I normally don't leave negative reviews, but I believe it's important to share my experience so…read moreother business owners can make informed decisions. When I first spoke with the owner at Amherst Copy about designing menus for my restaurant, I was told the work would take about 6 hours and be completed within one week, starting around 12/31/2025. Unfortunately, the project was delayed for nearly two months and was not completed until 2/26/2026. During that time, I had to visit the shop many times to review and correct mistakes in the design. Several times they printed sample versions of the menu, and we carefully checked them and marked all the corrections that needed to be fixed. We returned those samples with detailed notes. However, many of the important corrections were not applied, which forced us to repeat the same process multiple times. What was most frustrating was that the time spent correcting these repeated mistakes appeared to be charged to us as hourly design work. In the end, we were billed $1,486, which was extremely surprising considering the delays and the number of errors we had to correct ourselves. Because of these issues, our restaurant opening was delayed while customers kept asking when we would open. We also spent over $500 printing take-out menus and banners, which we ultimately had to throw away because the design could not be used. We eventually had to hire another designer and start the entire menu project again from the beginning. Instead of resolving the situation, the company filed a court case against us, which added even more stress for a small business owner. Based on my experience, I cannot recommend this service. I encourage other business owners to clearly confirm timelines, revisions, and billing practices before starting a project.

I hired this printing company to print my restaurant menus. We provided all the necessary files and…read morespecifications, but the printed menus we received were incorrect. This caused significant delays in opening my restaurant by about two months. Additionally, we had already paid for the printed menus, which now must be discarded, resulting in over $500 in losses. We are currently redoing the menus with a new designer, and the company still has the original printed menus. I am sharing this experience to help others avoid similar problems, and to advise anyone using their services to carefully check samples before approving the final print.

Excellent service & fast turnaround! We purchased feather flags & an…read more A-frame sign. Highly recommend Trailhead Printing!

From the owner: At Trailhead Printing, we pride ourselves on being Simsbury's go-to destination for professional,…read morereliable, and creative printing solutions. From business cards to booklets, posters, banners, and more, we offer a wide range of services tailored to meet your personal or business needs. What sets us apart is our personalized customer service, attention to detail, and fast turnaround times—all while maintaining top-tier quality. As a locally-owned business, we’re deeply invested in our community and love collaborating with our customers to bring their visions to life. Whether it’s a simple copy job or a complex design project, we ensure that every order is treated with care and precision. Choose Trailhead Printing for exceptional results, competitive pricing, and a commitment to helping you make a lasting impression. Your project isn’t just another job to us—it’s an opportunity to exceed your expectations.