This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

Ron and his wife Susan of the Passaro group saved me by finding a place for my mom. Her health was…read moresliding after a severe bout with pneumonia and she was no longer able to live by herself. Since my daughters wedding was upcoming quickly, I needed a place for her to move and call home. The Passaro group found the perfect spot for my mom, and she loves it! (even commenting that she never wants to go back to her house!) I can't thank them enough!

Their team and customer service are amazing. They respond quick and very helpful on all your…read morequeries. Angie C. has helped me a couple of times with the paperworks. Very grateful to have them.

24 Hour Home Care has been wonderful to my family. The providers that we have had all connected…read morereally well with my son. His favorite is Rosie as she's his best friend now. Almost every day he says "Rosie's coming!" and he gets really excited. Besides the providers, the office staff has been great. Big shout out to our service coordinator Jennifer who has been great with setting everything up. If we needed something she was always there to help us out. If you need home care service for your family, highly recommend 24 Hour Home Care.

My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

When you are dealing with an elderly parent, especially one with dementia, you quickly feel as if…read moreyou are drowning - Jennahway at Assisted Living Connections was captaining the lifeboat that found me. With her calmness and knowledge she guided me through a system that is designed for you to fail, and provided information to help it all make sense and get me to the other side. I know how difficult this journey is and I am sorry if you are on this path. Do yourself a favor and let Jennahway and Assisted Living Connections be your guiding light.

I would highly recommend senior helpers for their service. I also would like to say that Ann Austin…read morewas extremely helpful and very compassionate to myself, and my mother's needs she is most definitely very helpful when interviewing us for care. Shes amazing.

Senior Helpers Thousand Oaks has been a blessing to my family. Our caregivers are amazing- they…read morehave been compassionate and understanding. The office staff keeps us updated about my mother's progress, and any scheduling conflicts. They are all so helpful and understanding. I appreciate the straight forward and open communication. It's so easy to schedule/cancel hours. I would reccomend Senior Helpers to anyone looking for empathetic care for themself or loved ones. They have truly made a difference in my mother and family's life.

Kathy was a wealth of knowledge in a sea of information and so very helpful when we were trying to…read morefigure out a good fit for my mother-in-law. There is so much out there, and she really dialed us in with places that fit both our budget and mom's needs. The touring appointments that she set for us were all good options, and I feel like we would have been happy with any of the ones she had recommended. Note: Kathy gets compensated by the facilities, so there's no cost to you for her expertise and guidance. Highly recommend.

Kathy is an angel. She is knowledgeable and kind. She is connected here in oc. She truly cares and…read morewants families to be happy and thrive. I highly recommend her!!!

NOTE: I worked Exclusively with April Godales…read more To begin with, I looked for someone to help in dealing with my mom for months. Had hideous luck. Some made things sound too easy, brought New Age Ethics into a Alzheimers Dementia situation that really wasn't apropos, and there were others who were more interested in me having Power Of Atty or an updated Advanced Health Care Directive. I met with people that before they came to the house admitted they were at best semi-competent. I am an Only Child, have no family, friends or neighbors who can help in a hands on way. Before April, I was completely adrift. April Godales and my family always worked on a handshake deal. She visited the family home. The Nursing Facility my mom was at after her fall had given her multiple fractures, and even was there 12 hours before my mom got to the Assisted Living to make sure the bed arrived properly. IT wasn't only April that told me ins and outs of my mom's Medicare and Insurance situation, it was April who guided me through where to get my mom decent Furnishings. To wit, my mom began in a Respite Stay situation and when I realized my mom should simply be a Long-Term Resident with 6 days to get everything within the unit. April didn't blink an eye. She was around on weekends and available until 10pm most nights. April Godales is a A Level Sherpa. I honestly don't know where I--and much more importantly my Mother--would be without her. But here's the thing: I still had a physical and mental breakdown the day after my mom got to her destination and was safe & happy watching her favorite channels on her new Color TV. April was an unparalleled guide. But it has to be a family member making all the toughest decisions. The thing that was great about her was she laid everything out in an understandable way, and left the client to formulate the best decision for the elderly loved one. April knows this. The Case Managers and Insurance Specialists at facilities know this. But I am not sure that all the people who will contact Assisted Living Locators fully grasp where her job ends, and family's responsibilities now begin. She does a world class job as a professional. But the weight still has to fall upon family shoulders. You have to do your own heavy lifting for the family member you love. You cannot phone it in. That said, I looked for months and April & Assisted Living Locators were the only team at all worth their salt when the chips were down and the walls were closing in all around around me.

