My wife and I trained here for about 6 months. During that time, we both experienced an environment…read morethat felt unprofessional and unsafe. In one-on-one sessions, inappropriate personal advances were made toward my wife, and performance-enhancing substances were encouraged in connection with her competition prep. We also observed controlling and cult-like dynamics within the gym, including discouraging athletes from interacting with others at competitions and treating the coach more like a figure of authority than a trainer. When friends later tried to cancel their memberships, they were pressured financially rather than treated fairly. Based on our direct experience, we would not recommend this gym to anyone seeking a safe, professional training environment. There are better and safer options in town.

Such a hidden gem! This is an absolutely incredible facility for a lifting junkie! I was shocked by…read morehow much high quality equipment they packed into this space. There is such a wide variety of top brand machines including speciality pieces that you can't find anywhere. The staff was super friendly and helpful, they've got a great sound system, and they even have a posing room with incredible lighting so you can catch a pump and then go admire it in the mirrors!

I've been a member of the Kennewick Club 24 for about 9 months. It is a great place to work out…read moreregardless of your fitness level or age. It is always clean, has good lighting, a decent range of equipment, and I appreciate the friendly staff and the fact that the music is not deafening like at some clubs. I recently started working with one of their personal trainers - Grace - and she is wonderful. I'm very happy with my membership.

This is a nice gym. However, prepare yourself for a pain in the ass cancelation process. You have…read moreto go in to your local gym, they will not cancel your service over the phone, even through their customer service phone number. You cannot go into any club 24 to cancel, you have to do so through the home gym you signed up for. It's impossible to get on the phone with someone at the local gyms and the robotic answer system for their customer service number is so frustrating. I'd rather go to planet fitness or elsewhere because at least you can speak to a real person when you have questions about your account. I gave 2 stars strictly because the gym has decent equipment and is 24 hours.

I have been coming to this gym for a long time. Started when I was in college took a break and came…read moreback once I had kids. I love that it is open 24/7 and that it is women only. It is nice to be able to workout without feeling self conscious. I also am an avid goer of the dancefit classes that are available to members. I would definitely recommend!!

BEST GYMMMM EVEEEEEEER I love it so much, the classes, the vibe, and the staff! They are super nice…read moreand make me feel comfortable and not judged:), I was a little nervous to start classes but the ladies are so welcoming! We need more places like this! Sooooo grateful for this place

I wasn't entirely impressed by this gym when we signed up but I loved the idea that it is 24 hours…read moreand that they had separate saunas for men and women. It was important to us that my daughter(16) could access the gym any time after staffed hours. Two employees assured me that she would have full access. (For clarity she just wanted to be able to go to the gym after work. Gym is unstaffed after 8pm and sometimes she was off at 8:45) She utilized the gym after staffed hours numerous times, until the other day she was not allowed entry. I went to the gym and let her in thinking it was a malfunction with her finger print. The next day I received an email with a list of penalties and fees for letting a minor enter after staffed hours. This information was not included in our welcome package and when I contacted the gym, the receptionist assured me she was a full access member. He was unsure of the issue. I was still waiting for a call back from a manager or the owner. Yesterday I went to the gym and was working out when the female owner interrupted me to give me unsolicited advice on where and how I was performing my box jumps. I kindly declined her suggestion . As she walked away she yelled "you'll break your shins doing that" I informed her that I am a personal trainer but thank you. Side note: she was literally walking around the gym without socks or shoes. I approached the male owner to discuss the issue and she just couldn't help herself. She just had to try and get her point across. Even after I told her I wasn't speaking to her. Carl said he could cancel my membership for me with out penalty. I am going to check tomorrow to see if it's been done.

2 stars because I can't rate how it was to work out there, but customer service is lacking…read more Wanted to try a free pass to try them out prior to joining but my brother couldn't fill out the application online because he wasn't over 23, which is apparently their age limit. Called to confirm this was true and I let the front desk woman know I was 29 and he was 21 and asked if there was any way he could work out. She said only 23 and older could use a free day pass but if we paid a day pass fee then he could work out. Once we got there she took a look at our IDs and turned us away saying only 23 and older can be guests. Not a big deal that gyms have their weird rules but would have been nice to know all the information prior to driving out there - not sure if the front desk woman had an issue with us working out there or she truly didn't know her own policies. Nothing on the website gives an indicator that 23 is the limit to be a guest. Other impressions: We went at 1030 am on a Thursday and the gym was full of older adults leaving a class and working out, but didn't see any younger adults there. Wasn't even offered a tour or anything while there.

don't listen to these bad review, went in almost failed my weight and most the people around were…read morethere to help super friendly environment and nice staff.

