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    Impression Imaging

    4.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Impression Imaging - Waiting area

    Impression Imaging

    3.4(33 reviews)
    4.0 mi

    I cannot recommend this facility more. The staff, George & Alessandra are professional and kind…read more The moment I walked in I was offered water, snacks and friendly conversation with the staff and fellow patients who were also raving about their excellent experience. I had a CT Scan scheduled for 11.30 a.m. this Sunday morning. I was seen, scan done and back in my car by 11.40. They honor appointments, make you feel important and welcome and are efficient. George came out to get me for my knee scan and I told him it would take me a few minutes to get up. He immediately came over and offered to help, although I made it on my own. I told my Ortho surgeon this is the only place I want to go for scans. Thank you all for your great service, excellent care and weekend hours as I work full time. I cannot say enough about them. BTW, for those of us with knee replacements.....you can park right at their front door!

    We got to the appointment 1hour 45 minutes early. Signed in and notices everyone getting a clip…read moreboard but not us. I asked and was told we are missing the diag code. But we got it. Then I was given the clip board and made to wait another 45 minutes. I asked his appointment going to be on time. Then the girl says we weren't given the referral but we are working on it. Calling. Come to find out they get their own referrals. Bad service. No compassion. Idoits​​

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    Impression Imaging - Beautiful, clean and relaxing waiting area for our patients.

    Beautiful, clean and relaxing waiting area for our patients.

    Impression Imaging
    Impression Imaging - Very clean waiting area

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    Very clean waiting area

    RAYUS Radiology

    RAYUS Radiology

    1.9(106 reviews)
    5.3 mi

    This location is great. I had a 10:10 appointment and they asked me to be here 30 minutes before…read more There were 4 people working registration so it went smoothly. I was checked in 5 minutes later and called for my appointment 10 minutes before the scheduled appointment. I was in and out with a copy of the scans by 10:15. Now here's my issue. ALWAYS read the doctors imaging prescription before going. After I was brought into a private room the technician said he was going to get the IV for the contrast. I told him the order clearly stated With Out contrast. He did check the order again and verified I was correct. Thankfully I was aware and knew the difference because that could have been a major mistake.

    Trying to schedule an appointment with Rayus Radiology felt less like healthcare and more like…read moreattempting to get concert tickets during a Ticketmaster presale. This review is a rollercoaster, so buckle up. The saga began after my doctor sent over a prescription. Rayus reached out by text and phone, which initially felt efficient and promising. Then came the automated phone system. Somewhere between the prompts, hold music, and waiting to speak to a human being, nearly an hour of my life disappeared into the void. Over 40 minutes of that was spent on hold. An hour. To make one appointment. I put the appointment on my calendar, but forgot the exact time, so I called a few days later to confirm it. That's when I was informed I had no appointment at all. I'm sorry... what exactly were we doing together for an hour the first time? So after another 45-minute adventure through the hold queue, Appointment Part Two was successfully created. Or so I thought. Two days before the appointment, billing calls me to explain they were beginning the insurance pre-approval process and probably wouldn't hear back from my insurance company in time. They then asked if I wanted to pay out of pocket and "hope" insurance reimbursed me later. Hope? For radiology pricing? Absolutely not. They told me I'd need to contact the appointment department to reschedule. I politely explained that I'd rather wrestle an alligator in a Publix parking lot than spend another hour on hold. They assured me they would handle the rescheduling themselves. Spoiler alert: they did not. Instead, I started getting automated calls and texts reminding me to reschedule. So back into the scheduling abyss I went. This time the hold was only about 30 minutes, which by then felt like express service. At this point, I was mentally hovering between zero stars and throwing my phone into traffic. But then... plot twist. The actual in-office experience was excellent. I arrived at 11:20 because their texts told me I had an 11:45 appointment and should arrive 30 minutes early. Turns out the actual appointment was 12:15, and 11:45 was apparently the "show up early" time. Confusing? Absolutely. But the front desk staff handled it with kindness and professionalism instead of attitude, which honestly caught me off guard after the scheduling nightmare. Not only were they nice about it, they managed to get me in early anyway. The tech was professional, efficient, and treated me with dignity throughout the visit. The facility itself was clean, comfortable, and well run. If I were rating only the people inside the building, this would easily be five stars. But unfortunately, the process of actually getting and keeping an appointment was so frustrating and unnecessarily difficult that I can't justify averaging this out to three stars. The staff deserves praise. The scheduling system deserves a documentary investigation. Two stars.

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    RAYUS Radiology
    RAYUS Radiology
    RAYUS Radiology - Inside lobby of Rayus. Very clean, spacious and friendly associates.

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    Inside lobby of Rayus. Very clean, spacious and friendly associates.

    Impression Imaging - diagnosticimaging - Updated September 2026

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