Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

What a great place! Had a coil go bad on my F150, and I am from out of town. Called early in the…read moremorning and they called back fast, and said to bring it in and they would get it fixed up. They ran diagnostics, replaced the coil, and also said the spark plugs were the originals(130,000 miles on the truck). Changed those out as well. Great service, friendly brothers, and to be able to get in and out was impeccable! Would definitely go there anytime because they are 100% legit and fair!

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.

Every single time I go to Ross Auto shop I receive the best customer care and reasonable pricing…read more This last time I went in for service, I had a leak in my tire. I was fully prepared to purchase a new tire and at another location, they may have given advice on a replacement. They added a patch and $30 later, I'm on the road. They take care of their customers every single time - especially women!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

Will NEVER come here again! The owner was rude and yelling . Caring more about him profiting from…read morehis business versus actually trying to help the customer. Don't waste your time..

Called for them to diagnose why my wheels kept locking up while initially driving off and all they…read moredid was scan the car for codes and told me the code for $120... for a cable i just had replaced abs speed sensor after telling him that he suggested its the ECU that Needs to be replaced. Power steering went out shortly after that and I haven't driving the car for two months. Took it to a trusted mechanic shop to diagnose again LAST WEEK and they confirmed it's the transmission that needs to be inspected by a transmission shop. I'll remove this review if the transmission shop confirms it's the ecu as well that needs to be replaced. (Response to owner) There's no issue I was waiting to confirm if the diagnoses given to me was correct to right my review. Forgive me for not remembering it was 125 exactly but , $125 for what auto zone does for free was my issue . I was expecting a real diagnosis by a mechanic to pin point the issue with accuracy and given a game plan not a simple computer diagnostic test that was for a code I already knew it had.

I'm very disappointed. The mechanic came out late due to a traffic stop by police and we let that…read moreslide. When he finally got started, He went under the car and an hr later tells us it's going to take more time to replace the part and that he scheduled other appointments so he would come back the next morning to complete the job. We even let that slide. The mechanic never showed up the next day. I even sent a text. He responded that he would call but there was nothing. I wasted time trying to work with this company. Had I have known I could have gotten someone that was willing to do the work. I would never refer or attempt to use them again.

I needed a windshield replaced as soon as possible and checked with several businesses on Yelp…read more Alex from Master Garage Auto Services responded quickly and had next day service available. Others responded with a two-day wait and their prices were doubled the estimate quoted by Master Garage. The technician came out that next day and completed the job as promised. To say the least I am very satisfied with the service provided and happily recommend them for windshield replacements and will consider them for my mechanical needs in the future.

Honest, trustworthy, quick, would absolutely recommend them to anyone in need of a car repair!read more

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

During an emergency, I needed my starter replaced ASAP. For context, I have an Acura ILX which…read morerequires 3 hours of work to replace due since multiple parts had to be removed to even get to the starter. I called Leon "Richey Rich" at 12 pm and he told me he normally closes at 1 pm on Saturdays. Regardless of this, he stayed open 3 hours after closing time to replace my faulty part. Not only was his customer service exceptional, he offers the lowest labor costs against all other repair shops I spoke with. 1000% recommend if you need any auto repairs!

Richey is a. honest mechanic, those are VERY hard to come by these days. He gave great detailed…read morefeedback & suggestions for the car repair without trying to upsell me on anything. It's a small shop next to "Gas Pipe" but rest assured he delivers a big service for a fair price! (: