Great customer service from all the staff. Love that we can check on the kids through their video…read moresurveillance available to all the parents. Keeps our minds clear when we leave them at the day care.

As both a pediatrician and a mom, I do not recommend this daycare…read more The staff are not honest about children's daily care. They often logged that my child "ate everything" right after I left, but when I checked the cameras, his plate was still full. When he was in the infant room, I personally observed a teacher, Miss Andrea, mixing formula incorrectly (putting powder before water), which makes it dangerously concentrated. When my 18-month-old began biting more often after the arrival of his baby sister--a completely normal developmental stage--the teachers showed no understanding or empathy. Instead of working with us, arranging a parent meeting, or providing a clear redirection process, they suspended him. Suspending a toddler is not developmentally appropriate; a child that age cannot understand suspension. They told me they were "following policy," but when I reviewed the actual policy, it clearly stated they should have scheduled a meeting with the family first. Even more concerning, one day my child came home with a bite mark. When I asked the staff, they did not even know it had happened. Miss Andrea even suggested that my toddler "might have bitten himself." Accusing a baby of biting himself instead of acknowledging poor supervision is unacceptable and unprofessional. Lupita, the director, was especially disappointing. She lacked the skills and empathy to handle the situation, failed to communicate effectively with us, and made no effort to support our child through this normal developmental challenge. A strong director should guide staff, partner with families, and create a safe, supportive environment. Instead, Lupita was dismissive, unprofessional, and made it clear she did not care about our concerns. Most of the staff appear to be high school students or people with no degree in child development or real training in toddler behavior. The lack of professional knowledge and leadership was obvious from the top down. Also some teachers dont speak English like Miss Silva. After we disenrolled, Lupita and the staff were rude and dismissive, showing no concern for our child or family. Since moving to another daycare, my child has been thriving with no biting issues at all--proving that the problem was the environment at La Petite, not him. Overall, my child was not cared for appropriately or fairly. As both a pediatrician and a parent, I strongly advise families to look elsewhere for childcare.

We attended OST school for the past year and had excellent teachers in the infant room (Karolina…read moreand Makenzi) and then in the one year old room (Ana). My child built a great relationship with all of them and it was clear he was learning and growing under their care. About 6 months ago they started using an app and I received regular updates and photos about how the day was going - loved this! The prior directors, Jessica and Anissa, and the current director, Misty, have all been great and have happily answered any question I had or engaged in a conversation if I had any concerns. Our childcare needs have changed now, but if we need a daycare again, OST will be at the top of our list for both care and value.

Let me start of by saying the regional director the assistant director Nikki and Natasha the twos…read moreteacher is amazing! Now for the actual director Gianna Kelly... be cautious with her. She has no concern for your child's or your concerns. I have three children that were all going there (10, 7, 2 years old). I had to move my two year old to another daycare due to him getting bitten and scratched constantly. I understand when you have a toddler things are bound to happen at daycare. My concern is when I brought this to Gianna's attention about the safety and reporting and consequences of behavior it was brushed off, like it wasn't that big of a deal. Every single week he was enrolled here he had one to three ouch reports sent home EVERY WEEK! The teacher Natasha was very nurturing and made sure to give my son tlc when this happened and was VERY transparent about all of the situations, she was able to explain what happened what she was able to do about it, but when I went to the director.... Uhg let's just say it didn't matter. I have never felt so disrespected by a care giver in my life! I had to speak with her a few times about this and every single time it wasn't as big of a deal as I was making it out to be. One time I had my 7 year old in the office with me and I was holding his hand talking to her about my concerns for my 2 year old and she literally got in my face and was extremely Rude and saying we can't do anything for your child since it's not the same child that has bit him... she then proceeded to say that if you feel your child is unsafe you should remove him from the program. Responsibility and accountability was always evaded with Gianna... instead of trying to fix the problem she would say well we can't separate the kids... well then maybe we should address biting... granted kids bite because they can't speak their frustrations... so as a director of the daycare what do we do about biting!? Her response was all we can do is separate them for that day and call the parents of the child that bit... okay... well on one side that makes sense but for my child to be bitten pretty much 5 weeks or so in a row by "different" kids hm... something needs to be addressed obviously! I got to a point where I didn't even feel comfortable talking to the director anymore. She seriously does not care about anything... the way that she speaks to children is absolutely ludicrous saying "get out of my face, you are a child you don't get to ask questions" talk about emotional abuse! I have so much going on in my life that I don't need a daycare that has a five star rating, I'm supposed to trust, to have no care in the world! Honestly, I just don't get it! Thankfully the regional director got involved and it will be handled accordingly. I still don't feel comfortable having conversations with the director though! I will go to the co director or the teachers before I talk to Gianna.. this was my first time putting my children in daycare because I've been a stay at home mom for ten years. This is why I would rather stay at home with my children because of stuff like this. I just want to let everyone know my situation because I don't want you to go in there blindly. If they got rid of Gianna I would probably put my 2 year old back into the school but knowing Gianna doesn't care much about children and the concerns for occurrences like this, I can't. Also, the bulling of her own staff is sad. The way that she tries to scare the people that work for her because SHE got in trouble is beyond me. In my opinion Gianna needs to go this is no way upper management should ever act! I am completely baffled!

