This is why people are willing to defund the police. Today I didn't stay on the line as the driver…read moreleft my line of sight. Usually, there are 15 minute wait times. They arrive 45 minutes later than you called. Weird to call me back twice when I no longer needed you. Good thing i wasn't shot. Better to call family and say goodbye than wait on hold for these useless operators to pick up.

On two occasions called 911 for a shooting and for a car break-in (about 14 months apart). Both…read moretimes they either didn answer at all or told me there would be a 2 hour wait before they could be out to the scene to do a report. Lady on the phone pretty much made me feel stupid for even calling them a few nights ago about my car break-in and told me to file a report online and there was nothing she could do over the phone (as in provide me a police report number for my insurance company). As if people are just walking around with their home offices with them. Completly useless.

This office has top notch, dedicated people who care about the county. They take their job…read moreseriously. Everybody is friendly and professional.

This is where you go to pick up your Conceal and carry card. It's also where 911 rings to. In this…read morelittle office are 2 front people. The process for conceal and carry, is this: Make the appointment, which is about 1 month behind. Then go to your appointment to begin your background check. They finger print you with a scanner, and send in your background to the FBI. It takes about 30 minutes at the office, then a 45 day wait. While I was waiting, I heard an ear full about the 911 calls coming through. Ridiculous some of them. I'd never want the job of 911 dispatcher. I'd go nuts listening to the intolerable buzzing from the phone for 12 hours. If you click on the website, it says it closes at 7:30, but my appointment was at 8:00 p.m. I had to call and confirm cause their closing time confused me. It is difficult to reach the sheriff office by phone. Right now they are located just off of Woods Chapel Road, down a winding road, to a gravel road, but they are moving to a building on 291. When they are moved, I will update my review. They are moving in January, should be before I go and pick up my card. Behind the building are a few tanks, and military vehicles. The building itself is larger than it looks, plus there's another building on the grounds. Out of the way and needs updated. Glad they are moving to a better building. But the people are very nice.

Can't let a one-star rating stand by itself when my experience is so very different…read more We had a house fire two years ago and, while we were fighting the fire after having called 911, an officer showed up right away. A second officer arrived with the fire department and she put us in a warm patrol car (it was early December and bitterly cold outside) and stayed with us until the fire captain reported the house safe to re-enter. So to find out more about OPD, I signed up for the Citizens' Police Academy which is one of the department's community outreach programs. That was an amazing experience. The classes covered officer selection and accession, training and standards, deployment, and operations and equipment. The most important part, though was not just the details of "what" and "how" but also the "why" of the department's SOPs. I learned so much about procedures and their enforcement when I rode along on a night shift with the same officer who took care of us when we had the fire. The department is full of outreach programs that give insight into the department and to the officers who serve us . . . Coffee with a Cop, public meeting with the chief and his senior officers, Neighborhood Watch (the ones that I've attended so far), the police advisory commission, and a host of others. The most valuable is their presence on social media; the people who are tied in to that presence receive timely warnings and alerts, requests for assistance, and general policing information I honestly don't know how the department could be more open to interacting with the general public. I haven't been stopped for an infraction (knock on wood) but I have interacted with several officers in other contexts and they have been uniformly courteous, friendly, and professional with an obvious desire to help. Chief Menke won't remember me (might be a good thing!) even though I've had the opportunity to talk briefly with him one-on-one twice in the last year. I have come away from each of those conversations with the strong sense of his dedication, high standards for his officers, strict enforcement of those standards, and his ongoing concern for the safety of the residents of and visitors to Olathe. So, well done, Chief Menke; I highly recommend the officers of your department and the non-sworn staff as well. (And I have no clue as to why Yelp lists me as living in San Francisco when I live in Olathe?!?!?)

They are weak and lazy. Condescending and uncooperative so they can sit on their phone in the…read morecruiser somewhere.

