Good job. Well done. I have been a long time customer and have always received good service way…read moreout here in Wonder Valley.

I live in an area where internet lines haven't yet been run. Trying to get reliable internet proved…read morechallenging until a friend recommended Mojave WiFi. I had two expensive, disastrous experiences with other companies, one of which had me on hold for over an hour when I reached out to can el service. When I called Mojave WiFi, the phone was answered by a local woman who was friendly, professional, and ready to help me. The installer was on time and showed the same friendliness and professionalism as the woman in the office. They asked me to buy a router, which I got for $50 at Walmart. Earthlink charged $16 permi th for their router, so I'll be saving money by having my own in just a few months. So far, the internet works great. I spend a lot of time on the computer or streaming TV and there hasn't been any issue with the signal. I highly recommend this company and its kind people.

I was a Spectrum customer for over 4 years in Yucca Valley, always paid on time. I signed up at a…read morephysical store location in 2021 (yes, it still exists, despite what their reps say). Within the first 6 months, I had a technical issue and Spectrum sent a technician to my home. He took the company modem with him--and never documented the return. I bought my own modem from Amazon and kept using Spectrum's service without issue until I canceled in 2025. At no point did anyone tell me I needed to "register" my personal modem, nor was there any interruption in service. I assumed everything was handled--until I got a postcard years later saying I owed them for "unreturned equipment." I've now spoken with multiple reps over the two years, explaining this exact situation, and yet there are no notes in their system. No record of the technician visit. No record of the prior calls. Their internal disorganization has now become my burden--and that's unacceptable. Today, in sheer frustration, I yelled at two reps, not because I'm "that customer," but because Spectrum has consistently failed to document, inform, and resolve their own errors. Spectrum, your systems are broken. You blame your customers for your staff's lack of documentation. You offer no resolution for people who've paid their bills for years--just stress and unjust threats. I paid thousands of dollars for service and now they're blaming me for their incompetence by charging me for equipment that their technician took. They won't remove this bogus $59 equipment fee, are going to charge my credit card, and won't acknowledge any of their mistakes. Pathetic and greedy company. Get service from anyone else.

We have a house in Yucca Valley but went to a spectrum store outside of this area to change our…read moreservice plan. After a 2-hour wait, they changed the plan but added new equipment we didn't need and began charging us for it. We didn't realize this until we were told to come pick up the equipment a week or so later. Fast forward to Yucca Valley where we went in to try to get things sorted and return the equipment. Deja was the lady we spoke to and she was supported by manager Elesha, who came to double check a charge. 10 minutes later we walked out with everything sorted. Night and day difference between the quality of service in Yucca Valley and the Spectrum store we went to in Orange County.

After an unpleasant experience with another carrier, I decided to try our local T-Mobile store…read more From the moment we walked in, everyone was kind and helpful. They took the time to explain all our options and guided us through the process of settling our debt with our old carrier while helping us get top-of-the-line phones. The staff even stayed late to ensure we were completely satisfied with our experience. While I was there, I noticed they were giving out umbrellas. I asked if we could have one, as my daughter had been wanting one. Instead of just one, they generously gave me four, one for each of us, and mentioned it was part of T-Mobile Tuesdays. A week later, while getting coffee next door, I stopped by the store to compliment the manager on the great impression his employees left on us. I also shared how useful the umbrellas had been, especially since the weather turned stormy that week. I told him I had given one to a student at the school who was drenched from the rain and had a long walk home. The manager thought for a moment and then asked me to wait. Shortly after, he returned with a giant pink bag containing over 40 umbrellas and said, "Do you think you could find other kids who need these?" The next day, my son and I distributed 43 umbrellas to kids on our campus. There were pink umbrellas, dry bodies, and smiles everywhere. Thank you, T-Mobile! *I hope you enjoy the picture. I made it in memory of this great day.

My husband was having difficulty recovering his emails and text messages on his iPhone 16…read more Christien was extremely helpful and showed a deep concern over the issue. He went on to completely remedy the problem explaining what caused it and how he fixed it. Great customer service!!!!