My friend asked me to help her find Inpatient Hospice. Laura chatted with me yesterday. Explained…read morethat there is no longer any free standing Hospice Houses in Los Ángeles. Assisted Living can't take people who are bed bound. So that leaves Board and Care facilities. There is 2 month minimum that start at $7,500 / month on Westside and $6500 in Valley - have to pay for 2 month minimum. (Private room) She then found me 3 B& C facilities that would take my 50 yo friend. Most places are for Seniors. I have forwarded the information to my friend. I really appreciate her taking the time to help me..

Staff at Infinity Elder Care are very hard working and dedicated in the work. They are very caring…read moreand knowledgable about safe practices regarding the residents they serve. The staff will go out of their way to work with residents and families to accommodate needs of residents. The facility is a good size with lots of space. It is a very homey and pleasant environment for residents and visitors. Our family appreciated the level of care provided for our loved one while at Infinity Elder Care.

I cannot begin to describe the excellence of this facility. Raul, Noel and particularly Yna, were…read moreabsolutely incredible in their care and compassion toward my late Mother-in-law. Thank you so much.

Words can't express the depth of my appreciation for Pathfinder having solved a HUGE worry that had…read moreharbored inside of me for several years: "What happens to Mother when the money runs out?" I can now breathe, I can now sleep at night, knowing my 96 year old mother is safe and happy for the rest of her life, THANKS to this incredible team. My husband and I moved to Laguna Woods from Los Angeles 11 years ago to buy a condo next door to my mother (85 then) to help her. After several years it became clear that she needed even more than we could supply to keep her safe and healthy; her advancing age was seriously compromising her mentally and physically each year into her 90's, including blindness last year. AL and Memorycare were wonderful, but eventually not affordable, and also not able to handle her serious declining healthcare needs in-house. As I sought solutions for my mom, it was my GREAT fortune to be recommended to John Menzies Clark (Pathfinder4Care) by very credible sources. He came to our house (free consultation to evaluate your individual situation and needs) and I remember that when he said he could take our case, I felt this huge weight being lifted from me. This excellent Team provided all the help and resources with the very detailed paperwork forms as well as their knowledge for the many types of senior residences as it related to my Mother's needs in every category. (I managed Internal Medicine and Nephrology offices in LA for years, yet I need their help, expertise and personal knowledge of the local Asst Living, MemoryCare, Nursing Homes, Board and Care residences which we toured with him.) At age 96 she is now settled into a wonderful skilled nursing facility a mile from me, she is happy, they are taking very good care of her, and none of this would have been possible without John, Shawn, Christy and their many years of experience and relationships. I eagerly recommend them to anybody I meet who is facing this difficult situation of "what is going to happen when ....", or other precarious situations as well. They have many fields of expertise to cover all elderly challenges for families. I share my good fortune all the time by recommending Pathfinder so that I can spare others the heavy, worrisome weight that they bear ... like I did (but not anymore - whew). Pathfinder has come through for them, too! Meeting John that day ranks right up there as one of the VERY best days of my life, and I'm grateful beyond measure. I know my mom is too!

John Clark and his team were invaluable in educating our family as to different programs and…read moreoptions available to help our family member select needed assistance and affordable housing. They were always quick to respond with excellent advice regarding recommendations for different levels of care and helped us to make the right decision. I truly don't know what we would've done without him and his team.