I think I finally cracked the code. As a Northeasterner I have always been skeptical of their brand. It always seemed underwhelming. However watched a few tiktoks to master my order. Got the fries well done, Animal style & the double patty with grilled onions. I was throughly impressed. This experience definitely compared it to the likes of Five Guys or Shake Shack. This cant be missed - the staff was kind and making sure the establishment was clean at all times. read more

In-N-Out Burger - Burgers Near Me - Santa Ana, California

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This place is a hit or miss... more on the blind side. Make sure when you order here... check your order even if it's just a simple "extra grilled onions on your burger" hell let's take it a step further, EVEN if you just asked for a cup of water because you'll never know what's inside that mystery box. Asking for something and getting the opposite is diabolical. I asked for extra grilled onions and what did I get..I'll let your imagination take over. YOU WELCOME. And asking for a raise is crazy work!! read more

The wait..........is LONG! I arrived around 11:20am to order and didn't get my order close to 12pm! This is not In-N-Out! This was In N never out! It's a drive-thru so no seats inside only two or three tables outside. Prepare to eat in your car or drive back to your home or office. One staff saw me and walked away to do something else when I arrived at the Order window. Then another staff came over and took my order. Then I waited and picked up at another window. Even the area waiting for your food is small and felt awkward! Definitely not worth the wait. Too long and too crowded during lunch traffics! When you leave the parking, there's only Right turn so you'll have to keep driving further down to do a U turn. I love In-N-Out but not this location. read more

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This one is a drive-thru only with two order lanes, but if you're on foot, there is a window you can order from. They also have some outdoor patio seating, but not much. Since there are two lanes, and no indoor customers, the lines goes by quick. If you'll be taking your meal to go, and you're in Santa Ana, this is the best one to order from. read more

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This is probably the worst drive-thru location as far as logistics, speed, and accuracy go. It's located off Bristol, and currently there's a ton of construction going on so it's even harder to get into the lot, so avoid this location at all costs during any rush hour. The staff is nice, but they are insanely slow. Even when it's an off-time, the line moves at a snail's pace, so prepare to spend at least 30 minutes getting your food. The same issue occurs if you try to order from the window, so you might as well wait in your car. To add insult to injury, I don't think I've gotten an order correct in all the times I've gone here, even when I've corrected staff about what I've ordered. The food may be fresh, but it's not what I've waited for. In short, if you're willing to wait 30+ minutes for a burger that will probably be incorrectly prepared, then give this location a shot. I personally would rather drive a bit further to another location to avoid the headaches. read more

I let the cashier know what I wanted loud and clear and they still gave me the wrong order. SMH

I've never been here but I will never again, The drive thru window is an issue they need an extra long food reacher to give, take money and food the girl rolled her eyes when I asked her how can I reach the window to get my food or pay then a tall guy leaned out the window , why is someone 4 feet tall working the drive thru again ?????? read more

A fantastic old school In-N-Out with the drive thru in the middle of the restaurant and plenty of ample outdoor seating and non-existent indoor seating. I ordered a #1 with the double double animal style with whole grilled onion and it was cooked to perfection. The toasted bun was a nice touch as some in n outs fail to toast the buns enough (in my opinion). This place had a perfect toast ring around the bun and it made a big difference. The service was prompt and friendly and looking inside the kitchen which was behind the cashier it was clean and well kept. Highly recommend checking out this specific location if it's a nice day outside and you are looking to go back to the 1990s and are nostalgic for drive thrus. read more

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Make sure to check your food if you get drive through. 3rd time they got my order wrong. You pay for something and don't even get extra stuff you paid for! read more

Wow I haven't been here since I moved away 18years ago...... wow so lovely remodeled. Service was busy as usual but glad we finally made it in....(in the drive way that is lol. Delicious food yummm.... In n out never disappoints read more

In-N-Out Burger - Outside - Burgers Near Me - Santa Ana, California

Great food and friendly service as always. Here's why I'm giving the two. They need to prioritize their order flow because people who got here after me who are sitting in their cars in the drive-through are getting their orders much faster. Someone who parks gets out of their car walks up to the counter and places their order sits out and waits longer in the cold...this isn't right! read more

The worst service and drive thru wait Never coming to this one again . Over 25min waiting read more

Great food, great prices, no inside seating but does have plenty of outside seating. Great atmosphere and it's pretty clean all around. read more

