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    Ina KinderCare

    3.7 (3 reviews)
    Open 6:00 am - 6:00 pm
    Updated 1 month ago

    Services - Ina KinderCare

    Multiple children care

    Single child care

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    6 years ago

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    KinderCare Customer Care

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    9 years ago

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    8 years ago

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    Open Arms Early Learning Center

    Open Arms Early Learning Center

    4.2
    (26 reviews)

    Really had high hopes for this daycare, as there are few good options on the NW side of town. Felt…read moreexcited about it after the tour but bringing my 1 yr old in quickly became a major source of anxiety every day. My son is typically a very social, happy, and engaged boy and even at our first daycare, which we did not love for similar issues, he at least was very very quick to warm up and happy to be there. This place was a different story altogether and my main and major gripe is with the young ones teacher, Ms. Ryann--cold, detached, minimally engaged. I spent 40 minutes with my son to help him ease in on his first day at this daycare. The whole time I was in the 1 year old room, his teacher did not greet either of us, did not offer to show us where to put things....nothing. I had to go up to her and ask her right as I had to leave. She did barely anything to comfort my son when he burst into tears when I went to leave. All big red flags to me. It continued like that for our whole time there and from the times I was able to check in on the livestreams, it was the same thing from this teacher -- bare minimum greetings or verbal/app updates, no warmth towards my son as he'd walk around crying by himself throughout the mornings, no attempts to get him to join the other babies as she sat in the corner with them like a lazy lump doing no activities any time I looked in. Wouldn't know if she ever did since she never sent a single update picture the entire time we stayed there. Every day when I dropped him off and picked him up, he would totally melt down and cling to me--very different from his typical personality and even very different from his quick and easy adjustment period at his last daycare. The only day he seemed happy at pickup AND the only day we got a single picture update was a day another teacher covered. That teacher actually led art activities and I saw her smiling and engaging with him and the other babies each time I checked the livestream. The difference in his demeanor was night and day, after just one day On top of all that, he was being offered hardly any water while he was there with the normal teacher, as evidenced by a sudden and notable change in his BMs, his desire to guzzle the water I offered him at pick up and from me beginning to monitor the water level of his cup at drop off and pick up (which didn't change at all on multiple days) When we toured, one of my main concerns was that his last daycare wasn't actually taking the babies outside to play at all and we were assured these kiddos went out practically every single morning. I did tend to bring him at the tail end of the time the babies were supposed to be outside most mornings, but there was never any sign of the others being outside. Yet, when I would check the cameras to see if my baby was having a better time later in the AM (about an hour or so after drop off and the time they were meant to be outside), the kids wouldn't be visible on cameras as it seemed they were outside.... I asked about this and was told they werent actually outside at this time, just "watching the other kids play from the door"....because why?? Sounds kind of mean to not let them get their own play time, but make them watch others play...probably just because the teachers themselves wanted to socialize. That's an assumption, to be fair, but not far fetched imo To be transparent, we were only there for about 2 weeks/7 actual days. I let the director know concerns at disenrollment but didn't wait around for her to address them--time is short and everything in my gut was saying this situation sucked for him. The director didn't seem bad, and the rest of the staff was at least friendly on surface level so 2 stars instead of 1 SO happy we switched places, as it was an immediate change in his happiness and demeanor on day 1 and every single day since. We're greeted warmly and he gets right into playing happily. Hes all smiles at pickup, and we get tons of activity photos all day long. They go outside every morning and sometimes in PM and his poo is magically back to normal! Who would have thought warm energy and offering water could make such an immediate and drastic difference

    Have had a great experience with my family attending open arms. Had countless issues with another…read moredaycare and transferred over to open arms and haven't looked back since. Caring, friendly staff who actively engages with the kids and creates a comfortable environment for the parents. Would highly recommend - shout out to Kassy who greats us with a big smile bright and early every morning.

    Cadence Academy Preschool

    Cadence Academy Preschool

    3.6
    (16 reviews)

    Parents beware…read more TLDR: The direct school administrative staff including Desiree and Kristina were not helpful and frankly were avoidant, dismissive, and uncaring about a resolution to the same concern. These two individuals are not fit to be in positions of directing a place for young children and families. Cadence Academy corporate were kind & helpful following a challenging situation. We chose Cadence, after months of researching & touring for our 3 month old son when I returned to work after maternity leave. On the first day of daycare at Cadence Academy we had the ability to see the classroom through video access and as an anxious, first time, parents, we watched as often as we were allowed to. Our son spent a significant amount of time in a bouncer. It appeared that he was given attention infrequently by the singular teacher in the classroom of several babies. We received a phone call asking if it was okay for our baby to sleep in the bouncer if he was comfortable. This was not something that we wanted, but as it was our first day at daycare, we were a little nervous about anything going wrong and felt that perhaps this was a helpful recommendation from a teacher in the classroom. Watching the video even longer our son appeared to spend about five hours in the bouncer and did not receive that much of an attempt at having a milk bottle across that time, which was disheartening. We were told that he refused the bottle from his teacher. When I asked Desiree why another teacher didn't attempt to feed our son the bottle she said, "we want him to get used to his teacher feeding him", as though feeding our 3 month old wasn't the priority. After a frustrating first day, we decided that it would be our son's last day as we felt that the teacher was not doing an adequate job of caring for our son, nor was the teacher following the guidelines of the handbook that we were made to read and sign. We spoke with the assistant director, Desiree, and let her know that we were withdrawing our son as we did not want to risk any potential harm or future bad days. Our son has been at a different daycare in town, which has been an absolute blessing. The kindness & attentiveness provided by the teachers at the new daycare and the administrative staff have been wonderful showing us that Cadence really had let us down with just one day at their facility. We thought that our time with Cadence was in the past. That was until we received a notice that we were sent to collections in June, an entire 8 months after we unenrolled our son. We called to speak with the Cadence administrative staff to inquire why we were in collections when we hadn't heard from them since we left in October. We were informed that we owed for the week that he was enrolled & we were also charged a $25 fee for not fulfilling the payment in the first place. The frustrating thing about this is that we were unaware of any outstanding bill. At NO point in time did Cadence Academy reach out to us to let us know that we had an outstanding bill as they had previously had all of our banking information to accept deposits and previous payments. They had our email, phone numbers, & mailing address but no notices or bills came. It took 2 weeks to finally get in touch with someone that could answer our questions (thank you Theresa). Kristina (director) & Desiree (assistant director) were beyond unhelpful. When we asked Desiree who they answered to, we were told "corporate" but weren't given any helpful leads as to who to speak with. Instead we were given the generalized Cadence Academy phone number- which is just a VM & after many calls & messages, not one was returned. It wasn't until we used the websites chatbot to access a live agent who was helpful enough to get us in contact with the regional director. The regional director was able to resolve our concern & pay us back the money (as it was agreed that none of this should have happened given the circumstances). The admin team at Cadence Academy OV should be under review for their inability to do their job effectively.

    Our son just started cadence and we are very happy with our decision. The staff are extremely…read morefriendly. I love all the cameras and daily updates it makes us feel very comfortable while away from our son. The meals are healthy and the activities are good for learning.

    Ina KinderCare - childcare - Updated August 2026

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