Been a member for over 5years. Most staff is friendly, gum…read moremusic changes up last year. You'd to be way better. Thankfully I bring my earbuds. Cleaning staff does amazing at cleaning equipment throughout the day. Cleaning staff is always friendly sometime friendlier then gym staff. Some members don't have gym edict. Cardio equipment usually needs maintenance or is out for a long time. Usually the stairs are the ones that have issues. Homeless like to camp out outside of gym, doesn't always feel so safe coming in super early or late due to the homeless around. Cars have gotten broken into during the day in the parking lot. Some sort of security would be nice.

Friendly and knowledgeable service from staff. Great workout facility with easy access.read more

I highly recommend this gym. It is clean, and the staff is friendly and willing to help. Personal…read moretraining is excellent, adapting to individual goals.

If you want heavy weights, hardcore workouts, loud blaring music, lots of screaming and grunting,…read morePlanet Fitness is not the place for you. Nor does it necessarily want you. It doesn't cater to you. If you want simple cardio workouts with a lot of machines, some weights and strength training that doesn't get too heavy and a neat atmosphere, this is your place. It's cheap and caters to a more beginner's gym and mindset and that is the way it comes off in it's mission and purpose. It's "Judgement Free" zone slogan is hypocritical BS. With a 'lunk alarm' and a desire to have no 'lunks' that is totally judgemenetal and critical. So, that is a bit of hypocrisy. Hey, you might not want muscle bound, hardcore weight lifters and body builders, but if you you're going to want to be a 'judgement free' zone, you're going to need to not 'judge them.' Except for what seems to be a hypocritical farce of an attitude, for the most part, this gym delivers for newbies. It's $10/month with a simple commitment. $15/month if you want to be free from commitment and like $21/month for their plan that includes being able to workout at other Planet Fitnesses and use their massage chairs and what nots. I don't know, I go to the gym for cardio and to walk in place so when I get tired I just have to walk to my car when done. I know, right? I'm fat and lazy, but I'm slowly losing weight. This gym is good, if you're looking for these qualities. With the exception of their 'judgement free' zone, they do deliver on what they promise for the most part. They don't promise a lot though, so for the price, they're an ideal first gym or somewhere to go if you don't want to (or cannot) keep exercise machines in your home. The price is right in that regard. If you want a gym that caters to body building, have lots of classes to choose from, need a pool, there are better more expensive gyms around. But for what it offers and claims to offer, Planet Fitness is great and delivers.

For a gym that advertises "no judgment", this is the most judgmental place around. It appears to be…read moreheavily vested into the Woke agenda. I actually like the gym atmosphere but the district manager Amani, has some agenda to eliminate members and certain staff members. She has cancelled my membership twice now for incidences that are unfounded while ignoring my complaint that a underage female was in the men's locker room or that one of her employees hit the speed up buttons on the treadmill I was using. For reference I'm recovering from open heart and a spinal fusion surgeries that have made stability an issue at certain speeds of activity. The last incident a staff member asked why I was walking hunched over and looking in pain. I told her about the sciatic pain shooting down my legs and how excruciating it was. I did point out where the location was and that was my fault but you have to look at intent and circumstances of each situation. Even if there was wrong doing isn't there a warning or protocol steps like a talking to? To cancel my membership and ban me from all three Tri Cities locations seems excessive and punitive for a misunderstanding for a business built on no judgement. I've reached out to them a couple times to get a dialog going and no one from the company or HR has responded in any way.

Supreme Fitness is more than just a gym, and Zack is more than just a trainer. For years, I…read morestruggled with self-image issues, but Zack truly listened and designed a program and meal plan tailored to my specific needs. He's given me so much more than weight loss--he's helped improve both my mental and physical health. I wholeheartedly recommend Zack to anyone looking for the tools to take back control of their life."

I have had the pleasure of working with Zack Vasquez as my personal trainer and I can't recommend…read morehim highly enough. Zack's training is always motivating and tailored to my individual goals. He pushed me to achieve new personal bests while ensuring that I maintained proper form to avoid injury. Great equipment and even greater atmosphere. I have never felt more safe and welcomed at any other gym than at Supreme Fitness. If you are ready to see changes join Zack and Supreme Fitness today !

Winter month: Consistent hours. The app works great. And staff is available to help. Arriving in…read morethe early hours. Numerous guests, never feels crowded. Cleanliness: Sanitizer stations available throughout gym. The sanitizinv stations have hand sanitizer. The facility is clean and mainrmtained.

The welcoming by front desk staffers like Lilli and Kim. They are professional and knowledgeable.read more