This company came through for me when no others could. Took…read moresome time and effort to get everything set up but well worth it. Everything worked out good for me & my family. I would highly recommend.

The sales guy will randomly come up with more fees. I had 3 phone calls with him and evry time…read morethere would be a new fee. It was super shady. I do not recommend.

Preface this that it is not a review of the DHS brick and mortar office rather an overall…read moreexperience after having an internet connection from Spectrum over 12 years. I just got an email today from Spectrum that my email access was ending a month later after cancelling my internet service after 12 years. I never had a Spectrum email account! Just internet for over 12 years that was a consistent with a 3MB feed when I started with Time Warner at $14.99 for life. Charter takes over and my bill slowly rose to over $41 with no change in service speed or quality. The CSR's were taught to use the excuse that you're getting 100MB now. Bullsh-t. Outside of the few months on the ACP post-covid 19; all my bill did was increase. At an average of $30 a month for 1 years, I paid Spectrum over $4300 to have an email connection for this Hotmail account and internet access. I often felt that I was being held hostage and even when I called to disconnect, a pushy CSR kept me on the phone for a half hour trying to convince me to change my mind with bait-and-switch price offers. My SSI is $1300 monthly and I live in a 55+ mobile home community with rent control. I get my 1080p TV via an OTA antenna and my cell service from a $100 2024 Motorola cell phone from Consumer Cellular for $30 a month. Fortunately, my neighbor has a wireless T-Mobile connection the he lets me use for free. So, until he dies, I hope to never have to hear from, use or ever have to rely on Spectrum for anything ever again.

Best Staff in the world !!! Eyy no cap the energy was well…read moreappreciated We got WiFi and wifey a new iPhone Alma helped out wit the wifey And the staff Bernardo Shawn Shamin Oscar All stars baby

I had to give a great review to this company. Their customer service is above any other company and…read moretheir rates and service are amazing. They have the affordable pricing.

From the owner: Phone. Internet. Easy. With no obligation, our knowledgeable consultants will walk you through the…read moreoptions for your small or medium business so that you can have the best internet service provider, Hosted VoIP (UCaaS) business phone service, network and phone hardware, and more. We can come to your office or chat via web meeting. Call us today to make your telecommunications journey easy!

Hale is the benchmark when it comes to service and communication. I had a main breaker fail on my…read morewater well service. Chelsea arranged for Eric & Shawn to be here same day. They assessed the problem and came back the following morning to complete the repair. I appreciate contractors and office staff that do exactly what they say they're going to do. Thank you!

Installed 220-volt dryer outlet with 30amp breaker for washing station. Did a great job with…read morepermits pulled, signed off on.

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.

Don't bother. He cancels appointments, reschedules and then disappears. No phone call doesn't show…read moreup. Nothing.

I had electrical work done by KCG in March 2025. After getting several quotes, I chose them because…read moretheir pricing was fair, and because of the excellent impression Cliff made during the initial inspection. Since I couldn't be home, my wife met with him, and she was very impressed by how respectful, personable, and professional he was. His attitude and professionalism (toward a woman) played a big part in our decision to hire KCG. The project included upgrading our electrical panel from 100 to 200 amps, installing a generator transfer switch, and adding a 240-volt outlet in the garage. On installation day, the crew arrived right on schedule. The team consisted of Kyle (the owner), Cliff, Mike (who did an outstanding job with the panel upgrade), and Gage. Everyone on the team was courteous, professional, and clearly took pride in their work. The installation was completed efficiently and to a high standard, and we're very pleased with the results. I would definitely recommend KCG to anyone looking for quality electrical work at a fair price.

I have dealt with 5-6 different electricians in the area over the years. KCG (and Cliff) are the…read morebest. They've done all kinds of work at my place from fixing my panel to EV charger install to troubleshooting/repairs, new wiring, Lutron switch installs. Great work across the board. Family owned local business, reliable, reasonable pricing. All of their electricians have been top-notch.