We used Stone-Tec to regrout and restore the marble floors in our master bathroom and powder room…read more I couldn't have asked for a more top notch company to work with. Tony came the next day to assess the job, quoted me within an hour at very reasonable rates, and had his guys here two days later to do the job. He arrived on time and handled the job with ease. Extremely professional and knowledgeable team. I would highly recommend Tony and is team for any stone work you need! A++ The floors look unbelievable, completely brand new!

Wow, wow, wow! I can not recommend Tony enough. I left a container of vinegar overnight in a…read moreplastic Tupperware on our quartzite countertops. The vinegar ate through the container as well as the countertop. Tony was quick to reach out and call me and was at my house the next morning to repair everything. He was extremely professional and is extremely detail-oriented and made our countertops look like new again. In addition, he even added a 10-year seal to the countertops that will protect them even more. If you have any type of countertop/marble/quartzite repair, Tony is your go-to! Can not recommend him enough - thank you so much for the great work!

They came on a Saturday in less then 2 hours.....my basement had flooded due to extra heavy…read morerain....sewer back up. It was a big job but I have to say....it wasn't "Just like it never happened" it was actually much better then it had been before the flood. They didn't just get rid of the water. After the floor was dry....they cleaned it with disinfectant......got rid of ll the ruined things that the flood damaged and took it all away. The two workers who did the actual work Luce & Carlos were the best I've ever seen. And Dan, the boss....made sure everything was done exactly as he said it would be.

Save your money!! Lupe doesn't help, and they gaslight customers instead of fixing the issue.read more

Absolute terrible work and zero craftsmanship. There should be a column for no stars. The…read morecontractor is an absolute fraud. Mohammed the owner came to our property in Manhattan. The job was estimated and work was agreed. The scope of the work was to remove and repair the main staircase and waterproof the outside of the building. The teardown went as planned. The renovation did not. The workmanship was poor and no attention to detail. A color was chosen and agreed. The color applied was a completely different and had a deep pink look. Mohammed continued to say, " It will dry and change colors." Not a year later, the color is still the pink and the final coating are falling apart. Contacted Mohammed to rectify the situation, no return calls. Stay far away from this contractor.

Mohammed and his team brown stoned our stairs upper and lower and re-concreted all our pathways at…read morethe end of 2024, so this a review for a year later. Almost everyone in our block had the pre-covid sidewalk violations including us so we had already had a dry run of selecting a concreting / brown stoning vendor then. We came into this job having an especially clear idea of what was actually important Vs what most over rate. We got six different written quotes, massive crazy range, Mohammeds was second to the lowest. What we prioritized based on that experience was first of all price (its essentially a commodity). Second was communication (its too much money, time, moving parts to risk even one miscommunication) these guys were tops here and next was everyones unprompted description of how deep the concrete would be, plans for reinforcing, timing between coats etc etc is it built to last. You get progressively more informed when you add all these together and what you want is the best/most solid build of all of them.The final question/criteria followed on from that, was, what does both the follow-up and the work quality guarantee look like - several wouldn't offer anything "its concrete you know it cracks", needless to say he was easily the strongest of the three finalists here too. Whats not so important is all of their references and pictures of great work, I'm sure the very worst option can point to five great examples. What we didn't factor in and in retrospect we should have was all the small and sometimes very significant touches and improvements that his team either made because it was obviously a better design and look. We hadn't thought or asked for a number of these aesthetic choices which clearly involved more work at an already agreed fixed price and maybe more than anything the positive surprise that you were not expecting spoke best to his Mohammeds honesty and professionalism. A year later it all looks great (ie the same no signs of any ware etc) a couple of minor things I wished they did differently (I'm stupidly detailed) but on absolute balance across a six week job from someone who reads reviews, try's to synthesize the objective truth in them, speaks to the DM's and try's to read how they will behave and of course compares them all using our own most important criteria above. I can't recommend Mohammed and his team highly enough. Picking vendors especially on the big and expensive jobs is totally stressful, we are grateful that we got this particular decision very right. Thanks again!!

I worked with Billy who I believe is the owner. Prompt, polite, easy to communicate with. Showed up…read moreon time with his crew and the job was done within the time frame he told me it would be. The work is clean, the crew was easy and low maintenance and most importantly, extremely happy with the result. Replastered and painted exterior wall of our townhouse in Carroll Gardens. Really nice job done and painless experience all around. Highly recommend.

Called and made an appt for between 9-12 today . Gave my tenants contact info as well . They were a…read moreno call / no show . So fkn unprofessional . If you even have a doubt about being able to keep an appt , DONT MAKE ONE!

This is a real find. A store that not only sells and repairs appliances, but is owned by two…read morewonderful, knowledgeable and patient brothers. I have both bought and had appliances repaired there. Charley and Steven have always been great with advise and patient with my questions. I have been going there for thirty years and have always had good experiences. If you want to buy something from a real live person who has years of experience, this is the place to go. Support local businesses.

I bought my sewing machine used from Brookes during covid. They have kept it running smoothly for…read moreme over the past 6 years. The staff is friendly and knowledgeable. I am so happy to have them in the neighborhood.

