This is a reputable company with employees that are empowered to be diligent, supportive, listeners and help in meeting objectives in the home health services. The employees are readily available to meet the needs of customers in every aspect of the business. The communication system is very good and there is customer-employee rapport and satisfaction. Their working environment is friendly and issues on customer relations are handled expeditiously. I highly recommend this company to everyone in view of my experiences because of the high professionalism and the pursuits of excellence in the home health business. read more

I worked for these scam artists for 4 months and they NEVER paid me my correct submitted hours on payday. It would take 2 or 3 times of emails to get the money I earned resulting in up to 3 eft for a single pay period. They start out paying your a high rate then restrict your hours, refuse overtime, and I have mandatory deductions required by Texas to be taken out of my paycheck, total of $300 a month. Instead, they took 300 from each eft paycheck that were at least 2 per period usually 3 and took the 300 from EACH paycheck. Resulting in a total of 1200 taken in 3 and 1/2 weeks. This money wasn't sent to the party for 2 months after I reported them, they promised to not take any more for two months and I was in a severe accident, hospitalized with spine fractures and within days while in hospital, I had already lost my job, and never paid my last owed paycheck, I am unable to work or lift more that 10lb and it has been 3 months without a single response from their company just to be sent the last paystubs to submit to insurance for disability. Their employee system has been down for the same amount of time and now they supposedly had a data breach? Maybe a scrub of data and records. They are committing Medicare fraud and withholding employee pay for a "bonus" I never received. I printed my paystubs prior to the crash and they sent me a summary of my pay and hours- it has been altered eft dates changed, pay for pay periods altered. And I am still owed the last month of money they took out that would be put on hold through the last 2 months after I was fired for being hospitalized in the accident. These little girls are never in the office, take much for 2 hours and since system has been down have not been going into the office at all. "Working from home" I was told because there was no point in working from the office since the system crashed. I cannot submit my paperwork to get any money from insurance or state STILL because I can't access my last paystubs and they won't send me the correct paperwork needed. Continued in photo read more

In-Home Attendant Services - Rest of my review - Home Health Care Near Me - Houston, Texas

To many payroll changes, rude payroll consultants, deceptive payroll practices. Data breach, and sensitive data compromised. Not sure what's going on over there in the last year but some of these things need to end. I dont need directions on how to submit or fill in or send in timesheets. I need payroll to know how to read a hard copy in ink and what a strike out and initial means..maybe they teach them know. read more

Terrible service. They withheld a paycheck because of a computer glitch, then lied about the reason, lied again about notification, and lied in an email about the situation. read more

Horrible horrible company. Getting my services started was horrible. "Training" which they said we needed before my attendant could start receiving pay, which consisted of filling out paperwork, took three weeks to schedule. There is absolutely nothing remotely professional about this company!! Voicemails have NEVER been returned. And believe me, I've left plenty. Their click in system does not work properly, so employees do not get paid on time, and sometimes not for the correct hours. If the employee calls, they tell them the client is not doing the time correctly. I've also sent lots of emails that are not returned. FIND SOMEONE ELSE!!! read more

I have not received a paycheck on time for the last 3 paychecks. This company has no professionalism and is terrible at treating their employees correctly. I've had to bust my butt to get each paycheck and to get the correct amount. I do not recommend working with them at ALL. I didn't start having issues with my paycheck until I started clocking in electronically. Everytime I call my consultant she is either busy or on the phone with someone or out of the office, and I rarely get a phone call back. There are better options out there- do not go with IHAS read more

If I could give these guys no stars I would. This is a horrible company, they will not PAY you. Please find someone else that will pay you. Just go somewhere else, they should be ashamed of how they are doing the POOR, stealing from the POOR. One day they all will have to pay through the "LORD". One thing about the "LORD", HE does not slumber nor does HE sleep. They all (what I mean those that work in that physical building and those sitting behind their desks at home) know what they are doing and we do too. In-Home Attendant is not to be TRUSTED. PLEASE, PLEASE LISTEN!! Find someone else. read more

I need the EIN for this company. I didnt receive a W-2 I went to the IRS and received a transcript but it only has the last 4 of the EIN 7808 no one would help me. I have a person doing my taxes and in order to efile I need that number if anyone can help send to gamnet0007@gmail.com since the company wont help me Kimberly C read more

