Let me first start by saying as people, the Cummings Team seemed nice enough on the surface…read more Unfortunately for me, I'm basing my review purely on a real estate transaction and my experience dealing with the nightmare that has happened since closing. They seem to have rave reviews when they're representing clients, but I was someone who purchased one of their listings in Leander. A listing that was touted by them on their company letterhead as having a $40k remodel, which to this day no receipts have been furnished to substantiate the claim despite my continued requests. A listing that had major plumbing and waterproofing issues not to anyone's code from a remodel that could only be found once walls could be cut into after we closed. A property that I paid generously well above list price for due to it being move-in ready for my family who will now be staying in an apartment the next month while my home becomes a construction zone and I incur upwards of $10k to have a bathroom completely redone. Even more shocking is the fact that as I knew certain minor repairs would need to be done based on our inspection such as caulking and a securing a staircase, they also tried to profit from that by having Mr. Cummings put in a bid as a general contractor, which honestly feels like a huge conflict of interest to me. As an agent representing clients selling a home, you would think they would vet their clients as much as they did myself as a legitimate cash buyer. You would think they would vet who and how that remodel was done before selling it up as being $40k in value on their brokerage's company letterhead. You would also think that when my agent approached them the other day hoping for help to resolve this, they would want to do everything in their power to help rectify the situation given they are an extension of their clients actions and inactions. Instead, they made excuses that the sellers were too busy moving and unpacking to help provide receipts. They've since pawned off all of the responsibility to the sellers, taking their nice commission and moving on. Forcing me to dip into my 1.5 year old daughter's savings account to help pay for this all so that I don't have extreme water damage later on. In a market such as Austin that has so many qualified realtors, I'd encourage others to think twice before using these realtors, but also heavily questioning the soundness of their claims with any home they're selling. And if you want me to validate my claims with copies of emails, copies of their promotional materials, photos of the construction issues, emails that have gone ignored by the sellers and remodelers, etc... I'm happy to do so as I'm sure these realtors will attempt to justify this situation that I now face. Karma is an incredible thing and to the sellers and Cummings team, it's something that you'll have to live with. UPDATE AS of 3/10/2021: Since the Cummings team wants to not communicate with me directly about these issues, yet they feel compelled to comment on here, I'm happy to add to my review. Literally hours (yesterday) after they finally sent my agent estimates that still don't verify actual costs spent on an improper remodel and that clearly weren't in their possession up until yesterday, they decide to post this? They didn't vet their clients remodel by asking for supporting documents before selling it up as a $40K upgrade on company documents. Fact. The estimates (most were not receipts) they finally provided yesterday still don't add up to the amount they claim by over $15k. And whether they accepted my offer or someone else's as she just mentioned in her response, that still doesn't excuse the fact that someone was about to incur major costs due to their clients and their contractor. Not to mention their reckless promotion of a home's remodel. And no amount of inspection would have caught this until walls were opened up and that shower pan was torn out. Except perhaps had their pre-list inspector actually chose to look under the upstairs vanity to see the exposed plumbing. The fact is the sellers lived in that home during the remodel. They saw what was going on daily. They knew these contractors were not professional plumbers and permits were not pulled, they or the contractors knew this was not done to code. The other fact is you have exhibited zero communication with me except to call and complain to my agent about my negative review and to finally send over partial receipts and estimates so that you could write a response to my review. This all could have been avoided had you or your clients actually wanted to help make this right by putting me in contact with the contractor like Ive been trying to do since this was under contract or at the very least shown some concern over what I now have been left with. Yes, you represented the seller, so that gives you the right to ignore a situation like this?

Working with Rebekah and Paul to sell our home and purchase land was the absoulte BEST decision we…read morecould have made! We contacted Rebekah around 3 years ago when we thought we were ready to sell our house. From the first meeting with them we were SO impressed. Rebekah and Paul are very professional, extremely knowledgeable and are just down to earth people. We felt so comfortable with them immediately. It turned out that we were truly not ready to sell yet after meeting with them. Over the course of a few years, they were always available when we had questions and gave us guidance to get us ready to sell. They were also very helpful with our land search and it seems like they showed us every piece of land within a 50 mile radius. They were always SO generous of their time and never once rushed us or pressured us into anything. When we decided that we were ready to put our house on the market, they never missed a beat and carried us through the entire process. I really can't imagine a better experience. The market is so crazy right now, but they made the selling process seamless for us. The process can be intense at times and Rebekah and Paul were always there for us. They are experts and very good at what they do. I could really go on and on about how incredible they are!! We are forever thankful for Rebekah and Paul during such an important time in our lives. If you're looking to sell or buy, I have no doubt that The Cummings Team will provide an excellent experience!

Nicole and Haley did an amazing job finding us a new home in Dripping Springs. Not only was the…read moresearch process efficient, the negotiation and closing were all handled so professionally with incredible written and verbal communication at all times. We felt we were taken great care of the entire process and we couldn't have been happier. I highly recommend that you reach out to Nicole, Haley, and the rest of the team at Legacy for any Austin residential real estate needs.

We would highly recommend Legacy Real Estate Group…read more Preston Salce is the best and his team is awesome. They we're very proactive and answered all of our questions. They provided so much useful information. Haley was always a step ahead and it made this new home purchase our best yet!