Lumpy beds, breakfast was cold, coffee was bitter, neighbors in the adjoining room were loud all…read morenight moving furniture, and when I complained to the front desk they were very un-empahatic and almost rude even

Awful, miserable staff. The most rude ""officers"" i have ever come across. When i was finally able…read moreto leave, the officer whom escorted me out kept saying unnecessary remarks like "hurry up and change, do you want to leave or not?" As if she has anything else better to do with her day. And trust me i was moving as fast as I could to get away from that hell hole. I realize its jail and dont deserve to be treated like a princess, but man, I felt like an abused animal in a room.. where the sink is connected to the toliet where people discard their feces.

I have reported scams two times. The first time was a case of check washing in which I lost quite…read morea bit of money. A full report was taken at the station, and it was determined that the check was taken from the post office. That was the end of it. No follow up. Today I called to report a telephone scam. The girl who answered suggested that I don't answer unfamiliar numbers and hang up if I suspect a scam. No information was taken on the type of scam, phone number or other. Maybe scams are so prevalent that the police feel no need to check them out.

Today, I called the police because some attention-seeker was becoming dangerous and creating an…read moreangry scene. The police came and discussed with him how to better solve his emotional problems. The policeman was nice, informational, and gave helpful advice. He explained the consequences of certain irresponsible actions. The particular policeman who came was the one pictured in this article: http://www.leawood.org/police/careers.aspx.

Last week I graduated from the Fall 2024 Citizens Police Academy (CPA), and that's what prompted me…read moreto write this review. The CPA is a 12-week class that educates citizens about the mission undertaken by the men and women of the Lenexa Police Department. Each 3.5-hour, weekly class featured a different topic, different departments, and different presenters. I was really blown away by what I learned about all the various ways the LPD serves our city, the passion of the employees to protect and serve, and the quality of the facilities, leadership, vehicles, equipment, and more. I learned that there are other educational opportunities that the LPD offers Lenexa residents, including a ride-along program; a semi-annual, four-week use of force workshop; and a summer camp for tweens and teens. I intend to avail myself of some of those! Most of all, I came away with a greater respect for the difficult work these folks do, both physically and emotionally. It gave me more appreciation for the sacrifices they make on our behalf and a greater understanding of how much they deserve our support. I highly recommend this course for anyone considering a career in law enforcement, residents wanting a better idea of how your tax dollars are being used, and resources available to us at no expense (beyond our tax payments) to help prevent crime and keep ourselves safe. If you want to find out more, visit the LPD's Facebook page or website, or call community liaison Master Officer Danny Chavez at the non-emergency number.

I guess if I need to go to a police station these people are at least nice. I needed a copy of my…read morepolice report and they helped me out really quickly. They also helped me get my stolen motorcycle back so I have no complaints.

If you need to file a report, I urge you to go to any other police department in Lees Summit. This…read moredepartment is horrible. The people that work here are incredibly rude and dismissive, and do not care to do their job and help you at all! You will leave here more upset than you came in!

I'm posting this because I know this man's superiors will see this review. I was driving on Ward Rd…read moreyesterday in Lee's Summit and got stopped by officer H. Peterson. I just wanted to give credit where credit is due and inform the department that officer Peterson was the most professional and efficient police officer I have ever been stopped by in the 13 years I've been driving. The community is lucky to have uniformed officers like this man working for us. -George W. (Orange Mustang)

Just a quick update:…read more The previous review was written having made a trip downtown to make my bond hearing and insure that we didn't lose the money posted to insure my bail. The clerk at the window told us that everything was fine and all we had to do was produce me on my court date. Today we received letters in the mail indicating that the nearly two grand in bond had been rendered forfeit for failure to make the bond hearing appearance. Further proof that the left hand doesn't know what the greedy mouth is eating and the right hand is swinging a hatchet around, spraying blood everywhere. It's absolutely true in all parts of the world that the biggest crooks are the ones in uniform.