Warning to online bookers apparently it doesn't actually book your slot. Was told that even though…read moreI had a confirmation text my appointment was not existent and met with some very interesting attitude when I asked for clarification. So online services are useless.

Terrible terrible customer service. Wouldn't even respond to my complaints and concerns and…read morewouldn't even respond to better business bureau. I would recommend staying as far away from these people as possible. it's a bait and switch scam and they never have enough people working so I can literally never get an appointment.

Z place is seriously so nice. Laura did such a good job on my massage, I think she's the first…read moreperson to go light enough to not cause pain in my sore spots but still actually work some tension out. And Ellie gave a GREAT facial. The towel warmer for my clothes was such a nice touch and I've never seen that before. And idk what the little nubby things she used on my face/scalp were but I'd literally pay for a 90 min session of just those. The rest of the facial was good too, but those things like elevated it to possibly my favorite facial ever.

I love the stylist that I go to at Z Place. She does a great job and is very personable…read more But I'm just about ready to find a new salon just because the front desk is atrociously managed. They answer the phone by placing the caller on hold without a word. *IF* you can get them to pick up after being on hold then they will answer one question such as "Does XXX have any openings for a trim in two weeks?", they will answer "No" and promptly hang-up so that you cannot ask about the following week or month. Often, the phone just rings and rings. This behavior has gotten worse over the past year. I'm not sure if it is an employee issue or a management issue.

Marti is very unprofessional as she hung up on me twice and text and told me she won't be kind to…read moredeadbeats. I am appalled at her behavior. Praying she rids of the hatred in her heart. The therapists are wonderful!

Dear Tranquil Waters,…read more It was great to meet you yesterday! I had such a good time. Thanks so much for the rub down. I wasn't sure what to expect, but you took care of all the details. Thanks. I'd never been to a massage place before. Since my new health insurance covers me having a massage every month, I decided to try it. Yours was the closest one in the yellow pages, and I found your website full of funny stock images. I didn't know what to even ask for... some sort of Swedish massage? Hot stones? Oil? Oil sounds creepy. I especially like that you didn't even ask what I wanted. You assumed. Because you know my body better than I do. I know that now. It was weird at first. You asked about work, I made some funny jokes. Then you told me you were actually trying to gauge my stress level. Oops. I thought you were seeing if we had chemistry. So I told you I felt stressed and sometimes felt pain in my lower back. You were so kind to tell me I could keep my underwear on if I felt uncomfortable taking it off in front of a complete stranger. Who, me? Hahahaha. Okay, I'll keep it on. I think it took about an hour for the massage, though I admit I blanked out a couple of times. It was so relaxing. Your hands were cold at first, but that's okay. I was nervous, too. The fake rainforest music put me to sleep pretty fast. Then the harp music came on. I thought maybe I had died and an angel was playing my back. Except my back was a harp. My tendons and muscles, plucked one by one, to create a rhythm of relaxing song. And by "plucked," I mean rubbed over with the carelessness of a preschooler with a crayon. If I hadn't seen that certificate you printed out hanging on the wall, I might have questioned your qualifications. I joke, I joke. Mostly. It was a good experience. Especially since my health insurance picked up most of the cost. A good bargain for $20. I look forward to our next meeting. Will you wear those white tennis shoes and ill-fitting shorts again? Great. Until next time, BR

Wish I could give more stars! I am so happy and thankful to…read morehave found Revitalize and met Gayla. Her shop is Tricities' best kept secret, and I wish everyone could stop by and see what a benefit it truly is. Gayla is not only knowledgeable but has a beautiful soul and positive, uplifting energy. Her shop is full of amazing products. My family and I have personally used many products and therapies from her shop and have all had great results. I really can't say enough but I highly recommend, Revitalize! Please stop by - you won't regret it!

This place is awesome! The owner is great and is always wanting to help. It is like a hidden gem…read more They have Ideal Protein and their own less expensive version as well. A lot of great options for supplements and many, many other healthy and helpful things. I enjoy visiting every time.

I bought my wife a "Mom's Day Off - $185 (3 hours)" Spa package. They rushed her through and she…read morewas home within 2 hours. When I buy a package that is advertised as 3 hours I expect 3 hours not 2 or less. What a rip off... spend your hard earned money elsewhere!!

It's in the middle of a 65/70 or older retirement hotel style building. When I got to 2nd floor…read morefinally found this place I had a plastic tub like you buy from the store put in there washed my feet quickly worked around my toenails base coat then painted them really quickly only took 20 mins because someone came in needed a quick haircut. This is in a large hotel style building for 65 Plus and older retirees. But then it was a quick work around the nails quick clipping then a coat of color then I was done. Cost $45. I could get a full hour foot and leg massage with paraffin dip here in Hermiston..

I had a really good experience getting a couples massage at Diamond Spa. It was relaxing & they had…read morelast minute availability my neck was hurting. It was clean, the massage therapists were very nice & professional. They did a good job & always made sure to ask if we were comfortable or if they needed to adjust the pressure. Definitely recommend if you are in need of a last minute massage. $70/hr per person was a good deal. There are no doors to the rooms, but privacy curtains

My husband & I got a couples massage. We were able to call in and schedule an appointment quickly…read more The only thing I wish they had done differently was to at least offer blankets during the massage. My feet were so cold & I couldn't enjoy the massage fully. My husband had no complains on the other hand..

Get the hot stone massage...it's awesome! You will leave feeling like a new person.read more

I see Aleesha regularly for massage and now for waxing. She is professional and genuinely cares…read moreabout her customers. I love that her hours are so flexible, and can get me in usually within a few days of me contacting her. She is now offering more services such as facials, waxing, a sauna and I am anxious to experience the full spa treatment!

So I was driving through the Tri-Cities and was in desperate need of a massage…read more Tried this place and would come back for sure. The outside looks totally sketchy, but don't the best do?! They were very accommodating with such little notice and actually very good. If you are looking for a good deep tissue massage, go no future. Language barrier for sure. They spoke little to no English. Clean, yes. Quiet, yes, Relaxing, yes. Solid massage, YES. And also, to the people above who says it's not a $60 massage they are wrong. It's called a tip people, 60$ PLUS a tip...if you care to give one.

DON'T WASTE YOUR MONEY. MUCH BETTER PLACES IN TRI CITIES. I paid $60, up front, for a 1 hour…read moremassage. 30 minutes into the massage, the masseuse asked how much tip I was going to give her. I told her $20. She said my massage was done. She said my $60 paid for only a half hour massage, plus tip. I was going to give her a $20 tip AFTER the massage; $60 massage + $20 tip = $80 massage. I will never go back to this place again. There are many more salons I can go to with much better staff, and without being swindled. I wish I could give it a zero star rating but, I can't.