Greg was fast and very reasonably priced. The electric piano came back like it was new. Strange…read morehours for retail. (No early mornings here) but it's mostly service orientated any ways. great value Highly recommend.

Greg is a great friend of my (late) father. Before my dad passed, he would tell me stories of a…read moreguitar he had recently purchased. Greg took great care of that guitar until I could pick it up, which really means a lot to my sister and me. He even wrote down all the information he knew about the guitar and spent time reminiscing about playing in different bands over the years with my dad. Thank you so much!

I stopped in Friday morning 3/7/25. A lens had popped out of my frames. I expected to leave them…read moreand having to come back. The associate said to give her a couple minutes. She came back a couple minutes later and said I was all set! I asked how much, she said no charge. She wouldn't even let me give her a tip! Amazing customer service and I highly recommend them! Thank you!

I love coming here. I have been coming here for 4 years and always had great experiences. Do not…read moreforget your health insurance cards and Photo id. very important to have otherwise they wont be able to service you. Thoren has an amazing selection of eyewear. I love supporting a local small business. Plus they accept masshealth! -Niki

Had my yearly exam with Dr. Kelly Pouliot. Can't say enough positive, very friendly and super…read morecompetent putting me at ease and answering all my questions and concerns. And if you need an MD you are in good hands with Dr. Velaquez, I have seen him many times as well. Great eyeglasses and service as well, I have bought many pair here over the years. The reception staff are fantastic as well always wonderful experience being helped by Joelle.

Experienced an eye injury over the Labor Day weekend and desperately needed an emergency…read moreophthalmology follow up from the ER. I called and got an appt within an hour(I'm a new patient and won't go anywhere else EVER for my eye care). From check in to check out, this was one of the best medical practice experiences I've ever had. Professional, efficient, informative and compassionate even when they're busy! They all took the time to alleviate my fear. Dr. Velasquez and his Medical Assistant took their time with each test and listened to my concerns. I would recommend this practice to everyone who cares about excellent eye care!!

I hate buying new glasses. Too many years of feeling like I was being taken to the bloody cleaners…read morein Connecticut, Mexico, St. Louis MO, Chicago....many years/many prescriptions as I aged. Oye. So I enlisted my kind husband to be my secondary mirror to go buy a pair of NEW (egad, the last time I got new glasses in MA I had to return them for a refund...they were a mess making me a mess too). And saw Jeffrey. His kindness, his questions asking me about issues no one--no doctor, no optician had ever asked about. YIKES. BEST optician in 7 countries I've lived in. Though to be fair, I was younger and without glasses often in some of those countries. So thanks Jeffrey. I trust you so much that I'm writing this waiting for my new glasses knowing you'll be there for me and others.

Well...Jeff has lost 200 dollars from me at minimum…read more.. Jeff--I believe that's the name of the business owner and I were talking about our cats and then he suddenly paused...before saying something extremely racist. To be clear, I am white. I believe the hesitation was to consider if it was "safe" to make the joke that he did. The shop is not a large space and I did not want to lose my temper and escalate anything, so I pretended to laugh and told him I needed my relatives' approval before buying anything. Well. I have a lot of racist relatives. They would defend this man. I won't. I will not give him money, theirs, mine, or anyone else's. It's sad to hear a local business owner and operator, otherwise welcoming, kind and polite, talk like that because it undoes his kindness--he's only willing to show it to people who look like he does. It's disturbing because this is not the screaming, overt racism of domestic terrorists and our government of 2026. it's insidious. It's literally in our mom and pop next door local businesses. I'm not going to repeat what he said. Doubtless, he has many excuses for it. I would, sadly, for the sake of his cats, who sound delightful, warn my friends of every color not to give this man an income. There was and is no excuse on this planet for what he said. Please consider that if you shop here, you are supporting his racism.

Dr. Moriates is terrific. All of the staff I have met over the years have been great. My wife and…read moreI have been patients for over thirty years. I remain a patient even though I now live two hours away.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

If you value your eyeball health, this is the place for you. I've been wearing glasses for 57 of…read moremy 60 years and I don't remember ever having such a comprehensive and thorough evaluation. This may not be for everybody. If all you want is to update your prescription, you could go to Costco and have a tech run a few tests in 15 minutes. My initial visit at Northampton Vision Specialists took over two hours - it was the real deal. (They even checked my color vision!) Do NOT confuse this business with Eye Physicians of Northampton, where I used to go, until they forgot what customer service was. Northampton Vision Specialists is an established business, with real eye doctors and skilled and friendly personnel. It is also situated in a converted old house, which really adds some charm you don't often seen at a medical facility. Take care of your eyeballs - at Northampton Vision Specialists.

outstanding service and treartment in every way possible. the best eye and vision care i have ever…read morehad.

Excellent ! Very knowledgeable staff great prices Always on…read moretime with products! No waiting!

I had great service for all the glasses I purchased. Great folks and very helpful in selecting…read moreframes., even so far as recommending ones less expensive than those I picked out. Gives special attention to veterans.

I have worked with San-Man Graphics for many projects over the years. They always deliver high…read morequality products, fantastic customer service, and are truly a pleasure to work with. I would highly recommend them for all of your screen-printing, graphic design, and embroidery needs.