Jim has been absolutely one of the best, most reliable businessmen I have worked with. He has been…read moremaking the medals for Pairing up to Beat Lung Cancer since the inaugural event in 2017. Thank you, Jim! You are a great representative of the "family owned business". I will continue to work with you as long as you are willing! Juli Aistars, APRN

We use them at school for some extracurricular competitions and they've been helpful and reliable…read moreoverall and for many years. This last tournament we received incorrect numbers/broken and re-glued trophies. We will continue to try them, however!

I've used them to plaques for work and needed something personally for a classmate that passed away…read moresuddenly. They made the plaque and had it ready in time for us to present to the family at the funeral. They did a great job and we were very pleased.

Our family has used them for a number of projects. They're always quick, professional, and…read morecompetitively priced. They also helped us figure out better solutions for what we're trying to do. Carolyn, in particular, was really knowledgeable and helpful.

Zip specialities was a wonderful company to work with. They did some Special Olympics work for us…read moreand I couldn't be happier with the product. I would highly recommend!

From the owner: ZIP Specialties Your Recognition and Promotions Partner With…read moreover 35 years of experience we can fulfill all of your needs in recognizing employees, customers and advertising your business. Bob and Karen Haskin started ZIP Trophy in 1974 in Morton Grove, Illinois as a trophy and engraving store. Soon after customers started asking about promotional items which they began supplying and we became ZIP Specialties, Inc. Moving to a larger facility in 1987 in Wheeling, ZIP was able to grow with technology for imprinting and engraving. ZIP now has state of the art color imprinting in house as well as laser engraving/marking and computer engraving machines. ZIP has continued to grow with a showroom and sales office in Crystal Lake to serve the northwest suburbs opened in 2010. ZIP Specialties, Inc. Your Recognition and Promotions Partner

Excellent experience with their engraving service! Friendly and very pleasant. We will use their…read moreservices again.

Wonderful, family-run business! Quick turnaround just as promised, and the final product exceeded…read moremy expectations. They mounted a gold plate on the back of a medal for students, and it matched perfectly--a thoughtful detail I really appreciated, especially since I've seen mismatched finishes elsewhere. Great experience!

Diane did an amazing job on my grandson's christening gift. It was a Noah's ark pewter bank with a…read moreslanted roof. I wanted his name & birthdate on one side & christening date on the other. Every place I called (jewelry stores, trophy engravers, etc.) was unable to do the work. Diane was able to hand engrave the bank. She has a large amount of antique & varied engraving equipment. You can tell she is skilled & passionate about her craft.

Diana is amazing! Was able to book her at last minute for two offsite engraving events. She is a…read morevery talented artist who takes a ton of pride in her work so you can will be happy with her engraving work! She is extremely reliable, easy to get in touch of and very talented. She worked very well with my sales team and made my customers super happy! One event was very high volume but Diana killed it! Very cool, and calm. Definitely will hire her again for any engraving event in the future!

I have used this store for many events and every time they have been great. The service is great…read moreand the selections are wonderful. I can always find something I like in there, that is always in my budget. Thank you

The owners are very service oriented and helpful. Really appreciate their help and expertise in…read moremaking sure our award looked wonderful. Quick turnaround of proofs and great follow up. Reasonable prices too! Would definitely recommend!

If I could do negative stars... I would!…read more DO NOT DO BUSINESS HERE! I went in, they told me they were the #1 choice for letterman jackets. This is not the case! People avoid this guy like the plague because he's incredibly rude. They don't even have a way to do embroidering or sewing patches on the jackets! I found out the same day I bought them that they are not the choice provider anymore and returned the jackets less than 6 hours later. The poor kid who just started there took the jackets back and then I got a call from the owner... He was unnecessarily aggressive right off the bat, and said he would call the school then call me back. He never did. We followed up, still no return call. I finally catch the guy at the store and he's again, super aggressive right away. I proposed we use the money I spent on the track team so at least it's put to good use... he said NO! I told him I would be posting about this experience and he said "Go right ahead, makes no difference to me!" So as it stands he has my money and the jackets... DO NOT BUY FROM THIS GUY! UPDATE - I got the jackets, owner is still a jerk, will never use them again!

I was looking to purchase a letterman's jacket and was told via an online group that they thought…read moreBrogan's sold them. I went into the store and they told me they sold the official WTHS jackets but they only had 3 left. My child and her friends were all seeking them so I bought all 3 of them for $716. When I got home I learned from the kids that this was NOT the WTHS jacket. I brought all 3 of them back to the store (unworn/still in plastic) the next morning. I had the jackets for approximately 10 hours. When I tried to return them, they told me all sales are final. I left the jackets there and asked the owner to give me a call. I called the school and they confirmed they don't use Brogan's anymore and they use Jostens now. I relayed that information to the owner who stood firm on his no return policy. I pleaded with him stating that I understood the policy but the items were misrepresented and I only purchased them because they confirmed at the time of purchase that they were the official letterman jacket and they were NOT. He still refused to return. I asked if I could use the $600 towards other merchandise in the store and he refused. He was rude the entire time and did not care that his staff gave me false information to persuade my purchase. At one point he said "I'm not returning them! These jackets are 20 years old!" Which is precisely my point - they're not the jacket that Warren uses anymore. Terrible customer service and experience with no ownership or solution offered. I have 3 letterman jackets I can't use and I am out $716. I even asked if I could use the money to buy the track team shirts and he refused. This is not a business who cares about our community or a positive customer experience.