Absolutely wonderful and excellent service! You can tell that they really care about their customers and I'm certain their repeat customer rate is very high because I'm definitely going back to purchase bowling-related items.
It was our first time in the store and both my husband and I are new to blowing. The sales guy, Bob, was really friendly and gave us tons of tips. We appreciate his honesty and his help in finding bowling shoes and a bowling ball that was value for money. Not pushy and not trying to up-sell. Great sales approach! Bob later came out to watch us bowl and even gave us a free lesson!
The owner of the store, Mike, was there when we went. We told him we were new to bowling and he was patient with us. Told us that he appreciated our business (we bought shoes from the store and were looking at balls) and would "take care of us."
Through our conversation, he learned my husband was going to the University where he also taught bowling. Without us even asking, he gave us a discount. And told me that I could get a discount when I come in next to buy a ball. It was such a good experience.
The icing on the cake --- He said we could just come in anytime when they are open and drop by to ask for their advice and tips, and they would be happy to watch us bowl and give advice. We know we were in good hands, especially since they seem to really care about their customers. read more