Under New Ownership! Dont let the past reviews turn you around!…read more I came in with a very last-minute engraving request for my boyfriend's going-away paddle gift, and he absolutely came through for me. He didn't have to take it on, but he fit me in and got it done within an hour, which completely blew me away. The customer service was amazing -- kind, understanding, and you could tell he genuinely cared about helping me make the gift special. The engraving itself came out awesome! So grateful for the help. I'll definitely be coming back here for any future engravings highly recommend supporting this shop and the new owner!

Terrible experience, take your business elsewhere…read more I arrived during business hours with the item to engrave and clear instructions. Discussed the project, agreed, and shook hands on a price ($60) to engrave the item. When I got home, I received a voice message stating owner forgot to include a $15 "set up fee". This was a red flag. I grew up that if you shake hands on an agreement, you honor it. This business owner was not raised that way. As I had already dropped off the item, I let it go. Two days later I received a call asking if I wanted metal plates mounted on the glass piece I requested engraved. I declined, and it seemed weird he would ask me that as we already outlined what I asked for. Received a call the following week the piece was ready for pickup. Upon inspection I immediately saw each engraving was visibly off center, anyone would notice this. I pointed it out to him and his response was "I will have to ask my employee about this, I did not even review it before you arrived" That is flat out lying or incompetence. I told him it was too late now as there was nothing that could be done to fix it (as it was engraved in glass, and the recipient declined the metal plate option). He said "let me get you a deal on this". He offered me a deal on his poor service, on a piece I brought in, that he ruined. I firmly refused, because at that moment I knew I was going to leave this review and I wanted nothing on my conscience. He asked me who the item was for and if they were a perfectionist?" The fact that a person who specializes in engraving, his SOLE JOB, asked me about whether or not the item recipient was a perfectionist after he provided visibly sub-par work is astonishing. It is clear to me now the metal plate option was a cover up for his blatantly obvious mistakes and that is not acceptable. He did not own up to the mistakes and should be embarrassed and ashamed as a business owner. After reading other reviews, it appears this is standard operating procedure for this individual. Save yourself the disappointment, frustration, and lies. Mistakes can be forgiven. Dishonesty, bad business practices, and poor ethics cannot.

Diane did an amazing job on my grandson's christening gift. It was a Noah's ark pewter bank with a…read moreslanted roof. I wanted his name & birthdate on one side & christening date on the other. Every place I called (jewelry stores, trophy engravers, etc.) was unable to do the work. Diane was able to hand engrave the bank. She has a large amount of antique & varied engraving equipment. You can tell she is skilled & passionate about her craft.

Diana is amazing! Was able to book her at last minute for two offsite engraving events. She is a…read morevery talented artist who takes a ton of pride in her work so you can will be happy with her engraving work! She is extremely reliable, easy to get in touch of and very talented. She worked very well with my sales team and made my customers super happy! One event was very high volume but Diana killed it! Very cool, and calm. Definitely will hire her again for any engraving event in the future!

Rick was extremely helpful and accommodating to our business needs and models. He constantly gave…read moresuggestions on how we can improve our designs and didn't mind spending hours of his time and patient with us until we finalized a perfect design. Extremely easy to work with and is quick to respond to inquiries and requests. His customer service and expertise was outstanding. He offers one of the lowest rates around the Chicago land area and is really friendly. We were happy with our final products and it was worth every penny. We will definitely be using his services again. Highly recommended!

We contacted Rick about doing some banners for our swim team and he was amazing! Since our team…read morecan't have the normal celebrations we usually give them, we wanted to do something special for them. With a large team, we were also limited in our budget. He was able to work with what we had and created awesome individual banners of each boy. They will be so surprised when they get them later this week. And they're great quality, so they will last them for years to come!

I honestly wish I can give more than 5 stars. In short, my now fiancé and I are extremely lucky…read morethat we were referred by a friend and met an incredible jeweler like Jon. He is absolutely talented, trustworthy, honest, and super passionate about his field of knowledge and work. We walked in not knowing so much about the whole engagement ring selection process, but he made us feel very comfortable upon arrival and kindly gave us the much needed informative session before we started looking at any specific pieces and discuss wants & needs. Jon was able to give us a step-by-step guide through the whole process. He did not ever push us to make any decisions (you can't find this with other jewelers) and gave us plenty of time to think through and genuinely wanted us to make the decisions that was best for us. He kept in good communication through everything and never missed a single detail. He was able to always answer my questions and reassure my worries and made sure we were comfortable and confident in our final choice of diamond and setting. We truly thank him for all the effort and work that he has helped us in creating our memorable piece and valuable experiences. We cannot be more happy for the outcome and are absolutely in LOVE with everything that we worked on with Jon thus far! (Plenty more in future including our wedding bands) I would (and have) HIGHLY HIGHLY RECOMMEND! *picture doesn't ever do it justice, but it it looks this great in picture, Enough said :) *

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

The best gold smith I know I wood not d Go to any body els I…read morewood recommend this shop to everyone I know

From the owner: Design Studio Jewelry can design any jewelry item to your precise specifications. What is even more…read moreexciting is that you can participate throughout the entire process, from concept design to finished one-of-a-kind custom jewelry. You become an active part of the creative process

Christy is absolutely incredible! She gold-foiled initials onto wallets for my groomsmen and the…read morework turned out perfect. Exactly what I was looking for! She delivered under a very tight deadline and even went out of her way to meet me to make things easier. On top of her amazing craftsmanship, she could not be sweeter! Truly one of the nicest people I've ever met. I can't recommend her highly enough!

I was referred to Christy by my Wedding Planner: Urban Allure Events. In short - SHE IS AMAZING!…read moreHer final product, pricing and customer service are all WONDERFUL! Christy provided a seating chart mirror for us, as well as a "Hello Gorgeous" mirror for selfies. She answered questions via email quickly. Everything at our event was on time and high quality. We were thrilled! Hire her now with confidence and move to the next item on your wedding planning list. Wishing you much success and love in your happily ever after!