They always take the time to explain what's needed and always answer all my questions. Very grateful to have them here in Clermont!

Excellent and Timely Service on our 2022 Range Rover. So much more convenient than having to drive all the way over to the dealer in north Orlando. Highly recommend this location. Very personal attention. read more

Beware, don't become a victim. They make you believe they know what the problem is and do not take responsibility for wrong diagnosis and make you pay for their mistakes. They are very rude and unprofessional!! I took a friend with me and she witnessed their manners and attitudes when I tried to reason with them that they should take responsibility for their wrong diagnosis and I have a recorded audio of the conversation. Bottom line, they are inexperienced and fix problems by trial and error and you will end up paying for their errors! I do not recommend this shop to anyone unless you want to take a chance and don't mind being insulted and humiliated in front of others. read more

I brought my 2007 Audi A6 Quattro to Import Professional Auto Repair on 3/22/13 for an unscheduled bit of maintenance after my check engine light came on, and every service notice it could muster flashed before my eyes. Even though I didn't have an appointment, and they were clearly busy, the guys down at Import Professional took care of my problems immediately. I was in and out in little more than two hours with all of the repairs finished and all my problems resolved. They were very professional, straight forward, and courteous the whole time. Not to mention, the prices were very reasonable. This was all very lucky for me, because my wife and I were visiting relatives in Clermont while on vacation from New York City, and we were planning on driving home that very day! I'll probably never be in Import Professional Auto Repair again, but only because they are over a thousand miles from my home! If you have an import and you need it serviced, bring it to this shop! You will not be disappointed. 5 STARS and an A+!!!! read more

I've been coming here for service and oil changes on my BMW since I found out about this place. They do a great job at terrific value. Worth the extra drive out here. They are flexible with their schedule too. read more

I have been here now quite a few times, B1 service on my GLK 350. Great service as usual, I would recommend these guys any time. I will be back next month for transmission service. Geoff. read more

I would not recommend Imports Professional Auto Repair to anyone! For a million reasons take your chance if you like; however, they are overly priced and their is unreliable. Good Luck:( read more

Please be careful went you go there, because the lady is very polite but the husband, who is the mechanic is very rude, act like he only care about getting your money, I took my vehicle there and I felt horrible, didn't trust the guy, and he ask me first for $130 and then he found a different problem and asked me for more than $1,000 and I decided to take my car to the BMW if I going to pay that amount I rather to go where I am consider is better for me, he was so upset and discourteous and told me "don't call me when they charge your more" and I didn't trust him, and of course never come back to that place the way he treat me. I am so glad that I didn't do business with them because now I am safe with all the guarantees de de BMW dealer give me and wasn't much difference in price. Rosa M Clermont, Florida read more

The best in Clermont! We have been bringing our cars to Import Professional since they opened. Very competent, very, very fair. Repairs are always finished on time and correctly. It has always impressed me that Obed always calls to tell me what needs to be done and is very clear ability costs. You can't do better! read more

Excellent service. I've always had my 2001 325i repaired in a timely manner and everything has been explained to me clearly as far as price is concerned before work is done on the car. I've referred several of my friends to Obed over the years and all of them have been happy with his service. One friend even drove 40 miles to bring his car for service here because Fields BMW couldn't figure out his problem, and he left happy with a perfectly running M3. I'm moving out of the area soon but I plan to keep getting my cars serviced here. You shouldn't take your BMW anywhere else. read more

I brought my car into Fields BMW for service, I have never experienced such poor client service experience in my life. It was the worst experience I have ever had... Fields labor prices were through the roof... A colleague of mine referred me to Obed and referenced he is honest and does a great job... I am very very picky with whom I trust my car for any type of service related issues... Obed has been very honest, efficient and reliable... The service Obed provided saved me thousands of dollars if I had proceeded and allowed the dealership to do the service... Thank you my friend for providing such professional service... My Mechanic For Life... read more

Nice people, nice lobby. Kinda hidden location in an industrial complex, and small. Honest work and reasonable quoting. I do most of my own work on my car but if there's something I can't do, such as computerized alignment, I go here. They specialize in Euro cars -- BMW, Mercedes, Volvo, etc.... If you have something else, you should probably call ahead to make sure they can work on it. read more