In-N-Out Burger - In and out sign. - Burgers Near Me - Santa Ana, California

ad high expectations for this burger and it delivered. The presentation was lovely and it tasted just as lovely! I also got animal style fries and those were not the move. The fries weren't as hot as they should've been and the overall flavor profile wasn't giving. I wouldn't even eat the fries if they were plain with ketchup. I also got a chocolate milkshake, and that was definitely the move. I was slurping that thang like my life depended on it until I saw a woman get hit by a car. That really ruined my vibe. Anyway, the prices were better than any other place around. I think it was cheaper than McDs. I also saw their grilled cheese on GMM the other day and I probably wouldn't order it btw. It's a burger with all the toppings minus the burger. read more

In-N-Out Burger - Burgers Near Me - Santa Ana, California

Tasty burgers and French fries with nice vibe. Our favorite spot for dating. Service is fast. read more

In-N-Out Burger - Cheeseburgers - Burgers Near Me - Santa Ana, California

I think aside from the one time they messed up and gave me a plain hamburger (could've been someone else's order), this place is pretty solid and is prompt in making the burger and fries. I sometimes go thru the drive thru, not a huge fan of the left side drive thru just cause the window is on the right right, and away from the drivers seat, so if you have a passenger than maybe that side is okay, otherwise I like to do the right side drive thru and even during the lunch rush, it does move quickly so I appreciate getting a quick bite from this In-N-Out. There's some outdoor seating but no indoor seating as this is one of those drive thru with a pick up window for walk up orders. There's also construction going on the street but the place is still open for business during the road construction. Just make sure to plan accordingly as it takes longer to get here. Staff is usually pretty friendly and will plenty of parking if you want to park and pick up food. read more

Luis was absolutely amazing with my girls. He hooked them up with the sauces and every time he passed by (the tables) he checked in to make sure everything was good! Absolutely the best customer service ever! read more

In-N-Out Burger - In N Out fun - Burgers Near Me - Santa Ana, California

This is the third time eating at this location. I know many of you out there have probably ate here hundreds of times but I got to tell you, this location is doing it right! Fast, friendly service and clean. Food, always on point! To the management- awesome job!!! read more

In-N-Out Burger - Double double, animal style. Well done fries and drink. - Burgers Near Me - Santa Ana, California

This cool In N Out that has 2 separate drive thru lines and is pretty fast and efficient! The service teams are all over taking orders and moving the line though. Nice and friendly staff and great food!! read more

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Finally got the chance to try In-N-Out Burger and while it was delicious, it didn't blow me away. Went late on a Tuesday evening and the place was packed. Didn't want to wait in the drive thru line so we went in. Didn't take long for our order, cashier was good and took our order as we grabbed one of the many booths inside. We each got a cheeseburger, I got the double double and an order of fries animal style of course! The burger was delicious, you are better off getting the double because the toppings overwhelm just the one single patty. The animal style toppings on the fries were delicious, just wish the fries themselves were better, they felt a little over cooked and dry. However, this place is a must try and has the nostalgic and allure to trying it for the first time. I am sure I will get it once more before my vacation is over. read more

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EXTREMELY SLOW. I come after school when it late and I need to eat around 8:30pm... after about 6 visits now, it's always EXTREMELY SLOW. I've always been about number 4-6 in line and sometimes wait up to 15 minutes in line. It's nuts. read more

I came to In-N-Out this afternoon and really enjoyed my burger. However, my overall experience was just okay. It took about 20 minutes to get my order, which is a little outrageous! Despite this, Jose went above and beyond by going around to every table offering refills. His exceptional service made a big difference. 4 stars!! read more

We always get a great experience here, but last time was one of the best the cashier was super nice and friendly with everyone she offer a hot cocoa for my little kids(it was a rainy day), the food was exactly how we wanted, we do recommend this location read more

In-N-Out Burger - Burgers Near Me - Santa Ana, California

Worst In-N-Out! Out of all of them I think this is the worst. They messed up my order twice. Once in the window and before that at the drive up machine as well. They were more interested in gossip rather than taking the order correctly. If you're there to work it should be to work and make sure the orders are correct! Never had this problem anywhere else. If I could I would have take my money elsewhere than pay for something I didn't order. read more

unfortunately messed up my order on multiple occasions :( requested a flying dutchman with spread and chilies just to get no spread or chilies read more

The food is so good so Bussin the service is like pretty fast, but they just like skip them so no reason and the sausage just like so good sauce The food is so good so Bussin the service is like pretty fast, but they just like skip them so no reason and the sausage just like so good sauce read more

Food is good and customer service is generally pleasant. However of all IN N OUTS, this one seems to get my order wrong consistently. Since I'm back at work by the time I make this discovery it is inconvenient and impossible to drive back before my lunch time is over. So depends on the erroneous order I may or may not get to have lunch that day if it meets or doesn't meet my dietary restrictions. read more

