Kristi made buying our home in Texas painless. We only had 1 week to comedown and find a home and…read moremake an offer. Kristi spent 3 1/2 days showing us 4 different towns and quite a lot of homes. From Marble Falls to Salado. On Friday when we made our offer she again spent most of the day negotiating for us to get us everything we wanted and some things we had not thought about. That was 5 days solid. Just with us. After the offer was accepted on Friday evening her and her team went straight to work and by Monday afternoon we had the home, pest, and septic inspections done. I could not have been more pleased with the professionals she referred. I have NEVER had a Realtor that set up all of the inspection and as fast as Kristi did. Michelle and her team was great about getting information and sending data to the mortgage company and us. We had an issue with the title company that the sellers agent had set up as they where having trouble with the remote closing for my wife. After trying to work it out ourselves (9 days, numerous phone calls, 18 emails and 2 overnight mailings) we called Kristi and with in about an hour see had it all worked out and we where all set with a new closing agent and the traveling notary. The last thing that blew me away was that Kristi came to closing with me. This was a first. I have never seen an agent take the time to go to closing to make sure that everything is correct. We have dealt with many, many realtors over the years in 5 different states. Kristi has been the absolute top #1 of all we have used and have seen. In closing I would like to Thank Kristi for all the miles and time she put in finding us the perfect Texas home for us. And for her diligence in anticipating problems and taking care of issues before they became a problem. We will defiantly use her again.

It would be impossible to say enough great things about Kristi. As a first time home buyer, I was…read more(still is) pretty terrified of the whole process. Kristi was the perfect person for me. She is genuine, and when we walked into a house that she didn't think would resell easily, she immediately pointed it out and explained why. She never pushed me into anything, and was honest about the process. She was on top of all my paperwork and extremely responsive when I needed her. She's the kind of person that you want to be friends with after you stop working with her, because she's just that great to be around. She was also extremely knowledgeable about the areas I was looking in, which was great because I knew nothing about Round Rock. Not only that, but a year and a half after I bought my house, I texted her asking for a favor regarding my property tax. She texted me back within 3 minutes, and had me the information I needed within the hour. She is just a genuinely good person. I wouldn't recommend anyone but her to anyone that needed a realtor.

Here's the highlight: You won't find a better real estate group around, so just give SRG a call and…read moreask for Melody! Why you might ask? Well, if I tried to write every detail of how Melody made our real estate transaction the best experience we've had, you might get bored and stop reading because that's a very long list. Bottom line is Melody is very professional, highly accessible all the times, willing to go to the mat for you in negotiations, more than willing to go above and beyond the call of duty, and willing and able to set your mind at ease by tackling any challenges on your behalf. Last really important note: Melody isn't just willing to negotiate on your behalf, but she does it so effectively that you can rest assured she will get you the best deal possible. Jeanette is fantastic too! She's empathetic, helpful, and so knowledgeable. So, back to my first point, stop looking and just call!

Jeannette Spinelli and her group are the real deal. I have done two transactions with her, so I…read moreknow that the first amazing transaction was not a fluke. I'll spare you the details, but in both transactions, I had complications and we ran Jeannette ragged. She handled all sorts of endless questions, curve balls and obstacles. And she is involved in the transaction throughout, whereas a lot of realtors at her level will have a short conversation with you, and then pass you off to their team, we had access to Jeannette throughout. I am a mortgage lender and know the real estate industry well, and find little value in most realtors. But when you find a realtor that has a value-add, and has differentiators, and an amazing depth of local knowledge, they are worth their weight in gold. Jeannette is different, and after you experience her service and her market knowledge, you'll realize her value. She stands alone in Austin area realtors, in my opinion. If you want exceptional service, from someone who also happens to be kind and genuine, you are in luck, contact Jeannette.

Nicole and Haley did an amazing job finding us a new home in Dripping Springs. Not only was the…read moresearch process efficient, the negotiation and closing were all handled so professionally with incredible written and verbal communication at all times. We felt we were taken great care of the entire process and we couldn't have been happier. I highly recommend that you reach out to Nicole, Haley, and the rest of the team at Legacy for any Austin residential real estate needs.

We would highly recommend Legacy Real Estate Group…read more Preston Salce is the best and his team is awesome. They we're very proactive and answered all of our questions. They provided so much useful information. Haley was always a step ahead and it made this new home purchase our best yet!

