Initially my husband and I were really pleased with the quality and customer service received when…read morewe started using them, so pleased that we would drive from Fort Worth and Lancaster for services. Well here lately the customer service has drastically decreased. The chick with the curly hair is beyond rude and unknowledgeable of anything asked. She doesn't greet customer and appears to get an attitude when asked to do her job. I honestly dnt know how she got a job working there. Anywho after the frustration she cause us today we will not return and if I was the old me she probably would have caught these hands, But yes everyone else was a pleasure working with!!

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

LL knocked it out of the park with the t-shirts and stickers we ordered for a bachelorette party…read more Their team was very responsive, flexible with changes, and fast with the order! The T-shirt quality is soft and great! We created these designs from scratch and couldn't be happier with how it all turned out. The bride was so happy for these custom bachelorette t-shirts! Also, they printed high quality stickers for us too (faces and travel stickers). Thank you LL team!

First of all, I've had a Burberry Sport black track jacket; I called & spoke with Vonda. She…read morechecked out my situation & thoroughly assessed my problem. Upon looking at the jacket she suggested that I leave the jacket & she would remove the lettering that were coming off & suggested a few options on the color of thread to match the border. And she'd email me sample of the pattern proof prior to embroidering right on to the jacket. They're a great bunch of skilled people that care & devote to their customer's needs. As a side note: I called & sent pictures of my problem to Burberry Customer Service- they appreciated my back story but, offered & did nothing for me. They weren't even willing to reimburse me if I took matters to repair my jacket. Truth be told, Vonda & her staff solved my problem & they were a blessing thru this whole ordeal! My pics will prove it. This little establishment brings new life to my otherwise useless waste of time with the "high end" UK brand?! I'm both impressed with the super reasonable price & most of all the care they provided for my sentimental value behind this jacket! I'd recommend Lewisville Lettering & Embroidery to anyone who need repairs on inferior quality & workmanship- especially when you've already paid for the high end price & receive zero customer service! Good riddens Burberry UK.

Very quick service and quality embroidery! The communication was great also. I will use them in…read morethe future

Mr.Kei was very informative and tentative to answer any questions I had about the tops we were…read morehaving printed. We also had difficulty getting the correct file sent for the design, but Mr. Kei was very patient and accommodating for us. The shirts were done a day ahead of time, and the quality is superb!! I would highly recommend Custom4all to anyone. Great service! Thank you Kei!

Yes great service, they were able to get my T-shirt's done while I waited. I will be returning…read morefor more T-shirts.

Very nice people. Great picture package options and excellent rates! Have a variety of backgrounds…read moreto choose from.

My husband tells me at the very last minute that he needed a shirt with numbers on it done. I…read moreliterally called about six different places to ask about one (1) shirt with screen print or heat pressed number on the back. Either no one could do it same-day or it cost too much. Soooooo my very last stab...I emailed Big Frog of Plano and requested a quote. I got lucky that day. They emailed me back promptly and quoted a great price and they happened to have time to squeeze in the one shirt that I needed. It was ready within an hour and it looked great. Thanks again, and we will be using Big Frog of Plano for my husband's softball team jerseys in the future-- when they get ready to order new designs and have new sponsors!!

Stay far, far away from this place…read more I brought in two brand-new jerseys for a simple number "9" on the back. One came out fine, but the other was noticeably off-center about half an inch because they used two different sized numbers and didn't even catch it. So after wasting money on a brand-new jersey, I had to go buy another one. I even changed the color just to avoid the same mismatch issue, hoping they could at least get it consistent the second time. What's worse is the owner acting like this is acceptable or "professional." It's not. When you miss placement by that much--twice--and only get one out of three attempts right, that's not a small mistake. It's sloppy work. If you care at all about how your print looks, take your business somewhere else. There are plenty of better options that actually pay attention to detail.

I needed logos on garments ASAP. Michelle was so gracious and helpful providing information and…read moreservices for my needs. Her husband did an excellent job creating my logo. I received the finished project right on time as promised. Will definitely go back to this company for my printing needs and will recommend to my family and friends.

I had such a positive experience with I-Magin. Michelle provided a few quotes to work out sizes and…read moreshirt type for a batch of 25 shirts I needed With a graphic I provided. I was VERY happy with the quality of print on the shirt, turn-around time, competitive pricing and the ease of doing business. I went back for a second batch which was as simple as making a quick call! Highly recommended, great quality.

Excellent small print shop…read more With a short window I needed 50 Tee shirts and 15 custom signs.... YESTERDAY! Got them in 4 days (3-5 was quoted). Quality - EXCELLENT Price - Reasonable Service- EXCELLENT HIGHLY recommended. Would not hesitate to recommend to my friends or use again when needed.

I have been doing business with DFW Impression for nearly twenty years. I use them for any occasion…read morerequiring shirts. To me, they are the only business in town! They are THE BEST! I can always count on them to deliver stellar service, excellence, and quality everytime. Try them and see for yourself! Very good to work with! --Gwoods

I've had a great experience with Action Trophies and Awards every time I've worked with them. The…read morestaff is always friendly, welcoming, and easy to work with. The owner, BJ, is especially helpful--he goes out of his way to make sure everything is done right and on time. I continue to come back because I trust the quality of their work and their turnaround time. Their pricing is very reasonable, and being close to our school community makes it even more convenient. As a coach at RL Turner, I highly recommend Action Trophies and Awards to all of my coaching colleagues. They consistently deliver great service and quality products.

I use Action Trophy frequently. Always great service and products! They quickly respond to email…read morerequest for quotes and communicate often throughout the process.

Loved our Millennium Tour T shirt dresses with the airbrush! Quick and nice prices…read more He did our shoes also and I'm obsessed ! Received compliments all night !

Small business that's big on customer service! I had a last minute airbrush request and they…read morehandled it with no problem at all. They even created a short vid and sent it to me. Will definitely be using them again to get shirts made for my business!

I didn't have a good experience with this company, my order didn't was ready on time and the…read moreprevious order had issues too. Very bad customer service, I will not order from them anything for my business anymore.

I have never dealt with such a horrible company in my life. They are unreliable, unprofessional,…read moreand incompetent. They put items on their website that are not available, then accept rush orders that they could not successfully complete, and then they replace items to what they see fit. Then when I call same day after pickup to request a fix to a replacement they changed on their own, they say they are going to call me back, and never do. If you can't complete an order, don't accept it. Don't email someone numerous times going back and forth on items you initially indicate you have, but really don't. I had to call back a third time and spoke to a man who was the RUDEST PERSON I HAD EVER DEALT WITH. I was trying to tell him what was wrong with the order in a calm manner and he continues to cut me off and yells at me. He wouldn't even let me finish my sentence on how I didn't have a problem with the entire order, just the unapproved replaced items that I'm not satisfied with. They were the wrong size, type, and quality. He offered to replace the shirts now, 2 weeks after the order. The event is over. I called your company that day, and the following day, for a resolution. I asked him for his name and he obviously refused to tell me. As I'm calmly saying all of this, HE HANGS UP on me. Ridiculous. Inappropriate. Uncalled for. Childish. Save yourself the hassle with this company. I would rather deal with the credit card company.