My head light was out for a while and I took a chance (unintentionally) to buy another on one of…read morethe coldest days. It was late, but Lorenzo still went outside and changed it. I've been to other stores who made excuses for not doing the service after a purchase, so I was relieved and grateful for his willingness to brave the weather and install it. Thank you!!

Went in for basic assistance just to be told that nothing could've been done , go somewhere else…read morefor actual car assistance

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

Stopped by to purchase battery cleaner and I was assisted by Eric. He was able to clean the…read morecorrosion off my battery and check it as I've been having issues. He was very friendly, knowledgeable, and helpful! I will definitely return here, if needed, in the future.

I had only called this O'Reilly Auto Parts location. I never physically visited. However I have to…read moresay, Danny's customer service (over the phone). Was simply AMAZING. Danny not only listened to me talk about the issues I was dealing with (car wise). He spoke highly about another man named Melvin. Who just so happened to be a Mobile Mechanic. Danny gave me Melvin's number and he answered when I called or maybe I had to send him a text. Nevertheless Melvin let me know that he's a RELIABLE, Trustworthy, and decent person. He told me, He'd be able to come and see what was actually happening with my ride. Because he was gonna be in the area. Twenty minutes later Melvin was calling to let me know he was outside parked by my ride. That's what's lacking in today's society. There's so many weasels out here in the world. He explained to me what was actually going on with my car without charging me $179 like Christian Brothers had done a few days before still Smdh about keeping that appointment. It's definitely a learning experience for me as a woman. Never jump to go to the first mechanic without searching around for possibilities. Thanks to Melvin I didn't have to spend $4000.00. I'm thankful for his Service and Knowledge of mechanics. If you're ever in need of a reliable, honest, and professional person to work on your car without charging crazy Assessment fees, and off the wall Diagnostic fees. Then Melvin's the guy...tell em' I sent cha. Lol

The Live oak store has no inventory worth your time and effort…read more I have been in there at least 5 time and all I hear "It's at another store, we can order it today and maybe get it in 2 days." I don't trust them as they act like I am with ICE.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I've bought car and truck batteries at Battery Express before. Great service. The products were…read moregood quality and had a long service life. Would highly recommend!

Good help and fair price. Will see how the quality is in a year. Two year warranty for a $70…read morebattery. Very good deal. I will go back

I've been going here for years for batteries. Right now if I went to Walmart a new battery would be…read moreover $150 each and my truck takes 2. Some batteries are newer, some rebuilt. They're all ready to go and hot and they Beat dead batteries. This is the place to go but you have to take your battery out so bring a handy person. CallOT4towing.com

I put in a request for service way past regular business hours for most places, and they called me…read moreback within two minutes. In under 45 minutes I had a technician, Richard, who kept in frequent contact with me all the way up until his arrival. His service and professionalism was second to none, and he was very personable as well, despite it being below freezing temperatures outside. He had my car up and running within 30 minutes, which would have been much sooner had my car battery not been a boat battery. (lol) Because of that he had to fix a few things, but that did not change his professional attitude. Thanks Richard!

My technician was Richard Petty. He arrived quickly and was very polite and professional. He was…read morekind enough to let a complete stranger sit in his truck to get warm while he fixed my truck. Richard was very thorough, he made sure there were no other problems. I was really ezpecting to pay a fortune and was shocked how inexpensive it really was. God forbid I break down again, but if I do I am calling Batteries 911!

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

I've been going here for over 20 years to get my Batteries for my Jetskis, Motorcycle and Cars…read more Yes I can install my own batteries, but why not let these guys do it. And darn inexpensive batteries!

Would recommend place if your looking for a better quick, and the workers are nice and efficient in…read moretheir job , and they have friendly cat !