The service was... how could I put it? Rushed/sloppy. I took time and effort into finding my PAP,…read morerev rate, speed and ect. When I came in to drill my 4 brand new balls it was thrown out the window. I wanted it to be as close to perfect as any other customer would but when I brought it up and asked if he needed my bowling stats and he said "no it's alright it doesn't matter much." That was a huge red flag. I decided to ignore it because of the great reviews and the confidence he had in his character. Anyways when I got my 4 balls back (storm pitch black, hammer low flare, hammer black widow 2.0 hybrid, hammer black widow 3.0), I noticed that my 2.0 was drilled weirdly. I thought maybe because it wasn't a solid it would be fine but after throwing it multiple times multiple lanes and multiple adjustments! I came to the conclusion that the ball does not want to react correctly because they drilled it wrong. It's frustrating knowing this whole situation could've been avoided if he had just looked at my stats and took the extra 10 minutes to adjust the drilling pattern. The price wasn't bad but I did have to call ahead to keep it fixed. I'm sure if I didn't call ahead it would've costed quite a lot more! Anyways I will NOT be returning to this pro shop and will be looking for a different one. Me and my family are big in bowling and have agreed with me and explained that they have also had negative encounters with the pro shop. Disappointed!

Mikes pro shop has been in business for 50 years! That says a lot for a sporting goods store. They…read morespecialize in bowling supplies, awards, and sporting goods. They have 2 locations one in Arden hills and one at Pinz in oakdale. Mike Schmid is the owner, member of the PBA (professional bowlers association) and instructor at the the u of m. He offers private bowling instruction with purchase of a new bowling ball. This is a locally owned business, ask for mike when you come by he's a great guy and funny too. There's 3 mike's that work there make sure you get the right one. You'll know what I mean.. Lol. If you want personalized service and not just a corporate experience this is the place. Plus they have great prices and great service. This place rules, if your a bowler you'll know what I mean.

MN Gear? YES!…read more Explored the Rally House today to find a child size twins shirt. Holy cow! Their selection of anything sports related is incredible. I love how many options I got to choose from. They had other incredible sport items and unique shirts/polos for Vikings, U of M gear, etc. Looking forward to coming back for more MN related goods! The staff is also very friendly and helpful.

Booooo! Don't come here if you're looking for Lynx gear. Their selection was pitiful with 4 or 5…read moreitems. The Lynx are our winningest team (and most recent) and this is what we got? Do better!

I went to the store to look for new work shoes, and they didn't have many options in store, so I…read moreended up ordering some online. When I received the shoes, they were too big, so I went to the store to return them. We drove over 40 minutes to make the return and check again for a different pair that might work only to be told that they do not do in store returns for shoes that they don't have in stock in the store. I've never had that issue and even online it says that you can bring to any store to return for free.

My experience the last couple times were not impressive and very long wait to checkout. There was…read moreonly one person that I saw working and at least 4 people waiting in line. I was second and waited 10 minutes to buy a pair of shoes. The system was being super slow and a lot of sizes were out of stock on the shoes we liked. Prices are still reasonable and lower than most other stores.

I've been here before to take my little cousin on the ferris wheel a year or so ago. They have so…read moremuch sportswear and stuff to check out. I was looking online to see if they carry converse, as I was looking for a pair of regular black chucks. When I entered the store there were tons of staff all over which is nice to see these days. I browsed the men's section first since the shoes are pretty much the same, I couldn't find them at first so I went across the store over to the women's and couldn't find converse in women's either. I did notice the women's shoes wasn't as busy as the men's. I browsed around a bit (no one greeted me or anything in men's or women's). I did finally find them under a table display and they only had platforms for women's so I went back over to men's to take another look. I did find them and waited for a salesman to assist me. A man walked up (after me) and the shoe he wanted was next to stock room so he was helped right away. I waited and asked for help.. I was told by a rep that he had to go check on some other customers, I kept waiting and being ignored to the point I witnessed reps asking people still looking around if they needed help and finally someone came up to help me, I asked for a 7 (as I'm a 8 1/2, 9 in women's), he came back and told me the smallest size they have is an 8 which is too big. He asked who I was shopping for, I said myself and he asked me what size I wear and I said about a 9 in women's and he said "well this is men's" as if I was blind. Just didn't like the vibes all around.

Such a fun experience! Amazing customer service, huge selection in every department, from clothing…read moreto shoes to toys! Great sales and awesome friendly cashier! PLUS--the kids got a Ferris wheel ride for $1 a piece!

I went to Dick's with my 16 year old grandson to buy some fishing lures. As the store seems to…read morespecialize mostly in clothing I didn't expected much but it was close to my house. They actually have a fairly decent selection of fishing gear. There was no service or anyone who seemed available to help. This seems a common complaint Check out was slow. I find shopping at Dick's a bit depressing as there is a notable lack of knowledgeable service. There is plenty of parking however and the location is convenient.

Stopped here on Friday to pick up bib and sweatshirt for Hot Cider 5K. I probably wouldn't have…read moremade the trek but there was a 20% off everything coupon. My running shoes are worn by toe area and I like Ascics a lot. They don't carry Ascics. I tried on Brooks (uncomfortable) and these other Nike shoes. The white ones I found were most comfortable. I wore them walking when I got home and I had the wrong socks on. They were uncomfortable. Today I had my Feetures socks on and did the 5K and it was better. With 20% off and being marked down, they still were $95.00. Oh well, YOLO.

I have stopped in here a few times and for the life of me cannot figure out how a store with so…read morelittle items at such high prices can stay in business. I have yet to find one thing here that I cannot get elsewhere and they are not offering any sales or discounts. Quality name brands you can find in a small specialty store vs. going online or to the big malls I guess is the draw.

Walked into the store and the employees seemed more intent to talk to each other. Was in the store…read morefor over five minutes and they didn't even greet us. So sad.

Knowledgeable staff, great quality. Staff was great in their recommendation of various articles of…read moreclothing. Many options