Loved working with Jessica and Jen - great team, super positive energy and we landed on a strategy…read moreto sell my house that made a ton of sense to all of us! Including me with my scribbles and spreadsheets which Jessica was super supportive of and patient with haha Like another reviewer said this was also my first time selling a house and I was doing it from another state. It was daunting at first but I felt really well supported and like I knew what each step would entail every step of the way.

Jessica and Jen and team helped us sell our rental remotely. They got us an offer after one showing…read morebefore the tenant moved out! They were a huge help in getting the house into shape for the new owner and made the process seamless for us. They're incredibly reliable, knowledgeable and trustworthy - I wouldn't work with anyone else!

Horrible communication! They were the second realtor we hired to sell our house. They overpriced…read morethe new listing and three weeks later asked for a price reduction that wasn't enough. We had five showings, two unqualified buyers string us along for two weeks to not get approved for financing, and then silence for months. We had to ASK for another price reduction with 42 days left on the market, but It was too late at that point. No one is looking anymore. Our listing expires in about 10 days and still silence!

I had the honor of having Michelle Dickerson as my Realtor. She acted on my behalf with…read moreintelligence, kindness and integrity. Her and her husband came out to my home and put mulch in my garden beds and made them look beautiful. She called me nearly every night to fill me in on any comments the buyers had made about my home and to discuss anything else we needed to discuss. She was incredibly well organized and had all kinds of information for buyers to look at during the several Openhouses that she had. She even took my dogs for a very long walk. They were very tired but happy. lol She managed to get me two and possibly three offers but they didn't fit what I needed. My only negative is that I wish that we had gone out looking for house for me to buy. I lost my Husband to cancer almost two years ago and I was trying to move a little closer to my Daughter and grand and great grandchildren. It,s very hard to sign your house over to someone else if you don,t know where you are going to land. So in the end,I have decided to stay in my beautiful home filled with wonderful family memories and enjoy it a little longer. If you are looking for someone who you can trust both inside and outside of your home who will work very hard to sell your home, I would recommend Michelle Dickerson.

Let me first start by saying as people, the Cummings Team seemed nice enough on the surface…read more Unfortunately for me, I'm basing my review purely on a real estate transaction and my experience dealing with the nightmare that has happened since closing. They seem to have rave reviews when they're representing clients, but I was someone who purchased one of their listings in Leander. A listing that was touted by them on their company letterhead as having a $40k remodel, which to this day no receipts have been furnished to substantiate the claim despite my continued requests. A listing that had major plumbing and waterproofing issues not to anyone's code from a remodel that could only be found once walls could be cut into after we closed. A property that I paid generously well above list price for due to it being move-in ready for my family who will now be staying in an apartment the next month while my home becomes a construction zone and I incur upwards of $10k to have a bathroom completely redone. Even more shocking is the fact that as I knew certain minor repairs would need to be done based on our inspection such as caulking and a securing a staircase, they also tried to profit from that by having Mr. Cummings put in a bid as a general contractor, which honestly feels like a huge conflict of interest to me. As an agent representing clients selling a home, you would think they would vet their clients as much as they did myself as a legitimate cash buyer. You would think they would vet who and how that remodel was done before selling it up as being $40k in value on their brokerage's company letterhead. You would also think that when my agent approached them the other day hoping for help to resolve this, they would want to do everything in their power to help rectify the situation given they are an extension of their clients actions and inactions. Instead, they made excuses that the sellers were too busy moving and unpacking to help provide receipts. They've since pawned off all of the responsibility to the sellers, taking their nice commission and moving on. Forcing me to dip into my 1.5 year old daughter's savings account to help pay for this all so that I don't have extreme water damage later on. In a market such as Austin that has so many qualified realtors, I'd encourage others to think twice before using these realtors, but also heavily questioning the soundness of their claims with any home they're selling. And if you want me to validate my claims with copies of emails, copies of their promotional materials, photos of the construction issues, emails that have gone ignored by the sellers and remodelers, etc... I'm happy to do so as I'm sure these realtors will attempt to justify this situation that I now face. Karma is an incredible thing and to the sellers and Cummings team, it's something that you'll have to live with. UPDATE AS of 3/10/2021: Since the Cummings team wants to not communicate with me directly about these issues, yet they feel compelled to comment on here, I'm happy to add to my review. Literally hours (yesterday) after they finally sent my agent estimates that still don't verify actual costs spent on an improper remodel and that clearly weren't in their possession up until yesterday, they decide to post this? They didn't vet their clients remodel by asking for supporting documents before selling it up as a $40K upgrade on company documents. Fact. The estimates (most were not receipts) they finally provided yesterday still don't add up to the amount they claim by over $15k. And whether they accepted my offer or someone else's as she just mentioned in her response, that still doesn't excuse the fact that someone was about to incur major costs due to their clients and their contractor. Not to mention their reckless promotion of a home's remodel. And no amount of inspection would have caught this until walls were opened up and that shower pan was torn out. Except perhaps had their pre-list inspector actually chose to look under the upstairs vanity to see the exposed plumbing. The fact is the sellers lived in that home during the remodel. They saw what was going on daily. They knew these contractors were not professional plumbers and permits were not pulled, they or the contractors knew this was not done to code. The other fact is you have exhibited zero communication with me except to call and complain to my agent about my negative review and to finally send over partial receipts and estimates so that you could write a response to my review. This all could have been avoided had you or your clients actually wanted to help make this right by putting me in contact with the contractor like Ive been trying to do since this was under contract or at the very least shown some concern over what I now have been left with. Yes, you represented the seller, so that gives you the right to ignore a situation like this?