This school is amazing! The teachers have so much experience and education, the curriculum keeps…read morethe kids engaged, and the classrooms are clean! Each week there is a new and exciting theme for the kids to learn about. I love how each teacher puts so much energy and love into their classroom and their students.

Both of my boys have gone here since they were both six weeks old. All of the teachers are amazing…read moreand they are all so patient. Ms. Dora the director is amazing and super easy to talk to.

This is an amazing school they will take care of your kids so well the staff is just amazing I…read morerecommend this school !!!

amazing center , friendly staff perfect curriculum super clean school! it was hard for me to find a…read morecenter after moving to this side of town but we were lucky to find it ! Would recommend

I was a student there and it was terrible, the principal/owner called me the r slur for being…read moreautistic and having a learning disability, and the IEP teacher there is rude, They encourage bullying, and they don't treat the the kids with respect or kindness even though that's their whole motto

I am writing to share my experience following a tour of Adventure School on Monday, July 7, 2025. I…read morehave been actively visiting various preschools and childcare centers in search of the best environment for my two-year-old son. Throughout this process, I have encountered several programs that did not meet my standards or expectations. Adventure School, however, stood out as a refreshing and reassuring exception. Although I did not have a scheduled appointment, I was warmly welcomed by Sarah, who immediately made me feel at ease. She took the time to understand what I was looking for and kindly offered to show me the two-year-old classroom. The teacher in that room was attentively seated with a child who appeared to be waking up or had just arrived, while the other children played calmly within her line of sight. Importantly, the classroom was in ratio--something I've found to be lacking in many other centers. The environment was calm, organized, and engaging. The walls displayed children's artwork, the classroom was rich in print, and materials were thoughtfully arranged without being overwhelming. A child-sized bathroom was located within the classroom, providing convenient access for potty-trained children. Throughout the tour, I asked detailed questions about teacher-to-child ratios, daily schedules, tuition, meals, hours of operation, and more. Sarah was able to answer all my inquiries thoroughly and without hesitation. She also discussed classroom transitions and walked us through the three-year-old room. Before that, she allowed my son to explore the outdoor play area, which included developmentally appropriate toys and climbing structures. We also had a meaningful conversation about early intervention, including AzEIP and Child Find, and how the school supports children who may be experiencing developmental delays. Sarah's knowledge and genuine commitment to supporting all children were clearly evident. Sarah's demeanor was warm, professional, and consistent throughout the visit. Despite spending a significant amount of her time with us, Sarah never appeared rushed or inconvenienced. This was a stark contrast to the reception I've received at several other centers. Upon leaving, I immediately contacted a friend who is also searching for a preschool and strongly recommended she consider Adventure School, despite the distance. Had the location been closer to our home and workplace, and the cost more manageable for our budget, I would have enrolled my son on the spot. Based on my experience, I have full confidence that he would be safe, supported, and nurtured in this environment.

Strong, friendly, qualified teachers and a management team that is approachable and willing to…read moresolve problems without argument. Meals and diapers are provided!