Have been with this agency for about 5 yrs, was very good the first year, then they started going down hill especially since the old man Gene Whitten-Legé died,and his wife pat took over. It has gone down hill, have had problems with attendant's pay, calls returned, timely quarterly report, which the last one that I got states that that the state attendants pay rate is $13.75 and they say its wrong, so there is a question of irregularity in who's right. the first year my attendants got a Christmas Bonus from the excess, since they were been underpaid, since then I have had send many e-mails and everyone throws the ball and no one wants to catch, then the give it to the payroll clerk, and the poor girl has to defend the payroll manager. Sometimes one get minimal results, when we get a new clerk but its only while the payroll clerk learns all their tricks, then things change. Now that they forced us to go into their new system of the Vesta- Mobile or if we didn't use it we would have a to pay a service charge if we didn't use it. Since day one, that system has been incorrect or it will not register the right information and we have we have been having all kind of problems. It will state that attendant is thousands of feet away, when the attendant is in the kitchen or living room. They suggested to reinstall and download the Vesta- Mobile again or buy a tablet, which I did and it still did it shows that they are over 20 ft. away when the attendant is inside the house. I preferred the landline, because the attendant needed to be inside the house and there would not be ant discrepancy, but if we didn't go Vesta Mobile I would be charged a service charge. . We got another new payroll clerk and so far she is doing great, she has been there not even two months, the good ones don't last or they learn they company's methods and don't care so long as they get paid they stay ,but the really good ones don't stay long and move on to another job. God Bless them I could keep on writing, but I would never finish, sad that I the old man is gone that was keeping them in check. May Gene Rest in Peace. read more

This is by far the worst company ever. I have worked for this company just for a week and I decided quit. I have seen so much unprofessional things happen here. I don't know how they are still in business. The management here is HORRIBLE. Clients have not been paid in weeks to months. They don't return the clients phone calls or emails. They don't care about helping the clients. They speak very RUDE to the clients. I feel like they just hire any and everyone. read more

I would seriously give zero stars if possible. Please don't use this company if you sincerely expect communication on anything concerning your child's needs. They DO NOT answer the phone and they DO NOT answer emails. Since May 25th, I've been working with Karla and Sonia (Sunny, who's anything but Sunny) to get my daughters respite and pas bonus available. They do not answer the phone and rarely respond to emails. If I had a client that had been with the company over 10 years, I would definitely keep them informed daily. They know I'm upset, yet it does not seem to matter to them. Class program will be notified and I just got owners info to see if he cares. This company is being paid to seriously. NOT CARE read more

If i could give them zero stars i would... i have used the for about 6 years! Beyond frustrating! My case manager changes constantly without notice, employees don't get paid, etc! Most unprofessional company I've ever worked with! read more

Ms Yvette Ayala's services for our employee #13 and our son Danny Vu are very good. Excellent! From Family of Danny Vu read more

I have utilized their services for 5 years. Loved the new electronic timesheets. Never had any issues until the last 6 months. My daughters caregivers were not getting their payments on time. I had to be calling almost every pay period. They would tell me everything was okay then the checks would not be deposited. Very frustrated! read more

We used this company for several years not knowing there were any better options. I spent more time than I can calculate trying to track down paychecks that my attendants were owed and bonus money that was supposed to be paid out. When I sent emails, they were often not even acknowledged. I am a very patient person, too. In this case, I was patient to my detriment, because I allowed all of this to go on for way too long before finally switching over to a new, very professional agency, that I have been super impressed with. Please do your research before contracting with them. I will give it one star for the employees along the way who seemed to truly care, but they did not last long. The turnover rate is high. read more

Worst service as a payroll provider or a business period. You will not be allow to talk to any human being or shall I say present bodies in the office. Answering machine that will never get any return calls is to be expected. It's like a playground for a groups of girls to just be there to transfer call to voicemail. No accountability or responsibilities as a business for helping care provider get paid correctly. No authority, management, or supervision of any kind exist in this business. A business that is just waiting to be audited with mishandling of funds allocated for the care provider. One star is only given because this review required it. You can either listen to all these so called reviewers or employees with their 5 stars or you can just give this business a call to find out authenticity of what I am saying. I've never seen a business that wants to be in business but taking action to be out of business....... read more

This is the worst possible choice for a provider. Don't walk, RUN away from these heartless people. They lie, they don't return phone calls or emails and will always push you off on another one of their "consultants". I worked in social services over 20 years before I became disabled. I've never seen anything like it. They will do their best to suck out of you any shred of dignity you have left. My attendant has been working 2 months without a paycheck from these people. Lost paperwork. They made me resign all my paperwork because signatures didn't match. I don't have hands!! I could go on and on. They lack integrity both professionally and personally. They do not have the skills and empathy to do this type of work. Who would lie, cheat and steal from such a vulnerable population? In Home Attendant Services does it every day. No one chooses to become disabled. Shame on them for exploiting one of the most vulnerable groups of people in the US. I'm changing providers. These people are pathological and I want nothing else to do with them. read more