 3 days & in broke several nails deep into the quick. Asked for a repair & to have…read morethe other nails cut down a bit. They refused & said I had to get a while new said as they would crack. I've never had them crack. They are my nails covered by dip. I said I'd take a chance but he said no.. To find someplace else. How rude & I'm hoping this isn't how Jacksonville treats new residents

I want to give a shout out to Ooh La La nails and my technician, Anna, for always providing a great…read moreexperience. After 25 years of going to the same nail salon in Amelia Island it was tough to find one in Jacksonville that would work for me. I tried multiple ones here and found Anna and Ooh La La Nails last year and have been very happy. I love OPI polishes and don't want any other brand. I do hope they will continue to order the new colors as they become available. It is very important to me. I get the SNS dip and the Ooh La La pedicure at each visit. The salon is clean and organized. Check them out. I think you will agree that it is a great place.

I just love this place. The people here are so nice and friendly. Stephanie, the salon owner is an…read moreamazing hairstylist and I just love how she does my hair. They also have a very talented nail tech, Maisie, she has a nice private room that is very clean and she uses great products. I've been going to this place since it opened and I absolutely would recommend it to everyone.

I love going to the hair and Nail Cottage. The girls are friendly. Stephanie, is the owner and she…read moredoes my hair the way I like it. Maisie does my nails. She even has artwork for the nails. She does it free hand. This is my place to relax.

What a great nail salon! My builder gel nails always come out beautiful! The salon is clean and the…read morestaff is very friendly. They also do a great job waxing eyebrows.

The staff is very nice and it is a lovely salon, but I went for a pedicure and the lady who was…read moredoing my pedicure massaged my legs, but did not touch my feet. I thought the main point of a pedicure is to have your feet massaged. In addition, I don't think she put a top coat on the polish. I also requested the deluxe and I don't believe I was given that service. It is supposed to include callous removal and a mask. I received neither. I do not think I will go back.

I've been coming to this nail salon since it opened (previous ownership and current). My latest…read morevisit was absolutely fantastic from start to finish. I absolutely love that I was greeted by name (without an appointment or sign in (and it wasn't just me the gentleman...I think his name is Peter - I need to confirm bc I owe him the same respect - greeted every repeat guest by name). Jessica did an amazing job on my nails and our conversation passed the time. Very pleasant experience and a beautiful result. Minh did my pedicure. I usually only get a polish change bc I prefer to do my own pedicure but I wanted to switch it up and I'm so glad I did. He was extremely nice and not over the top on any portion of the pedicure. His massage was exactly what I wanted (not too much but not half a$) . I absolutely recommend Ooh La La from this experience and others.

Came here with my wife and had a wonderful experience. We both did the jelly pedicure and had a…read moreterrific and relaxing time. The techs were very attentive and friendly. The customer service from the front staff was also miles above compared to other interactions we have had at other businesses. Overall the place was very clean, the music was great, and all of the staff we interacted with was very delightful. I'm sure we will be back again and again.

I came here to get a pedicure. My nails were in serious need of some TLC, with going to the beach,…read moreworking out, etc. Also, TBH I'm super bad about how I paint my toenails. Remember that person who used to always used to color outside the lines? Well that's me with nail polish. I don't have a steady hand. I made an appointment online the day before. Their booking platform is easy to use. You can search by your nail tech's name or just choose first available. When I arrived, I signed into their kiosk and we were immediately greeted by several employees. They pointed us to our seats and then asked us which pedicure we wanted. They have a lot of options. Normally I would have chosen basic, just due to the $35 price tag, but decided to go with the Royal, which was $45. First we got to pick our polish color, and then we got to pick the "flavor" we wanted for our lotion and foot scrub. I opted for mint. Laura was my nail tech and was very pleasant and cheerful. This is a newer nail salon and it always appears to be bright and clean. She got started on filling up my tub with warm water. Laura did a great job of really massaging my feet and legs. I think that's the biggest takeaway with getting the royal pedicure is they really spend the time massaging your legs and feet, which I really needed. All the chairs are equipped with a massage. We were also asked if we wanted a beverage, they had water, soda, etc. Laura was also very meticulous when it came to my polish and spent a lot of time making sure it was just right, which I really appreciated. My pedicure took about 45-50 minutes and then I stayed an extra 10 minutes to have my pedicure dry. Laura was even nice enough to put my flipflops on, so I wouldn't ruin the polish. This was a great experience.

First time at this new salon. Came as a walk in and was greeted and seated quickly. Very clean and…read moremodern. I like that the TV's are discreet and there are only 2. Prices are reasonable and the classic pedicure was good.

I absolutely love this nail salon! Trish is my nail tech, and Chenda does my toes--and they are…read moreboth true perfectionists. Trish is an incredible artist and always brings my nail ideas to life beautifully. The salon is clean, welcoming, and always up to date with the latest trends, with an amazing selection of nail colors to choose from. I highly recommend this salon and these talented ladies! You won't be disappointed!

My absolute favorite place to get my mani and pedi. The reception is excellent. Sue is the best!!!read more

I went to Heads Up to get my hair done this weekend. Omgoodness!! Amazing! The staff was constantly…read morecleaning in between clients, wearing masks, and ensuring socially distancing. Beautiful Ms. Rose is so phenomenal!! She was my hair stylist and I must say, she is soooooo sweet, knowledgable, and so very talented. I left feeling so cared for and oh so beautiful. I must also mention the wonderful gentlemen at the establishment as well. Mr. Mark and Mr. Joe were also so sincere, so accommodating, and made me feel like a V.I.P. What an amazing establishment they all are running here. Five stars across the board!! Thank you Heads Up! Thank you Rose!! And thank you Mark and Joe!! You all rock!!Keep on keeping on!!

The salon has a great, laid back atmosphere…read more Go here. Get your hair cut by Carol. She is a hair artist. Seriously. I had years of horrible experiences getting my hair cut. I have a ton of thick hair that can be insane. A lot of people never knew how to cut it correctly, and majority of my hair cuts ended in tears... Until, I met Carol. She started cutting my hair in 2003 and I never let another person touch it. She really takes her time and will not give you a cut that looks bad on you. I trust her with my hair explicitly. And, I cannot stress how anal I am about who I let touch my hair. But, with Carol I can just go and give her a really vague idea about what I think, and I let her take it from there. I've never been less than ecstatic about every haircut she's ever given me. Even when I moved to Tallahassee to go to FSU, I came back for Carol's haircuts. Recently, I relocated to Chicago and realized it would no longer be practical to travel to Jax for my haircuts. However, every time I am back in Florida I guarantee I will be scheduling an appointment with her. She really is the best.