This is a great course for anyone looking to learn how to handle firearms and safely use them. I…read morehighly recommend anyone looking for training to take this course. Jerry is an awesome instructor who conveyed information very smoothly and was willing to answer any questions. He is a true master at his craft.

Went in for my HQL and it was super convenient and a breeze! Francisco was very personable and made…read moreit a fun experience.

I was here for my 8 hour ccw renewal training. Francisco was…read morevery informative. Great learning experience.

I appreciate the supportive confidence the woman-owned shop offers. The knowledgeable staff…read moreprovides guidance and training opportunities that fit all levels of experience. I highly recommend this small business also because of their advocacy in Annapolis for OUR 2nd amendment rights.

Today was supposed to be an enjoyable first experience at the shooting range for us. It was my…read morefriend's birthday, and we were all looking forward to having a good time. Up until we reached the Gun Range counter, every staff member we interacted with had been welcoming, respectful, and genuinely pleasant. Unfortunately, that changed the moment we spoke with the employee at the Gun Range counter -- the one with ginger-colored hair. When he asked whether it was our first time shooting, I answered honestly that it was my first time. My husband also mentioned that our friends would be arriving shortly and that one of them, who teaches Senior MilitaryTactical Fire Arm Instructor for 19 years would be helping us. Instead of responding professionally, the employee made an unnecessary and disrespectful comment. He said, first, that it was "freaking awesome," but then immediately followed it with, "people in the military are the worst shooters we've ever encountered." Our friends haven't even arrived yet. That statement alone was aggravating, unprofessional, and completely out of line. He didn't even see or talk to our friend before making that judgment. It was insulting not only to our friend's service but to anyone who has served. His tone and attitude were dismissive and condescending from that point forward. It is completely unacceptable for a man who has risked his life in service to this country to be spoken about or to be belittled in such a manner. He then turned to me and said he was "honestly concerned" that this was my first time shooting -- speaking to me as if I were a child rather than an adult customer. I already struggle with confidence, and his approach was unnecessary, rude, and completely inappropriate for someone working in a customer-facing environment. Instead of making me feel safe, informed, or supported, he made me feel judged and talked down to. When I entered the gun range, the same employee who had already made unnecessary comments about it being my first time shooting continued to behave unprofessionally. He stood there staring at me and making a face that was clearly judgmental and unwelcome. His demeanor made me extremely uncomfortable. I ended up firing only one round before deciding to leave because the environment he created did not feel respectful, supportive, or appropriate for a first‑time shooter. What makes this even more disappointing is that my husband was planning to take classes there and buy his guns. After this interaction, it's clear that this employee needs to be addressed. His attitude, his comments, and the way he speaks to customers are unacceptable. He needs to be reminded of what professionalism looks like and how to treat people with basic respect. I would also like to note our interaction with the second gentleman who approached the counter. He was very polite and spoke to us in a respectful, reassuring manner. When I mentioned that the previous employee's behavior had made me feel nervous, he responded by saying, "Oh yeah, he's a ginger -- he's just like that. He's not as bad as he seems." Although he was kind in his approach, his attempt to excuse the earlier unprofessional behavior was inappropriate and did not address the underlying concern. Since I am aware that your facility has a history of reviewing camera footage to justify an employee's behavior, I want to clarify what was occurring at that moment. After the employee's inappropriate comment, my husband was simply trying to talk to me and lighten the mood because he could see that I was uncomfortable and upset. His intention was to reassure me, not to escalate the situation. He was simply trying to calm me down and reminded me not to let an employee's overinflated ego interfere with my ability to enjoy the experience. I would find any response that deflects accountability for your employees actions is unacceptable and disrespectful to our Men and Women of our Military.

Best self-defense training on the eastern seaboard. Highly…read morerecommend them for L E, and civilian.

