I had to give a great review to this company. Their customer service is above any other company and…read moretheir rates and service are amazing. They have the affordable pricing.

From the owner: Phone. Internet. Easy. With no obligation, our knowledgeable consultants will walk you through the…read moreoptions for your small or medium business so that you can have the best internet service provider, Hosted VoIP (UCaaS) business phone service, network and phone hardware, and more. We can come to your office or chat via web meeting. Call us today to make your telecommunications journey easy!

Chris installed our Starlink Gen 3 system yesterday and I could not be more pleased. Clean and…read moreneat install that works perfectly. I don't know why Yelp shows him only in the Riverside area as he has a location in Malibu. I will definitely use him again.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

Friendly people and great service! Anytime I have issues I call them and they fix my problems…read moreinstantly! When I needed new phones they personally came out and helped with the install!

I've ordered the Premium bundled package, and it is worth every penny! I have been searching for a…read moredependable phone system for my office , and I am so grateful I found Telecomcepts. The VOIP system has been incredibly reliable throughout the office, and we haven't had any issues! Any time I had any questions, the front desk immediately routed me through to a tech to help guide me. Am so happy with this purchase and install!

We cancelled our service mid 2024; told that they would come remove the equipment on our roof, but…read morewe continued to get billed. Then we were told we needed to return the I. House box in order to terminate our contract. We took the equipment to their office. We have continued to be billed for 4 more months. I reached the billing person today who told me that it is their policy that they do not stop billing until you send something in writing. I asked where in the contract that was stated, her exact words were "they told you that when you started the service" . I have been trying to get this service cancelled since Oct 2024. Still trying in Feb 2025.

We have used Pacific Light Wave for our Internet and network services, both at our home and our…read morebusiness. They are phenomenal. Extremely knowledgeable, professional, they get the job done right and when we had an issue with the bad storms, they had us back up and running in no time. Highly recommend them for all of your Internet needs.

The audio/visual and home electronics work performed by Kris and Jason at Blackstone Technologies…read morehas been extraordinary. In the past, we had contracted with other highly regarded A/V companies in Newport Beach and in other cities, but there is no comparison with Blackstone Technologies in terms of knowledge, technical ability, system operability and customer satisfaction. This firm was recommended by the previous homeowner who had used the firm for upgraded wireless and A/V systems. This owner took the A/V system to the new home (where Blackstone Technologies is doing the installation and upgrades), so we were able to take a solid basic platform design and upgrade it with new equipment and new features including TVs, soundbars, subwoofers and wireless home electronics including a Ring doorbell with remote monitor and Ecobee thermostats. In addition, I wanted to incorporate devices like a VHS player and turntable for use with older recordings, and this was done seamlessly using Sonos technology to allow all devices to play throughout the home and a detached casita. Previous A/V companies were unable to accomplish this. The surround sound in the main viewing and gaming areas is spectacular and it is totally controllable using the Sonos app. Blackstone Technologies provided excellent guidance on the brand, model and size of the TVs based on ambient light, main use (viewing and/or gaming) and picture quality. One attribute that stands out is the firm's curiosity and great interest in technology. As a result, solutions provided are based on research, experience and knowledge of products and apps. For example, Blackstone Technologies delivered a Sonos-controlled system that allows extensive flexibility for watching and listening to different media sources. The value of the firm's tech expertise is manifest in their ability to go deep into systems such as TV settings and Sonos app options when training new users in order to provide an optimum viewing and listening experience. The installation of a Ring doorbell and a remote unit monitoring device were installed in a manner that effectively covers all areas that are important to monitor. The new Ecobee wireless thermostats, like the Ring system, have smartphone control capability and are very easy to use whether on the app or at the small, wall-mounted thermostat. The "customer support" attribute deserves special mention. Kris and Jason have been highly responsive in terms of performing the installation and responding to questions and suggestions during the process. At the end of an installation, Kris says: "If you have any questions, give us a call." When I responded: "I hate to bother you.", Kris replies: "You're our customer!" This is in sharp contrast to firms that require a large annual payment to have timely access to customer and technical support. Ironically, these former firms' installations required frequent follow-up and debugging. Perhaps the reason Blackstone Technologies does not charge for tech support is that the only calls they receive from customers are for new projects in their homes or businesses because, as in our installation, everything worked correctly the first time and every time. I would not hesitate to use Blackstone Technologies in the future or to recommend them to a friend or family member.