The business and presentation seem very good however I have a problem with the business practices…read more I paid for a massage, but the person wanted a tip of front even before the service. We agreed on a price, but then tried to raise the price afterwards. This will be a place that I will not visit again.

My brother loves this spot. Said knees on your back feel great. The staff are very friendly and the…read morerooms are clean.

See megan dombroski for your hotstone massage, she is the absolute best! Will hands down be back…read moreand recommend to everyone!

I have been visiting this business since 2021. The new location on State Street is conveniently…read morelocated and offers plenty of off-street parking. There is street an eclectic mix of shops, restaurants and businesses in the area. I would highly recommend Greensboro Massage and Bodywork to anyone seeking a great massage! When you walk inside, you are greeted with an oasis of calmness and relaxation. The facilities (restroom, massage rooms, lobby) are clean and well maintained. The waiting area offers beautiful plants, books, soft music and comfortable chairs. This allows me to be mindful and centered prior to my treatment. This business offers a safe space in a quiet and inviting environment. I have always experienced a peaceful, welcoming atmosphere during my visits over the years. Bethany (massage therapist) is kind and professional and makes me feel valued as a client. Bethany goes above and beyond to make me feel comfortable. She is always accommodating by adjusting the massage table temperature, providing water upon arrival, raising the headrest on the massage table. The massage rooms have soft lighting, temperature control and soft music. I enjoy having a glass a water in the massage room for after my treatment. Bethany does a great job of customizing your treatment to accommodate your preferences. The website is user friendly and offers a variety of massage services/options that are fairly priced. The scalp massage, dry brushing, hot stones and deep tissue treatments are heavenly! Keep up the good work!

In town visiting friends and had an excellent experience with Rachel. She listened to the problems…read moreI was having and did a great job making my back, neck and head feel so much better. I'll definitely be back to see her when I'm in town.

I went to a 60 min hot stone massage with Danielle today and it was amazing! Such a sweet lady and…read moregreat masseuse!! She got all of the knots out of my neck and back and I feel am feeling so relaxed now. Highly recommended this place if you need to unwind!

My bestie and I decided we needed a spa day (especially facials) and we were on the hunt for some…read moreplace local. It's been years since I had been to Balance Day Spa, but I remembered they offered discounted seasonal special facials on weekdays. They still do! In addition to the facial, I booked a pedicure while my friend got a massage. The other thing I learned from a friend about Balance Day Spa is they now have a sauna/steam room that you can go enjoy for an hour before or after your appointments. I highly recommend taking advantage of these amenities if you have appointments. It really kicked up the value and relaxation. This area was deluxe. You are given a locker to put your belongings as well as a robe and slippers. They have bathrooms and changing areas. The steam room and saunas could benefit from operation instructions, but once we figured it out - boy it felt great. There is also an additional private sitting room with comfy recliners and a faux fireplace. Really gets you in the right head space before appointments. I started with my Classic Pedicure. My technician was nice but pretty quiet. After soaking in the basin, my nail's were trimmed and shaped, followed by cuticle care and callus removal. Followed by a solid foot and leg massage. She wrapped my feet in warm towels which felt great. Then she carefully added the purple polish I selected. It was a really pretty color. They had lots of color options - regular and shellac. Their nail room was on the smaller side, but could accommodate two people at once. You are seated in the traditional upright massage chair you get at most nail salons. But the room is at the front of the building so it gets a lot for street noise. The bright fluorescent lights are on full blast. There are these big front windows and they have no curtains. You feel a bit exposed (especially if you are in your robe) to be honest. Sadly, the relaxing and calming ambiance is currently very lost in this space. I only had a few minutes under the toe dryer before I was called for my facial. I would have preferred to do toes second so I didn't have to worry about potentially smudging them, but that wasn't how it was scheduled. Just had to leave my feet outside of the sheets and keep the toe separators in. The facial room was much more inviting. Nice blue tones and dim lighting. As part of my seasonal facial, I got to pick between two scrub scents. I went for the Harvest Apple variety that smelled amazing. We started with a consultation followed by the usual cleansing, steam, exfoliation, extractions, mask, serums, and moisturizer. The facial was overall very relaxing and my skin felt so much better afterward. The extractions were a bit painful compared to what I am used to. I was legit tearing up. I think she noticed this but didn't say anything and just cut this part short. The esthetician also did a little lip balm type treatment. A nice extra I don't think I've ever had during a facial. But hey lips need love too so I'm down. After she gently recommended a product to help with my dry skin. Checkout was a bit of a mess. My appointments got merged with my friends (as she booked for us both) and the receptionist struggled to separate. Seems they use an outside service for scheduling and it caused some problems. The system wouldn't allow us to pay for both of ours services on one transaction. So had to do multiple. This made checkout take longer than it should and was frustrating. Quick jolt back to reality, when I wanted to stay in my spa la la land! All in all a lot of positives here if you want a some treatments, but a few opportunities for improvement as well.

