Prestige Mobile Detailing did an A+ exterior and interior detailing job on my old car. If you're…read morelooking for a great, reliable, and reasonably-priced mobile detailer in the Triangle, I recommend these guys. I found Prestige via Yelp. I did a search for mobile detailers in my area. I actually landed on New Life Auto Spa first. I used Yelp's "Request a Quote" button to get an estimate from New Life. Yelp ended up sending out requests on my behalf to five different mobile detailers in the area. Prestige was one of them. It turned out New Life only does mobile detailing for Apex and Cary (I'm in Chapel Hill). Ladean at New Life quoted me an outside detail for $275 if I brought my car to his shop. For my small car, that's expensive. In 2020, I paid $85 for a wash and wax from Wash N Werk. In 2021, I paid $79 to Showroom Shine for a wash and wax. Before tip. So, New Life's $275 quote for an exterior detail alone seemed exorbitant to me. It must have included extras I didn't know about. Josue, owner of Prestige, replied to me on Yelp with a quote of $75 flat. The best deal yet. However, I believe you get what you pay for. Prestige exceeded my expectations and provided great value. Josue was a good communicator and answered all the questions I had via Yelp messaging and text. Josue was flexible and available when it came to scheduling. He showed up promptly at our appointment time of 10am on a Thursday morning. After meeting Josue and his assistant Justin in person, I asked Josue if he could do an interior detail too. Specifically, I asked for my leather to be cleaned and conditioned. He said he could do it for an additional $65 and that he usually charges $80 for it. So, $140 total for the exterior and interior detail job. Considering I paid about $155 total to Wash N Werk for an exterior (including ceramic sealant) and interior detail job a couple years ago, I thought Josue's additional quote was reasonable. I ended up tipping $20 for a $160 total. Prestige did something to my interior that no other detailer has done - they made my rubber mats look new and shiny. I also noticed a fine attention to detail to the nearly 22-year-old chrome around my gear shifter. They cleaned and polished it to a level I hadn't seen since I used to detail my car myself. It was shiny and spotless. Payment was done via Square. It was convenient because I could pay using my phone. I didn't need to hand over a physical card or cash or anything like that. Take a look at the pictures I uploaded here on Yelp to see the outstanding job that Josue and Justin did. My car is a 2001 model year, built in 2000. At the time that Josue and Justin worked on it, it had 284,300 miles on it. Original paint, trim, molding, wheels, headlights, leather, etc. They made my car look terrific, inside and out. Josue was very responsive via Yelp messaging and text. He told me he uses wax products (spray, hand, buffing) from P&S and Chemical Guys. He also mentioned clay bar to me. I don't know what all he and Justin used on my car, but I did tell him up front that I mostly care about protecting and extending the life of my paint, leather, headlights, etc., which Josue understood. Josue told me he became the new owner of Prestige in September 2021 (coming up on a year now), but has been in the car detailing business for years. He and Justin arrived in an unmarked white work van. They worked on my car for a solid 2+ hours which is a little longer than most mobile detailers I've used, but that's not a bad thing. What I love about mobile detailers is they come to you and there's certainly value in that.

Didn't respond after acknowledging receipt of my request. Could have just said thanks but I'm not…read moreinterested, but ghosted me instead.

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

I got the top-of-the-line package. Cleaning was timely and thorough; the technician was polite and…read morefriendly.

Absolutely satisfied! Scheduling the appointment was very easy and I received a reminder text the…read moreday prior to service. Jordan arrived precisely on time and got to work. One of the cars was a 1989 Honda CRV that while in great mechanical condition (only 144,000 miles, the paint has taken a beating as it's not been garaged for its entire life. While not a miracle worker, Jordan brought the best out of what we call Honda1. The interior of the car is still in terrific condition and Jordan read able to make it shine. Honda2 is a 2021 CRV Touring with a beautiful blue coral color. Jordan made it look even better. Jordan has a great eye for detail and obvious pride in his work. No reason to look further.