This In-n-Out is mostly consistent with quality and speed. Context: Today was disappointing. I used the drive thru. The service was slow and many cars had built up over a span of ten or so minutes (I'm being nice and sticking with ten). The car in front of me seemed to have an issue with the cashier. I wasn't sure whether it was the patron or the worker that was the source of the issue. Issue: Nevertheless, I pulled up to the window and realized that the cashier, David, was the problem. He did not greet me as he was preoccupied talking to his peers, he then took my payment, went back to his friends to talk, then came back to hand me my food which had be sitting on the counter near the card reader the whole time. Not only was he inconsiderately slow at serving me but he lacked the courtesy to at least say a simple, "sorry for the wait". If you need to vent, get yourself together, handle your business, knock out the line, then move on to your personal affairs. Takeaway: It is clear that David does not care about his job nor the guests that he works with. If you don't care, consider employment elsewhere more suitable for your pace. It is simply inappropriate to have someone that slow working a drive thru. Overall, this was only one bad instance of the many occasions that I have been here, hence, the four stars. tldr: Employee working drive thru was slow. He demonstrated lack of concern for guests and responsibility to his job. read more

It's in n out ! Lol that's all you need to know. Usually the drive thru line isn't horrible and everything has always been delicious :)

This is where we get our in n out burger most times, even dine in here sometimes. But today disappointing the burger bread was soggy, because the sauce was runny. Had two thick tomatoes on my burger and was looking for the meat it was so thin you can't even taste it, had no grilled taste what so ever. The fries was under cooked. I don't know I understand it's always busy, but with price going up at least do it right....get our money worth... read more

I LOVE the new facelift or the new retro design. I stopped coming to this location because of the heavy traffic and the gas station next door. We drove by and we had to check it out! AMAZING new set up. SO welcoming for all and if you just want to do a drive-by it is all ready for you with two car lanes. The property is alot bigger for all to fit. No more traffic back up into the street like it used too. The service and burgers? Well, In and out never fails! Stellar wrap-around service! Big parking lot BIG everything except the burger patty is the same! It is actually a beautiful design with pretty California native plants in the front landscape. It is the "Boujiee" In N Out of OC! The crew all looks like they are in high school but who cares the kids take seriously how fast they have to jam. So, Yes they are fast! Our visit was a sit down and naturally we enjoyed our fresh air outside. I feel almost a sense of pride that it is located in front of SAC! Not far from the Orange crush. Near 22 fwy and the 5 fwy and the 57 fwy. One last thing unisex restrooms with code outside. read more

Not good service ! Didn't give the drinks in drive thru. Then I see my cheeseburger is cold and wrong - just has cheese and pickles. Then they act like it's a problem when I showed her my receipt that had it correctly. I stand behind In N Out always but come this location. Wow. read more

Worst in n out ever should've just went to mc Donald's waited 30 mins for food to be cold , soggy and drinks taste like absolute garbage my shake was warm WTF? How mc Donald's better than in n out ‍ read more

in-n-out is awesome!!! i love in-n-out! i went here around 11:30pm after prom and it was busy af!! like who gets the late night munchies this bad that you want to eat at close to midnight! everyone is crazy af!! i think this was my first time at this in-n-out and was pleasantly surprised that they had no indoor seating. it was either drive-thru or walk up to the counter and order online. since it was busy af it took a bit to get my food but overall it was fine!!! i saved the cheeseburger for the next day and it was fire!!! awesome burger and mid prom LOL! read more

In-N-Out Burger - Menu - Burgers Near Me - Santa Ana, California

Always a great spot to get your burger fix. Lines is sometimes long but moves pretty quick. Double Double animal with some well done fries. How do you get yours? read more

I love in N out! Specially this one with its two line order line. They actually have a lot of room to wait and order your food and not be hanging out in the street! Lol of course the food is always SO good! read more

In-N-Out Burger - Burgers Near Me - Santa Ana, California

Food was good but the service was okay until we got to the last window to get our food and asked for extra chilies. Lady at the window was kinda rude and said it's only one container per burger and and she said no when we asked for 2 more containers. Not sure if that's a new unspoken rule but doesn't make sense since inside is open and you can freely grab the amount you want. read more

Thanks to the young lady that attended me and the young man at the window they getting 5stars on my last review thanks to the manager working at the time I gave them 1star read more

In-N-Out Burger - Stopped for a strawberry milkshake and cheeseburger combo grilled onions - Burgers Near Me - Santa Ana, California

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Burger was good but the fries were overcooked, they're seriously so crunchy and hard.

Saturday evening, 6:30pm. Hit the drive thru and grabbed a few burgers for dinner. Busy vibes but that to be expected. Friendly, pleasant service. Overall wait via the drive thru was about 20 mins but it was worth it, craving was satisfied. 10/10. read more