Incredible customer service. 5 stars. Diana was so helpful,…read moreprofessional and friendly, she helped navigate a bad situation and actually turn it into a blessing! We have used this business for years and are always pleased with the products. They offer the best prices and care about the quality of work! Always happy when we receive our completed projects! Thank you again to Diana and the whole staff !

From the owner: We can help you conduct a successful fundraising campaign through donor engraved bricks or stones…read more This unique, proven fundraising method builds solid support and a lasting impression among donors, project participants, and organization members for years to come. Your organization can choose for a selection of font styles and logos for engraving. We also offer a variety of materials including granite, stone, brick, slate, marble, etc. Our staff will be happy to help you with a customized order form to get you started with your campaign.

I had my watch batteries replaced here for the first time ever! (I used to go to their Woodfield…read morelocation, but unfortunately, that location closed during or shortly after the COVID Pandemic.) Luckily, my new job is located just 15 minutes from this location and I was able come here during my late lunch hour and have them replace the batteries in my Rado Diastar Chronograph Watch and Philip Stein Chronograph Teslar Watch! What was great was that the Lifetime Batteries I bought for them from the Woodfield shop were still valid and so I was able to get them replaced for free without having to start over again! Very honorable business! I do plan on bringing my other watches in my 40-50-watch collection, even if I have to make the shlep up to Vernon Hills -- it is well worth it! This location is in a great mall, with a lot of great stores and restaurants all around it to tide me over while I wait for them to work on my watches. (For this visit, it only took 30 minutes for the awesome lady who helped me out, to replace the batteries.) Also: The Lifetime Battery deal they have is a great deal; glad I don't have to pay for a new battery every time it dies -- such a great value!

Yes! I bought 2 wrist watch bands from Amazon. I tried to take out the links myself- of course I…read moremessed it up. So I took it to dad fix jewelry repair shop They adjusted both of my watches with no trouble at all!

Diane did an amazing job on my grandson's christening gift. It was a Noah's ark pewter bank with a…read moreslanted roof. I wanted his name & birthdate on one side & christening date on the other. Every place I called (jewelry stores, trophy engravers, etc.) was unable to do the work. Diane was able to hand engrave the bank. She has a large amount of antique & varied engraving equipment. You can tell she is skilled & passionate about her craft.

Diana is amazing! Was able to book her at last minute for two offsite engraving events. She is a…read morevery talented artist who takes a ton of pride in her work so you can will be happy with her engraving work! She is extremely reliable, easy to get in touch of and very talented. She worked very well with my sales team and made my customers super happy! One event was very high volume but Diana killed it! Very cool, and calm. Definitely will hire her again for any engraving event in the future!

Rick was extremely helpful and accommodating to our business needs and models. He constantly gave…read moresuggestions on how we can improve our designs and didn't mind spending hours of his time and patient with us until we finalized a perfect design. Extremely easy to work with and is quick to respond to inquiries and requests. His customer service and expertise was outstanding. He offers one of the lowest rates around the Chicago land area and is really friendly. We were happy with our final products and it was worth every penny. We will definitely be using his services again. Highly recommended!

We contacted Rick about doing some banners for our swim team and he was amazing! Since our team…read morecan't have the normal celebrations we usually give them, we wanted to do something special for them. With a large team, we were also limited in our budget. He was able to work with what we had and created awesome individual banners of each boy. They will be so surprised when they get them later this week. And they're great quality, so they will last them for years to come!

I honestly wish I can give more than 5 stars. In short, my now fiancé and I are extremely lucky…read morethat we were referred by a friend and met an incredible jeweler like Jon. He is absolutely talented, trustworthy, honest, and super passionate about his field of knowledge and work. We walked in not knowing so much about the whole engagement ring selection process, but he made us feel very comfortable upon arrival and kindly gave us the much needed informative session before we started looking at any specific pieces and discuss wants & needs. Jon was able to give us a step-by-step guide through the whole process. He did not ever push us to make any decisions (you can't find this with other jewelers) and gave us plenty of time to think through and genuinely wanted us to make the decisions that was best for us. He kept in good communication through everything and never missed a single detail. He was able to always answer my questions and reassure my worries and made sure we were comfortable and confident in our final choice of diamond and setting. We truly thank him for all the effort and work that he has helped us in creating our memorable piece and valuable experiences. We cannot be more happy for the outcome and are absolutely in LOVE with everything that we worked on with Jon thus far! (Plenty more in future including our wedding bands) I would (and have) HIGHLY HIGHLY RECOMMEND! *picture doesn't ever do it justice, but it it looks this great in picture, Enough said :) *

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

I love crystals and this shop had a very nice selection, at all price points. I also liked that…read morethey were pretty laid back, just letting me walk around the store, gawking at all the pretty stones. There's also a back room, with even more merch, mostly smaller sized crystals, and I really could have spent at least an hour here. There were gorgeous rutilated quartz, which I had never seen in person before. They do say that the crystals choose you, and this one locked onto me. Another name for the stone is cupids dart, which I love, because it looks like copper needles or darts are moving through out the crystal. This is a fun store to browse, learn more about unique stones.

Found out about this place through TikTok. They just opened not that long ago. A cute little place…read morelocated in downtown libertyville. I been getting into crystals lately and this place made me love it even more. Everything is very reasonable priced. Will be going back there soon!

The best gold smith I know I wood not d Go to any body els I…read morewood recommend this shop to everyone I know

From the owner: Design Studio Jewelry can design any jewelry item to your precise specifications. What is even more…read moreexciting is that you can participate throughout the entire process, from concept design to finished one-of-a-kind custom jewelry. You become an active part of the creative process

What an amazing jeweler! I needed my mom's engagement ring resized so I could wear it again. I was…read moreworried that the band was too thin from over 50 years of wear and tear. They assured me it would be good as new! They were right! I am over the moon with how beautiful it turned out! Thank you for taking such good care of my most precious sentimental piece I own!!

Some time ago we brought our $10,000 + Piaget watch to Timothy Grant Jewelry in Lake Zurich, IL for…read morea simple battery replacement. Although we did not know it at the time, the person who helped us broke two of the four screws that hold the back of the watch on. The person then handed us a small plastic bag containing the parts that used to be the watch. She said we would have to send the watch somewhere to be fixed. We then wrote a review of the incident on Yelp. A representative of Timothy Grant Jewelry called and asked us to bring back the bag of watch parts for repair. We came back with the bag and Timothy Grant Jewelry "repaired" the watch and asked us to take down the Yelp review, which we did. We paid for the new battery and left the establishment. This month the watch needed a new battery. We took the watch to a reputable jeweler. When he opened the watch to replace the battery, he told us that 2 of the 4 screws that hold the back to the watch are broken and the heads of the screws were glued in to present the appearance that the watch is whole. We then attempted to communicate with Timothy Grant Jewelry to resolve our issue. There has to date been no response from Timothy Grant Jewelry. We have had three negative experiences, first he broke the screws that held our watch together and handed us a bag of parts that used to be our watch, second he claimed he fixed the watch but fooled us with a fake repair by gluing the heads of screws to the watch, third he would to respond to us in any way to resolve the issue.