Immensely impressed by this place each time I visit…read more There is a wide variety of services offered here ranging from your basic car wash to full "car day spa" interior and exterior deep cleans. I have stuck with the basic package twice and added on deep cleaning of my mats and my car came out looking like it was brand new. The pricing is extremely fair and the quality is top notch. The place is very well staffed and moves very quickly, finishing my car in about 10 minutes. I will 100% be coming back and see myself investing in one of the monthly plans in the near future. If you do want waxing or other deeper cleans done, just be aware that you should make an appointment ahead of time!

I've been going to this place for a couple years now. I knew when I heard that TC was getting out…read moreof it I was afraid that service would not keep up. And that was just the case here. Typically they would ask you what you would like and ask about any add ons that they offer. The add ons were not even requested to me and I felt like they were just ready to get to the next car. Also after this point you would get out of your car and they would take it from there. I got the top tier service they offered which I normally get. But this time was not the same. The made me drive my truck myself and then none of the little grit and dog hair was even touch. $50 car detail and it looked like I went through a Sheetz car wash. Not what I paid for and very unhappy. It will be hard to go back unfortunately.

I am new to the Raleigh-Durham area. It took a few months to find the "Perfect" car wash. :-)…read moreExcellent service! In and out in no time. Dave was awesome. I'll be back for sure.

The best car wash I have been to in this area. They are very detailed and my car looks great. I…read morelove this place.

1 Star - Damaged My Car & Treated Me Horribly…read more Bullcity Detailing and Tint picked up my car for an electrical issue, but during the tow, they damaged the wheel rod, costing me $600 to repair. When I brought them the invoice and tried to file a complaint, I was met with aggression, foul language, and zero accountability. When I mentioned taking legal action, I was chased out and verbally abused. This place is completely unprofessional. Avoid them at all costs if you care about your car or being treated with basic respect.

They did amazing. Quick. Cleaned our interior very well despite stubborn dog fur that's hard to get…read moreout. Our car looked basically new again, especially the interior.

Washnwerk damaged my car and verbally agreed to cover the damages. When I sent them the quote for…read morethe damages a few days later, they denied responsibility and denied ever offering to pay for the repair. Multiple other customers reported similar problems with Washnwerk. Here's what happened: I brought my car in for a window tint and picked it up to find damage on the rear driver's side of my vehicle -- white paint transfer and my light blue paint scraped off. When I discovered the damage, the manager, Garrett, acknowledged it looked like a white car had hit my car and verbally agreed to cover the cost of the repair. My partner witnessed this interaction including Garrett saying "We'll cover the cost of the damage because I don't want you to leave here feeling like we screwed you over." I did not file a police report that day because I trusted his word. I included a photo of my car that I took immediately upon discovering the damage. Upon sending him the quote for the damage, he claimed his employees denied causing the damage and that his ring camera footage showed nothing happened to my car. But that footage was conveniently deleted before anyone could review it. He also denied ever promising to pay for the damage. Because I trusted his initial commitment and didn't file a police report right away, I lost the opportunity to have law enforcement review that footage; law enforcement said they would have confiscated the footage the day the damage was discovered if I had filed a police report. I inspected my car for bird droppings the day before dropping it off at Washnwerk and a witness can confirm they didn't see the damage before it was left in their care. I am now stuck with a $1,000 deductible on a property damage claim for damage I am certain occurred at this business. I looked over the reviews left for Washnwerk on Google and found 6 other reviews describing damage to customers' vehicles such as exterior damage and new stains in the interior. In every instance, the customer reports that the damage was never remediated or at least doesn't mention any remediation. Washnwerk commented on one of these reviews claiming they wanted to make it right, but the customer didn't update their review to confirm any remediation had happened. One reviewer reported the exact same experience as me -- an initial offer to pay, later retracted. There are screenshots of these reviews below. I'd hate for this to happen to anyone else. Please choose a detailing company that stands behind their work and takes responsibility when something goes wrong. If you've had a similar experience and haven't shared it yet, please do share.

Garrett and his team provided great work, Excellent service, and detail on my vehicle! Quality…read morework and attention to detail! Friendly and professional customer service. Don't hesitate to give them a call if you're in need of a detail and added service on your vehicle.