I had hired them for an inspection job and on the phone we agreed to a price and when we were…read moreheading out after the inspection, the guy that came wasn't the same guy I spoke with and he also upcharged me on the spot an extra $100.00 (one hundred dollars and zero cents). I don't know why that was or if it was because I was paying by check?? Even with taxes, it wouldn't be $100.00 extra. They were also in cahoots with the seller and didn't report everything that they were supposed to do. I felt robbed and now I'm dealing with PTSD every time I try to pursue a transaction. It was my first time trying to buy a home, and I wish I had more balls to say NO and pay them the amount that I agreed on with the company owner. Don't let them scam / fool you. Not pleased. In response to Dennis's message: I did not short anyone. I was upcharged by Chris J. as we were heading out. The amount discussed and agreed to on the phone was not the not the same amount I had to fork up at the end. I didn't even try to negotiate on the price and it was already high, so why the $100.00 hike up later?? And for the record, it's not how I feel. It's what happened.

We used BtB more than once during this recent, hectic housing market. We chose him based on his…read moreavailability but also his experience and rate. I really appreciated his down-to-earth demeanor. He didn't mind all of our questions and was always willing to break down an issue. When we asked for his personal opinion, he always couched it as his own opinion - that it could be a different answer for us or others. He also helped us gauge what issues we would need to tackle right away vs. things to watch. His app includes a way to track maintenance issues and timing, which is very handy for new and old home owners. His report was also very clear and included lots of handy pictures and recommendations.

This is for snow removal only: and it's recent, as I see none of the other reviews are. And it's…read morenot 5* like I see all the others are . I remembered the owner of the company favorably from a differently named local company, so I felt confident hiring them for snow removal on an ad hoc basis. As the owners of a local home, we needed to secure someone quickly to remove the sidewalk accumulation while we were out of town. We were sent a contract which I quickly read--my husband was ill and I was distracted--but I did reply and ask if the contract obligated us in any way after the following day's snowfall, as if we were ourselves able to do the snow removal. The reply was ,"No, you are not obligated. Just let us know when you will be doing it and we will note the list at that time" Mistakenly, I believed this did not obligate us any further, but received a $350 bill for the past two days--when we were again out of town and I was not aware of the approximately 1.6 inches of snow during a storm that impacted the area (as per NWS). When I emailed the company to question the charge as I believed it was in error, I was informed "we do ask that you notify us in advance when you will be handling the snow removal yourselves so we can mark your property accordingly for that event." "Since we did not receive notification prior to the snowfalls on January 17th and January 19th, your property remained on our active service list, and service was completed in accordance with the contract that is currently in effect through December 1, 2026. (We) also want to note that we did not hear from you after the January 17th service, which led us to reasonably proceed with service again on January 19th. For that reason, the invoice reflects services performed on two separate dates and remains due." Legal ? Probably. Unclear? Definitely; IMHO of course. Deceitful? Certainly in my book. Needless to say, I did reply, clearly, today that I wanted to cancel the contract. We actually still do need a company that offers services on an ad hoc basis, but I'll stick with Taskrabbit. Cheaper and way more upfront.

Super grateful for Anthony and Carlos' help hanging a heavy object (a 2.5' roll of butcher paper…read morefor notes and plans) in our plaster-walled apartment building! I asked for a quote on a Tuesday night, received a thoughtful estimate back within 24 hours, and arranged via text for Anthony and team to come by that Friday. They were in and out within an hour, and did thorough work to make sure our object was level and screwed into studs so it wouldn't damage the wall. Anthony and his team were friendly and competent and we would definitely work with them again!

Spoke to many chimney and masonry companies before having some masonry work done on the outside of…read moremy chimney and new flue installed. Not only did Anthony do an amazing job with that work, the best part was he was always very responsive via text about times he would be coming, completion of work, and delays in his schedule and on top of all that it was at a great price for all the work he did. Thanks Anthony! I will be recommending him to anyone that needs chimney work in the future, call THE CHIMNEY KING!

First impressions lasts forever. This was a lesson learned  with  this company. Even though  I have…read more not considered doing  business with them yet, now i know i will not! While stopping at the ATM, a vehicle owned by this company completely blocked my car as i got in by parking diagonally  in front of me, illegally. He saw me getting in and decided to continue walking towards the ATM acting like he didnt see me. I had to yell twice at him if he could please move  his car, he turned around and said  I have enough  room and continued to go inside towards the ATM as if it wasn't  his problem. Mind you before he got there, another car was already parked right behind me, therefore in order to get out, i would have to drive back and forth a few times and even jump on the curb . Thankfully, the lady  saw what happened,  got back inside her car and moved it so i was able to get out. Can only imagine how upset i I felt with his attitude towards  the whole thing. Only made me wonder if this is how this person is outside of work, I can only  imagine how his work ethic and attitude is while conducting business. I highly do "NOT" recommend  doing business with this company. Based on the way they conducted themselves with a business vehicle in public, you can only imagine  how they would be to doing busines with...