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    CMI Margate

    2.0 (1 review)
    Open 8:00 am - 7:00 pm

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    1 year ago

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    Impression Imaging - Waiting area

    Impression Imaging

    3.4(33 reviews)
    4.6 mi

    I cannot recommend this facility more. The staff, George & Alessandra are professional and kind…read more The moment I walked in I was offered water, snacks and friendly conversation with the staff and fellow patients who were also raving about their excellent experience. I had a CT Scan scheduled for 11.30 a.m. this Sunday morning. I was seen, scan done and back in my car by 11.40. They honor appointments, make you feel important and welcome and are efficient. George came out to get me for my knee scan and I told him it would take me a few minutes to get up. He immediately came over and offered to help, although I made it on my own. I told my Ortho surgeon this is the only place I want to go for scans. Thank you all for your great service, excellent care and weekend hours as I work full time. I cannot say enough about them. BTW, for those of us with knee replacements.....you can park right at their front door!

    We got to the appointment 1hour 45 minutes early. Signed in and notices everyone getting a clip…read moreboard but not us. I asked and was told we are missing the diag code. But we got it. Then I was given the clip board and made to wait another 45 minutes. I asked his appointment going to be on time. Then the girl says we weren't given the referral but we are working on it. Calling. Come to find out they get their own referrals. Bad service. No compassion. Idoits​​

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    Impression Imaging - Beautiful, clean and relaxing waiting area for our patients.

    Beautiful, clean and relaxing waiting area for our patients.

    Impression Imaging
    Impression Imaging - Very clean waiting area

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    Very clean waiting area

    Northwest Broward Orthopedic Associates

    Northwest Broward Orthopedic Associates

    3.6(19 reviews)
    0.2 mi

    I rolled my ankle while moving some empty boxes. And after getting some x-rays at the urgent care,…read morethe doctors there recommended me to come here for a more closer look. I was able to get all my x-rays on a flash drive. I gave it to the doctor for his examination. The staff and the doctor here are very nice. Checking in was very simple. Everything is done through kiosk in order to avoid more personal contact. And I didn't have to wait for long before I get to see the doctor. Fortunately, the doctor said it's not too serious. I did not have a fracture and luckily it was just sprained. The doctor told me to keep my leg elevated, stay off my feet and take plenty of rest. The good news is that my ankle is getting a lot better, so I don't have to go back for another visit. But if I have to, I know the doctor and the staff here will take good care of me.

    I called in a week ago and spoke with Sonya, a familiar sounding voice from a past visit 3 years…read moreago for my ankle. I had told her I had hurt my arm and it felt like the surgery I had from a past associated Dr., Dr. Kelly, had re torn itself. I told her I was in a lot of pain. She told me to get a referral from my primary. So I did and had an appointment today @9:30am. I arrived @9:20am, did the self check in Kiosk inputting an 8 as my pain level, sat down, and was called by Lorita. The first thing she asked was where is your pain. I said in my arm and before I could say shoulder, she said to me was I might want to check my insurance, because your doctor put shoulder pain on the referral. I tried to explain to her there was pain in both areas and she actually said the insurance won't cover it. I asked why can't I see the dr because it didn't make sense (I'm one to do every step correctly) but her attitude was aggressive. Nicholas came over and explained that the bicep and shoulder connects so there can be pain in the shoulder from a bicep tear. Lorita did not like the fact Nicholas corrected her. I saw it all over her face as she kept turning back to another office associate. I mean I'm a customer and returning client, why was I treated this way. I became upset because Lorita then back tracked and said she didn't say what she said about the arm. I asked to speak with Sonya and she said she was on the phone. 15 minutes later Sonya hands me a packet to fill out. She said I haven't been there in 10 years, when in actually I was there less than 3 years ago for an ankle injury but she didn't want to hear it because I was trying to explain to her how rude the front desk Lorita was. It took me about 15 minutes to fill out the paperwork. I stood at the window, I knocked politely, hoping that the situation was over. I stood there and heard talking. Then two gentlemen came to the window and said they were going to refer me to another orthopedic dr. One was Nicholas, who was amazing during this whole situation, and Alex, who I would say tried his best to handle a situation which was a he said /she said and he has to work with Lorita. I knew to not to argue at this point, so I just asked for there names because Lorita was no where to be found. I'm confused why when I was confronted with misinformation from Lorita, I chose to question it, and rather than properly explain it, she got more aggressive and said that she never said the previous misinformation. I believe now a days it's called gaslighting. Her communication made me feel extremely uncomfortable while I'm already at a 8 pain level as I inputted in the digital check in. Now I have to find a new orthopedic, on my plan, that takes my insurance, get another referral from my primary,and then make another appointment with a different orthopedic. If I have a potential bicep tendon tear or tear of my shoulder, time is of the essence. Needless to say I will never go back to this office. I believe the Dr. is only as good as his staff because he chose them. If he doesn't handle his office detail, how would he handle a patients details.

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    Northwest Broward Orthopedic Associates
    Northwest Broward Orthopedic Associates - One site Physical Therapy

    One site Physical Therapy

    Northwest Broward Orthopedic Associates - Physical Therapy

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    Physical Therapy

    CMI Margate - diagnosticimaging - Updated September 2026

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