Pretty awful mortgage company. As a realtor, I expect proper communication as it's often the most…read morevital element in all parts of a transaction. Joel Gonzalez was the officer at Efinity and he reached out to me ONCE during the entire transaction. Actually twice, with the first time being to send me marketing crap that I never subscribed to. I had to reach out when issues were abound and then after that, crickets. Completely unacceptable. When you have so many options to use as a lender, i highly recommend to choose anyone but Efinity.

I am currently experiencing the same lack of service, very similar to another reviewer. I've never…read moreseen a lender as the cause for a deal to fall apart but Tory spends more time on excuses than working on my transaction. We had ~45 day escrow and we've not only missed our closing date but he can't provide any realistic guidance on when he might wrap up his part of the deal and allow us a new closing date. Total lack of urgency and consideration for other people's lives. Allow your office to help if you're having issues. Don't make that your clients problem! Never again with Efinity Mortgage. Don't spend your time, money, or frustration here.

Jonathan brings the best of energy and expertise to every interaction! I am genuinely thankful for…read morehis knowledge, servants heart and leadership. He understands the market better than anyone! When I need an agent in the area, he will always be my first call!

Jonathan Cook and team are Awesome!! After having my newly remodeled home sitting on the market for…read more5 months, I decided to look on Zillow for the top agent in the area. After reviewing a few, I decided that Jonathan would be the best fit and decided to give him a call, it was an instant connection. It was clear to me that Jonathan really knew the market and he was exactly what I needed to get this property sold. I told Jonathan I will give him 30 days to get this property under contract, the truth is, I was expecting him to put the phone down. To my surprise he took up the challenge, in less than 30 days we were under contract and 30 days later we closed. Because of the hard work of Jonathan and his team the entire process was very smooth and I closed on time. I will definitely use Jonathan Cook and his team again in the future.

Sally was wonderful to work with. We experienced some glitches along the way (offers falling…read morethrough and issues from the buyers side). She remained calm while we stressed out. She reassured us that things would work out and they did. She went all over the metroplex as I changed my mind time and again about the areas I wanted to consider living once we had a solid offer on our house. I highly recommend Sally. I not only feel like I have gained a realtor but also a friend.

Simply THE BEST! I…read morejust wanted to take a moment to sincerely thank Don and let everyone know how much I truly appreciate his efforts. As a former Realtor, I know excellence when I see it--and Don is truly one of those rare gems. Out of all the agents I have worked with, Don stood out as the fastest and most attentive. From the very beginning, he took immediate action--sending a yard man right away and ensuring the keypad was set up and working perfectly. His responsiveness and professionalism made a real difference. It's not often you come across someone who follows through with such efficiency, care, and integrity. I wholeheartedly recommend Don for the outstanding work he has done. Thank you again, Don--it truly means a lot. Warm regards, Ali

My husband and I worked with Don and his team for less than 45 days, during which time we sold and…read morepurchased a property. They were great to work with. Without requiring us to lower our price, Don obtained the price we were seeking. After three days on the market, we received an offer for the house we had listed. In less than a month, we purchased a new house. Don and his group are serious businesspeople; they don't mess around. I was confident in his staff. They were outstanding!

I highly recommend Sarah to anyone selling their home. She knows the market, and is proactive with…read moreevery step of the process. Even though my house was in a lower price range, I feel her level of service and commitment was on par with a half million dollar home. Before my home was ready for listing, Sarah was already hard at work informing other agents and soliciting interest. After it listed, we received 3 competing offers on the third day! We sold for above our list price! Sarah was also very helpful throughout the contract period. It was our first time selling, and her advice and intuition were timely and accurate. She always responded to emails and texts promptly, and communicated updates from her end as they occurred. Hire Sarah! You won't be disappointed!

Sarah was by far the best realtor we have ever worked with. We were new to the area and she took…read morethe time to help us find the best area for us. She was always very attentive and always responded back to every text email or call right away. I know she has many clients and is very busy but she always made time for us and it never felt rushed. We have already referred her too many people and will continue. She made the transition process of buying a home in a new state not only easy but enjoyable!