In the new year, my bestie and I are on a quest to find the next best place to get facials in…read moreGreensboro. We used to go all the way to Advance to be pampered by the best in the biz, but since her retirement, we've been looking for something a little closer to home. That's where Balance Day Spa hit the scene. They were particularly enticing due to their late hours during the week. After perusing their website, I called to schedule two services for my bestie and me as a belated birthday celebration. A pedicure and a facial for her, and a facial and a massage for me! My bestie and I arrived about 40 minutes prior to the scheduled start of our services. Upon arrival, we were given a tour of the amenities, and we were eager to begin enjoying them. Balance Day Spa really brings it when it comes to providing everything you could need. They have lockers for your personal belongings, robes, and sandals in case you didn't bring your own. I appreciated that they use regular keys for their lockers rather than combination locks, which stresses me out. After we changed into our robes, we hit the steam room first. There were no formal instructions on how to use either the steam room or the sauna, but we eventually figured it out. We enjoyed about 15 minutes in both the steam room and the sauna. Then we drank some water and ate some mixed nuts as we waited to be called back for our services. They also offered complimentary coffee and tea. My first service was a facial with Jessica. Before we started, she asked questions about my typical skin-care routine and when I last had a facial. She also asked if I was okay with her performing extractions if needed, and I said yes. Before she started, I had to choose between a harvest apple or an amber scent for my service. I opted for the amber option. The facial was very relaxing with all the typical components of cleansing, exfoliating, applying a face mask, massaging, moisturizing, and applying a lip moisturizer at the end. The extraction process was particularly painful to the point of bringing me to tears. I think a mid-extraction check-in would have been nice, so I could have asked for a brief respite as she wiped away my tears. Alas, beauty is pain, as they say. At the end of the service, she recommended a product she thought could help reduce the redness on my face. She let me take a picture of it, and I appreciated that she wasn't particularly pushy about it. I began my massage service with Stephanie by completing an intake form to disclose any concerns and talk through any problem areas. Although I thought I had completed this in advance, it was only an intake form for the Esthetic service. Looking back at the ample texts I received before arriving, I only received one text with a link to complete an intake form, which could be why this was missed. I wanted a relaxing massage, and Stephanie utilized low to medium pressure to meet my expectations. A massage never feels long enough, but that's how I know it was a good massage. At the time of booking, I didn't realize that Balance Day Spa utilizes a call center to handle its scheduling. This became abundantly clear when it came time for us to check out at the end of our visit. For whatever reason, the way the call center booked the services caused the woman checking us out to run our cards twice, once for each service. This felt clunky and is a valid reason to bring scheduling in-house if it causes this awkwardness to be the last impression you leave on a customer. All in all, I was satisfied with my experience at Balance Day Spa. It felt very corporate, and I hope that the next stop on our facial tour has a more personal touch.

I have had 3 fabulous massages with Dana. She has helped me tremendously with a partially frozen…read moreshoulder and with hip related pain prior to my replacement surgery. She gives me a full body deep tissue massage that makes my old, achy muscles very happy. I leave feeling relaxed as well as pain free. My sweet husband gifted several more massages with Dana to me for Valentines. He could not have given me a better gift. In addition to her excellent massage skills, she is so pleasant and kind. Also, many thanks to Ruth for the delicious bonbon! Sara Beth Russell

I had the best massage I experienced in years with Ruth today. She masterfully relieved all tension…read moreand tightness in my muscles. The massage room was comfortable, clean and relaxing. I've tried several other massage therapists in the area and am so glad I do not have to search any further. I'll definitely be returning to Touch of Serenity and recommending it to friends.

Ms.Ann is. Great! She always thinks about her clients well being. Massage was great and so is…read morethe advice to use at home. . I feel great.