Call this week to have a sink repaired and a bidet seat repaired. Communication was great price…read morewas reasonable and both jobs completed perfectly and quickly.

This company DOES NOT GUARANTEE THEIR WORK!!! They had 2 young boys put a drain basket in my…read morekitchen sink and not even a year later and its leaking and loose!! I called them and they said it couldn't be anything they did and gave me a number to call somebody else!!! And said it wasnt their problem!! They are very expensive also! The very first time I called them they charged me $125 to tell me the water wasn't conected to my refrigerator! That was all they did! I should have learned that time not to use then again. Also I was told I would get a discount if I paid in cash I paid half in cash and no discount!!! Laurie the owner is a nasty rude person!! They lie!! I will let everybody know about the terrible experience I had with them!!!

Had an issue with the bathroom faucet and another plumber had told us the fix was going to be a…read moremajor repair. Ciaran M came out, assessed the problem quickly, and fixed it within 30 minutes. We have used Mike's Plumbing on a few occasions now and highly recommend their service. Ciaran was personable, easy going, and very professional.

I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

My AC wasn't working yesterday so I called Certified and they said they would send a tech as soon…read moreas someone was available. I was so pleased that Jesse arrived at my home about an hour after I made my call. this was the hottest day we've had so far and it was a Sunday. The response time was excellent! Jesse looked at the AC unit and immediately knew what was wrong. he had the part on his truck and immediately began installing it. he worked very diligently to get the part installed and get my AC running smoothly. I was extremely pleased with not only his technical expertise, but also his professionalism, his diligence , and his pleasant demeanor. He reminded me that my contract was up for renewal and by renewing, I was able to save money on the part and the service call. Thank you Jesse and thank you, Certified!! Karen from Naples

Had them add new ductwork and returns in house . Installers hurried one air return doesn't really…read morework. Left a vent cover off and put one vent in so bad I have to adjust it to fix drywall. Hurried so much tech came back next morning unannounced to get tools he left in attic at 7 in the morning. Did a good job selling me and feel like they were annoyed they had to be here. For the money I paid doesn't seem like they would care about fixing it and just be annoyed they had to come back.

Air duct cleaning service. Very responsive to inquiry…read more Professionally, Prompt, Impeccable service, extremely attentive to every detail. Honest, Informative, and knowledgeable. Left our home sparkling clean and smelling so fresh! After having Zsolt work on our system, I Would never think of having anyone else do it. He did an incredible job!

Great and friendly service. Was prompt and efficient. Worth…read morea little bit extra to get the job done correctly. Communication was fabulous. Very knowledgeable and courteous.