I've been to Lawyer's Title for my last two home purchases. I didn't choose them, as they are the…read morepreferred title company for my real estate agent. But, I've been very happy with my two experiences with them. The office is small, but comfortable. Snacks and drinks are provided. I've never had to wait long to get started with the stacks of papers required to close a sale and purchase of a home. The closing agent moved through the process quickly with me, explaining everything as we went. The Camp Bowie location is not central to Fort Worth. But, eh. It's not the kind of place you choose for convenient location. If you're looking for a fast, professional title company, Lawyers is a good choice.

Melissa at the front desk was amazing and awesome, she took the time to email me some important…read moredocuments right away great customer services this should not be overlooked,thank you for your time, kindness and help!!!

Susie Garcia processed the selling of our home. She was on top of every detail, professional in…read moreher demeanor yet personable. Our closing was seemless and occurred two days before the original closing date as all parties and paperwork were good to go. Also impressive in my experience was when a relatively short delay occured between when Texas Title sent the wire (proceeds) and my credit union processed and deposited the proceeds into my account. Susie called me to make sure there were no problems then followed up with my credit union. I had not anticipated this type of personalized service. I live just over 200 miles from Texas Title office for closing. When I shared with Susie I would be driving down she offered to cover half of the fee for a notary to come to my house so my wife and I wouldn't have to travel. WOW! I highly recommend Susie (and her assistant Kendall was quality and I enjoyed my interactions with her as well)!

DFW Realtors & Lenders beware. This agency will cost you thousands due to laziness (They missed our…read moreCD by over $5,000) and made us miss our closing date. Highly recommend finding a different agency to work with. Susie is probably one of the rudest individuals you will ever speak to.

My Gf and I applied for this place almost a month ago now. We were approved then paid all the move…read morein fees. We realized two weeks before we move in and two weeks after we were accepted that we had not received a lease agreement to sign so we called and asked for the lease agreement. They informed us that they would send it to us by the end of the day. Three days went by and no update until the end of the day on Friday at 4:45-4:50 that we were over income and we could no longer live here. For the past week now we have emailed them asking for a simple written email explaining why we were denied and the date we would be refunded. We were told over the phone that we would receive the application fee and the move in fees as well. Over the week we have not received any reply to the email or have been told it will be sent either "by end of the day or tomorrow for sure" and neither have been true. This has put us in a bad spot because we need the money that we put into the move in fees and application to apply for other housing and move in fees. As well as finding somewhere else to live in a limited timeframe. I would not recommend this community at all considering how well the front office and management is at getting back with its future residents and sending essential paper work. We were really excited to move in and now it's a nightmare trying to get assurance that we will be refunded and an email detailing when and the amount we will get refunded.

I am going to explain our terrible journey. One month into to our application and approval to move…read morein, we were then informed at last moment that we were above AMI. No told us until the last minute. My wife and I were royally screwed over. After speaking for months with staff they finally told us we made just above the AMI but at end of application process. They stated it was on their website to defend themselves. This information which must be found by actively seeking out the essential housing information was not in plain site or highlighted. I suggest they train staff to make this clear before encouraging applications and wasting peoples time. This was only after we paid for an application and took of work multiple times to complete paper work. Some staff were nice while others had a lot of attitude when asked for updates or general questions (to make sure e everything was in order). Not once did the manager or staff look at our initial application and tell us that they had switched to operating solely for attainable housing. They were several items they did not tell us to fill out paperwork until I asked about them. They ask us to fill in compliance paper work even through we made above AMI. They would have waited who knows how long if we had not ask what the next steps are. Terrible communication unless prompted. They required that we come in the middle of work day to complete compliance paper work. We were very excited and optimistic until the end. The staff attitude and training needs to be improved. The establishment is likely to go down hill with new management. We had friends that live in community and it seemed great and always had good things to say. Unfortunately the new change in management in October will likely ruin such a great community. Since they are limiting essential housing they pushing out potential tenants that could strengthen the diversity of community.