My boys love Childtime! I had to switch my boys daycare provider unexpectedly and I wish I had…read moreknown about Childtime sooner!! My kids LOVE this daycare and the staff is AMAZING. I was SO stressed about trying to get my kiddos in quickly and Tara (The Director) was so understanding and helpful. Communication is awesome and I love getting pictures/updates on what my kiddos are doing throughout the day. I highly recommend Childtime-NW!

Parents beware…read more TLDR: The direct school administrative staff including Desiree and Kristina were not helpful and frankly were avoidant, dismissive, and uncaring about a resolution to the same concern. These two individuals are not fit to be in positions of directing a place for young children and families. Cadence Academy corporate were kind & helpful following a challenging situation. We chose Cadence, after months of researching & touring for our 3 month old son when I returned to work after maternity leave. On the first day of daycare at Cadence Academy we had the ability to see the classroom through video access and as an anxious, first time, parents, we watched as often as we were allowed to. Our son spent a significant amount of time in a bouncer. It appeared that he was given attention infrequently by the singular teacher in the classroom of several babies. We received a phone call asking if it was okay for our baby to sleep in the bouncer if he was comfortable. This was not something that we wanted, but as it was our first day at daycare, we were a little nervous about anything going wrong and felt that perhaps this was a helpful recommendation from a teacher in the classroom. Watching the video even longer our son appeared to spend about five hours in the bouncer and did not receive that much of an attempt at having a milk bottle across that time, which was disheartening. We were told that he refused the bottle from his teacher. When I asked Desiree why another teacher didn't attempt to feed our son the bottle she said, "we want him to get used to his teacher feeding him", as though feeding our 3 month old wasn't the priority. After a frustrating first day, we decided that it would be our son's last day as we felt that the teacher was not doing an adequate job of caring for our son, nor was the teacher following the guidelines of the handbook that we were made to read and sign. We spoke with the assistant director, Desiree, and let her know that we were withdrawing our son as we did not want to risk any potential harm or future bad days. Our son has been at a different daycare in town, which has been an absolute blessing. The kindness & attentiveness provided by the teachers at the new daycare and the administrative staff have been wonderful showing us that Cadence really had let us down with just one day at their facility. We thought that our time with Cadence was in the past. That was until we received a notice that we were sent to collections in June, an entire 8 months after we unenrolled our son. We called to speak with the Cadence administrative staff to inquire why we were in collections when we hadn't heard from them since we left in October. We were informed that we owed for the week that he was enrolled & we were also charged a $25 fee for not fulfilling the payment in the first place. The frustrating thing about this is that we were unaware of any outstanding bill. At NO point in time did Cadence Academy reach out to us to let us know that we had an outstanding bill as they had previously had all of our banking information to accept deposits and previous payments. They had our email, phone numbers, & mailing address but no notices or bills came. It took 2 weeks to finally get in touch with someone that could answer our questions (thank you Theresa). Kristina (director) & Desiree (assistant director) were beyond unhelpful. When we asked Desiree who they answered to, we were told "corporate" but weren't given any helpful leads as to who to speak with. Instead we were given the generalized Cadence Academy phone number- which is just a VM & after many calls & messages, not one was returned. It wasn't until we used the websites chatbot to access a live agent who was helpful enough to get us in contact with the regional director. The regional director was able to resolve our concern & pay us back the money (as it was agreed that none of this should have happened given the circumstances). The admin team at Cadence Academy OV should be under review for their inability to do their job effectively.

Our son just started cadence and we are very happy with our decision. The staff are extremely…read morefriendly. I love all the cameras and daily updates it makes us feel very comfortable while away from our son. The meals are healthy and the activities are good for learning.

I cannot say enough wonderful things about this place. My kids can be a REAL handful and I'm a…read moresingle mom- the staff here are dedicated like I've never seen and have helped me grow as a parent. The commitment to excellence is commendable and I can't thank them enough. The director Michelle told me she was build for raising kids even challenging ones, and my little girl told me last week her best friend was her teacher. So cute. I couldn't be more grateful for her and the other teachers passion for early childhood education. More than just a daycare. Love love love. Thank you Sweet Ps.

Wonderful daycare, all staff take great care of my kiddo! Owner sends me photos and the place feels…read morelike family