In response to owner's comments: The problem with unethical people is that they do not recognize unethical behavior. First and foremost, you did not fix our window, you fixed the door lock actuator on the front passenger side. Second, and here is the first unethical behavior, you told us that the full diagnostic fee will be credited whether we decided to do all the repairs or one of the repairs with you. However, you only credited us half the diagnostic fee and only told us about it AFTER the repair was done. Your second unethical behavior is that you NEVER informed us about the increased cost of the part prior to doing the repair. In the end, Obed, you don't have to justify your actions to me. I will never bring my vehicle there again. read more

If you own a Volvo, don't waste your time or money with these people. The estimated price to just run the diagnostic was not clear-they said they might have to run two separate diagnostics and could not determine what it would be. Once the problem was identified, it took them four days to replace the part because they did not carry that particular part, so it had to be ordered in. They wouldn't honor the 15% off any service coupon I received from the Volvo dealer because they claim their labor costs were so deeply discounted. After all was said and done, their "deeply discounted" labor cost saved me less than $20 total compared to what I would have paid Volvo to fix my car WITHOUT the 15% off coupon- so I pretty much paid more. Adding insult to injury, unbeknownst to me, they didn't latch my hood properly which cut off the anti-theft system. I called them to tell them the alarm system was not turning on when I locked my car and the receptionist said it wasn't anything they did- but I called the Volvo dealer and he knew exactly what the problem was, walked me through how to fix it and said it was because whoever repaired it did not know you had to go through that process to reengage the anti-theft system. And finally, the small paper/pen clip that sits on the front of the dashboard (which is the part they removed to work on the car) was broken off when the car was returned to me. I don't know what imports they "specialize" in, but clearly they have no clue how to safely repair a Volvo. Next time, I'll go to the dealer, who always has the parts needed and won't break other things in the process. read more

Just before my wedding, I had some bad luck and needed to bring my car in with some urgency. Obed was able to fix my issue and have me on my way. I was very impressed with his knowledge of BMW applications, I have a 08 BMW 335xi (twin turbo & all wheel drive), and would not trust taking the car to 95% of the repair shops in the area. After the excellent experience I had here, the car will be returning for a normal tune up this week. Thank you Obed for going above and beyond to take care of me and my car! read more

VERY impressed by this business. What a great experience, from the moment you walk into the lobby, to picking up the car. The lobby was clean, comfortable, and cozy, a great first impression, nothing like the dingy shops I've been to in the past. Everyone was very professional, Obed explained everything in great detail. The pricing was very fair. Thank you Imports Professional, so happy to have found a local BMW mechanic who I can trust. read more

I've lived in the Clermont/Leesburg area over 9 years. Have kissed a lot of frogs looking for an honest mechanic to diagnose and repair my 2002 VW Beetle. Having been in the repair business myself I know it's hard to find a decent business with a knowledgeable mechanic. My first time at Imports Professional has convinced me I have found my "prince". Had been told by the VW dealership that my noise problem was an A/C condenser that had to be replaced, turned out to be a blower motor. No doubt that I will return with any other problems I will encounter with an older car. read more

Refused to replace a broken rear seat latch without performing a diagnostic test which is a total rip off. I suspect there aren't even any sensors on the rear seat latches. I guess they don't need the business. Would never use these people for any future repair needs. read more

STAY AWAY FROM THIS PLACE!!!!!!!!!!!!!!! Took my wife's 128i convertible to have its 60,000 service. First they told me that it was going to be $375 for service. When I went to pick up the car the charged me $475 .At first I thought okay no be deal still cheaper than the dealer. I drove the car approx 1/4 mile and ABS light comes on.. I took the car back. I left a note for them to call me and let me know what they find.. They never called so I finally called them. They told me that they reset the computer and test drove the vehicle. They informed me that the pump for the ABS sent the code but should be good now. I thought it was funny that I never had an ABS light come on before. They told me that they never did anything to my brake system but the they charged me for a brake fluid flush. Funny never touched my brakes.How do you do a brake fluid flush and not touch the brake system? Magic I guess. I went and picked my wife's car up and didn't even make it out of the lot and the light came on again. Had my BMW towed to BMW service station. . STAY AWAY FROM THIS PLACE!!!!!!!!! ! read more