Albeit I have served in the British Army, including with Coalition Forces in Iraq and Afghanistan,…read moreas I have not served in the US military I had to do the requisite Handgun Qualification License Course to qualify to own a handgun in Maryland. I booked myself and my wife on the HQL Course with Annapolis Defense & Security. My wife has very little handgun experience. I served for 22 years as a Sapper, former Commando and Military Diver with extensive handgun experience, including concealed carry; I wondered what I was going to learn. The course was outstanding, Joe is a phenomenally experienced Instructor; I learned a lot and even though a small part of the course, Joe helped me iron out a few habits! Joe easily catered to the different experience levels in the class and no-one was lost throughout the course, as the content was explained and different experience levels were catered for. I will definitely be using ADS again, so my wife and I can progress our handgun experience in a safe and healthy environment, which I trust. I recommend ADS to anyone, irrespective of experience level; they have my strongest recommendation.

Had a great time learning about gun safety here! Highly recommend! John was entertaining and…read moreengaged with us the whole time!

If something makes you uncomfortable or you lack a skill, i believe you should step into it and…read morelearn as much as you can. My husband and I took our HQL certification class with Master Arms & Tactical. It was fun and relatable! Instructors are very informative and take time to answer questions. Plus, they are super patient! The class held a mix of students from every background and skill level, which made it feel super inclusive. They walk you through the MD Gun Laws. They teach you what firearms are and aren't. There is a practical session to just get familiar with holding a gun if you haven't done that before. They instruct you on the mechanics of shooting, with stance, sight, breath and firing. Then you get to shoot a hand gun. It is inside the classroom with a crayon shot...which was nice because it wasn't too loud. They must be pretty good because I hit the target square on my first try!...and I've never fired a handgun before! I would recommend Master Arms & Tactical if you need your HQL class or if you are just trying to understand something you don't have a skill in!

A fine orator once boldly proclaimed, "And I keep a baby glock, I ain't fightin' with no random…read more Period!" Ok, ok. It's just a City Girl lyric. And no, I don't plan to walk around with a gun in my purse (Maryland state gun laws prohibit that anyway), but I have been wanting to learn how to properly use a gun and to get my handgun license. I had only been to the gun range once and I remember not being fully prepared to handle the recoil. I found Prolific Operations through Instagram and realized it is a Black-owned business, led by two men with more than a decade each of firearms experience. I emailed a few questions that I had about what the class covers and COVID-related safety protocols and received really prompt (and reassuring!) responses. Registration was very simple and the class started promptly the day of. There were several bottles of hand sanitizer, everyone stayed spaced out, and the instructional guns were disinfected between students. The class was super informative and safety rules were constantly reinforced. We all drove to a gun range about 15 minutes away where we were able to use the knowledge we obtained in the classroom. Even as a petite woman with long acrylic nails, I was confident in holding and firing the gun because of how well we were taught to hold the gun. I highly recommend Prolific Operations if you want to obtain your HQL and familiarize yourself with how to properly operate a firearm. They are professional, great instructors, and still manage to be safe during this pandemic. Besides, the world is crazy and it's important to be able to protect yourself and know what you're doing!

Great class! Very proffessional and detailed training. The instructors all knew key details the…read morestudents had about hand guns (laws, use and transporation of weapons). The time at the gun range was very helpful and gave me experience with guns.

Instructor K and the entire staff are the most professional, courteous, caring and supportive…read morepeople that I've encountered thus far in the industry! She took my doubts and fears right away and now I feel safer, like I can protect my family properly and legally! I can't wait for my next chapters increasing my self defense skills and bringing my family along too!

My boyfriend found instructor K on Instagram. We were looking for a good conceal carry class in…read moreMaryland. K and her team were amazing taking us step by step providing information about laws and proper use of a gun. She made me feel very comfortable . Highly recommend taking the class with her!

Mr. Alfeo has helped me tremendously with my pistol shooting, I will be going back to get more…read moreadvanced pistol shooting training along with shotgun, and rifle training. I feel much more confident in my abilities thanks to him and will be coming back in awhile for some advanced shooting with different weapons.