Working with Rebekah and Paul to sell our home and purchase land was the absoulte BEST decision we…read morecould have made! We contacted Rebekah around 3 years ago when we thought we were ready to sell our house. From the first meeting with them we were SO impressed. Rebekah and Paul are very professional, extremely knowledgeable and are just down to earth people. We felt so comfortable with them immediately. It turned out that we were truly not ready to sell yet after meeting with them. Over the course of a few years, they were always available when we had questions and gave us guidance to get us ready to sell. They were also very helpful with our land search and it seems like they showed us every piece of land within a 50 mile radius. They were always SO generous of their time and never once rushed us or pressured us into anything. When we decided that we were ready to put our house on the market, they never missed a beat and carried us through the entire process. I really can't imagine a better experience. The market is so crazy right now, but they made the selling process seamless for us. The process can be intense at times and Rebekah and Paul were always there for us. They are experts and very good at what they do. I could really go on and on about how incredible they are!! We are forever thankful for Rebekah and Paul during such an important time in our lives. If you're looking to sell or buy, I have no doubt that The Cummings Team will provide an excellent experience!

Tricia is AWESOME!…read more She worked with me for about 6 months. When I initially applied for a mortgage I spoke to several people/companies. My credit wasn't quite where it needed to be. Tricia was the only one who really coached me through what I needed to do, and didn't try to refer my to somebody for costly credit repair. She was always upfront and honest with us, and didn't just try to "push us along" through the process. My income situation was squirrely because most of my income is commission instead of salary. Long story short, she stuck with us through the long haul. She's very professional. She knows what she's doing. She got us into our dream home. If I could go back and do it again, I would've gone straight to her and not spoken to anybody else.

As a first time buyer in USA with a very aggressive closing schedule I'm super impressed how smooth…read moreand quick Tricia was able to make the process. I got the best mortgage rate that there was, and closed and funded on time! Couldn't be happier!

I have worked with Bam Rembert, Alicia Teague and Miguel Benavides for several years now and…read moreentrusted them with my best clients. They always go the extra step for my clients and make my job as an agent easier. Thank you for all you do!

We and our lender communicated the same issues multiple times and it was like we were talking to a…read morewall. * Most importantly, my wife's name is Marlene, not "Mariene." Her name was entered wrong by Stewart Title and it continued to be wrong on multiple documents for weeks. Our HOA has her name wrong on their documentation as a result. * We were signing remotely from California. Despite being clear about this, we still were asked multiple times when we were coming in to sign. * We communicated repeatedly that we were available to sign after business hours on the 18th. It wasn't until the morning of the 17th that Stewart Title informed us that our time was too late for our closing. When we finally heard that we needed to be done with the mobile notary within 30 hours, we proposed working with an overnight notary, and Stewart Title somehow did not know that overnight notaries exist. All in all, this was the worst legal experience my wife and I have ever had. We will never deal with Stewart Title again.