Brooke was amazing and always very quick to respond. My husband and I interviewed three agents…read morebefore deciding to work with Brooke. We weren't disappointed. She provided amazing service and minimized effort on our end. My husband and I both work demanding full time jobs and Brooke was able to accommodate our schedules and update paperwork quickly, making the process as seamless as possible. Her knowledge of the industry was extremely valuable. She also didn't hesitate to support our decision to walk away from a home that needed more work than was observable during a typical walk through. She kept track of deadlines and stayed on top of things throughout the entire process. She made the process easy. Brooke is incredibly professional and quick to respond. We plan to work with Brooke for all our real estate needs moving forward and would defiantly recommend her to family and friends.

Brooke is great! Over the past 6 years, she's helped me find a condo to rent, a 2nd home for my…read moreparents who live in Ohio, my cousin and his wife's first house, and most recently, was a huge part of my fiance and I building our first home. She's very easy to communicate with, incredibly flexible, and easy to work with. We'll definitely use Brooke in the future and send anyone we can her way.

Angie McWethy, our Realtor solved every hiccup immediately. Very knowledgeable and helpful at…read moreevery turn and we never once felt insecure or abandoned. She was amazing and would use her again in a heartbeat. Words can never express our appreciation and gratitude we have for her help. She is a rare and true gem.

Here's the highlight: You won't find a better real estate group around, so just give SRG a call and…read moreask for Melody! Why you might ask? Well, if I tried to write every detail of how Melody made our real estate transaction the best experience we've had, you might get bored and stop reading because that's a very long list. Bottom line is Melody is very professional, highly accessible all the times, willing to go to the mat for you in negotiations, more than willing to go above and beyond the call of duty, and willing and able to set your mind at ease by tackling any challenges on your behalf. Last really important note: Melody isn't just willing to negotiate on your behalf, but she does it so effectively that you can rest assured she will get you the best deal possible. Jeanette is fantastic too! She's empathetic, helpful, and so knowledgeable. So, back to my first point, stop looking and just call!

Jeannette Spinelli and her group are the real deal. I have done two transactions with her, so I…read moreknow that the first amazing transaction was not a fluke. I'll spare you the details, but in both transactions, I had complications and we ran Jeannette ragged. She handled all sorts of endless questions, curve balls and obstacles. And she is involved in the transaction throughout, whereas a lot of realtors at her level will have a short conversation with you, and then pass you off to their team, we had access to Jeannette throughout. I am a mortgage lender and know the real estate industry well, and find little value in most realtors. But when you find a realtor that has a value-add, and has differentiators, and an amazing depth of local knowledge, they are worth their weight in gold. Jeannette is different, and after you experience her service and her market knowledge, you'll realize her value. She stands alone in Austin area realtors, in my opinion. If you want exceptional service, from someone who also happens to be kind and genuine, you are in luck, contact Jeannette.

Never answers her phone or returns calls, lists homes that are not available or homes that aren't…read moreeven built or planned yet. Lists future homes to be built with bidding offers. Home buying and selling is stressful and difficult enough without realtors who play games. I give 0 stars!!

Emily is a fantastic listing agent. Not only will she help you get the best price possible for your…read moreproperty, she makes everything a breeze for you as the seller. I would highly recommend her to anyone I know looking to sell or buy a home.

As new home buyers, Chase was there with us every step of the way and made the process super easy…read more He is one of the smartest and best realtors (and people) I have ever met and I would recommend him to anyone who wants someone who is their advocate and treats them like family. I can't say enough good things!

When my husband and I were suddenly relocated for a job out of state, we knew exactly who to call…read moreto sell our house. As usual, Chase and his team went above and beyond to help us sell our house quickly! The customer service and genuine care they show for clients is unbeatable. Despite being in an overwhelming market while moving to a different state, Chase made the process simple and helped us get in touch with an amazing agent in our new location. From the moment we contacted him, we knew our home was in great hands. We cannot say enough good things about Chase and the entire team at Tribe!

Horrible communication! They were the second realtor we hired to sell our house. They overpriced…read morethe new listing and three weeks later asked for a price reduction that wasn't enough. We had five showings, two unqualified buyers string us along for two weeks to not get approved for financing, and then silence for months. We had to ASK for another price reduction with 42 days left on the market, but It was too late at that point. No one is looking anymore. Our listing expires in about 10 days and still silence!

I had the honor of having Michelle Dickerson as my Realtor. She acted on my behalf with…read moreintelligence, kindness and integrity. Her and her husband came out to my home and put mulch in my garden beds and made them look beautiful. She called me nearly every night to fill me in on any comments the buyers had made about my home and to discuss anything else we needed to discuss. She was incredibly well organized and had all kinds of information for buyers to look at during the several Openhouses that she had. She even took my dogs for a very long walk. They were very tired but happy. lol She managed to get me two and possibly three offers but they didn't fit what I needed. My only negative is that I wish that we had gone out looking for house for me to buy. I lost my Husband to cancer almost two years ago and I was trying to move a little closer to my Daughter and grand and great grandchildren. It,s very hard to sign your house over to someone else if you don,t know where you are going to land. So in the end,I have decided to stay in my beautiful home filled with wonderful family memories and enjoy it a little longer. If you are looking for someone who you can trust both inside and outside of your home who will work very hard to sell your home, I would recommend Michelle Dickerson.