Our dad spent about six months at this nursing home, and our family is truly grateful for the care…read morehe received. The facility was always very clean, which gave us additional peace of mind. From the very beginning, the staff were attentive, kind, and genuinely caring. One of our biggest concerns was the language barrier, but the team went above and beyond to make sure he was comfortable and understood. They showed so much patience and compassion in the way they communicated with him and cared for his needs. We appreciate the warmth and respect they showed him every day, and we're very thankful for everything they did.

My mom has been in good and awful rehab facilities, and this is the very best. She has nurses and…read morePTs and other caregivers visiting her many times of the day and night. They all know her and are on top of what meds she takes and what type of support she needs. I've had lengthy discussions with her nurses, who are easy to find and extremely knowledgeable about her. The food is good, she has opportunities for socialization at meal times, and when she presses the nurse call button a nurse responds right away. Honestly, I don't know what more I could ask for.

Rockland Recovery treats the person and supports the person not the issue alone. The staff are…read morecompassionate and caring. Truly there because they are interested in helping !!!

Bad place that called my clinicians without having me sign a release for information... sneaky and…read moreunprofessional

Great group of nurse practitioners, they go above and beyond to provide amazing care to patients…read more The nurses are attentive and always get back to me, no matter what I am calling about. I appreciate their willingness to really work with the whole family as a unit and keeping me involved. My dad is a patient of one of the doctors in the practice and they have taken great care of him. They members of this practice have been there every step of the way and are great at making sure that my dad is healthy, has his prescriptions and has access to the services that he needs. I am grateful to the members of this practice for keeping my father healthy and making sure that I was aware of his condition. As a member of the healthcare field myself, I am impressed with their quality of patient care, and the time they put into their patients.

This practice of nurse practioners who visit people in their homes leaves much to be desired. The…read moregroup is meant to be the primary care provider of home bound potentially very sick patients. The nurse practioners, the owners who are nurse practioners and the office staff all are on a different page as to what is suppose to go in the practice and what actually does go on in the practice. The doctor who is listed and apparently by law has to sign off on referrals to the VNA is a figure head. As one nurse practioners who visited a very complicated and sick elderly patient told me I have never met or spoken to the doctor and he knows nothing about any of the patients. This is a problem as medical professionals regularly seek out opinions from other medical providers or specialists on complicated patients. What good is a team if other members of the team are not utilized. As a medical care provider myself I have been shocked and appalled at what is going on in this practice for many other specific reasons. First of all, the patient I am caring for was sent home with a diagnosis of CHF, a recent history of aspiration pneumonia both necessitating a hospital bed. Despite being at home for greater than 2 months and several phone calls by the VNA nursing and physical therapy staff no orders have ever been completed, nor calls from the office staff returned. This patient had an issue with significant diarrhea. The staff only make regular home visits and I was told are not equipped to make sick visits if there is a concern. I suggested given the patients confusion that the daughter request lab tests since this patient did have a history of an elevated potassium and low sodium previously when she was dehydrated due to her kidney disease. The labs were ordered but although the results were posted on Saturday the patients daughter had to call the owner of the practice on Monday to ask for the results only to learn that the potassium was 6.0, a critically high value that could have been deadly. The patient's nurse practioner didn't get back to the daughter for another day! This elderly women has had a history of urosepsis and despite many calls by the patients daughter orders were delayed to get a urine culture. Once the urine culture revealed a significant infection it was the daughter who had to notify the group about the results. The daughter was concerned that her mothers symptoms and confusion were similar to what she usually observed in her Mom and notified the nurse practioner last Wednesday. She spoke with them again on Thursday and someone was to give orders to the VNA to get a urinary catch specimen. The VNA called the group and never received a call back. On Friday the owner was notified and supposedly called in a order to the VNA but apparently that was not done either. The daughter had to take it upon herself to get the urine specimen and take it to the lab herself. She notified the group of the results on Monday of this week. As of this AM when she called the groups office at my urging to get a prescription she was told they would return her call by the end of the day. Why a women who has had urinary sepsis, has kidney disease was not treated 2 days ago and had to wait is beyond explaination. Needless to say this women woke with flank pain, fever, and chills. She needed to be admitted for pyelonephritis and treated with IV antibiotics. I believe that had the group had common medical knowledge last week there would not have been a delayed diagnosis and another hospitalization.

My husband had been ill for 9 years so we had been in and out of hospitals and rehabs for…read morerecoveries for years. But at the end my husband wanted to die at home and Old Colony Hospice made that possible. For over 2 weeks the nurses and aides would come on a daily basis. And all looked after my husband with such care and understanding. They were sensitive to our wishes even if they seemed counter intuitive and they were at the end of a phone at 3:0am or in person at midnight if we needed them. And in the final hours, which even if they had experienced many times, they treated us like family and had words of comfort that made a huge difference. I couldn't recommend them more.

I can't say enough good things about Old Colony Hospice. They were always cheerful, caring,…read morerespectful and responded very quickly when called. Usually a nurse would call within 5 min and they would come out to check things quickly. The healthcare worker was a gem she was good at what she did and made my wife comfortable.

Top quality care with great service - they push you hard making you better everyday! EVERYONE is…read moreamazing there! Highly recommend.

I am so thankful for the PT's, PTA's, and Receptionist's here! I had a knee injury/surgical…read moreprocedure with a lengthy recovery period. I felt I was in good hands from my first appointment with them. They are kind, compassionate, and very knowledgeable. By the time I was eligible for discharge, they all felt like friends of mine! I wouldn't be where I am today without their help. I can't recommend them enough!

Wonderful staff. Well worth the costs. Even during health issues staff is helpful and informative…read more All issues (few) are resolved quickly.

We placed our mom in their dementia care July 2021. Her sheets were not changed for a month. We…read morewere told they wash them and put them back on the same day. We finally left a tissue in a pillowcase and after a week it was still there. Also they let my mom suffer witha terrible oozing yeast infection under her breast. It was noted in her medical records that she was prone to that. They told us they checked her (and all the ladies) regularly. Obviously not. We filed a formal complaint with the Executive Office of Elder Affairs. Anyone can request a copy through the freedom of information act. We did not want to write this review. We hoped the EOEA would handle it. But after all this time we have little faith that has happened

Been going to Dr. Arpano for about 10 years after my car accident. Always quick and efficient and…read moreoffers great at home care suggestions. Kristina at the front desk is always friendly!

Me....46 yrs old and never went to a chiro before....Dr. Jack Arpano is awesome…read more I am 90% better after 2 visits one week apart. Very friendly office and very flexible. THE ONLY PRESSURE WAS USED ON MY BACK NO PRESSURE TO COME BACK!! He recommended I come back in a month or two depending on how I feel.

Such a great company! They are so good with last minute changes and requests. We called for care…read moreand they were able to put together 24/7 coverage for my family member with only a few days notice. We called every other agency in the area and they had the lowest rates with much better service. It feels personalized and not corporate which is what we were looking for. 10/10!!

My grandmother is 88 and our family was looking at nursing homes. We decided to try private nursing…read morefirst and honestly it changed everything. Cross County has nurses available around the clock and we never once felt like we were on our own in the middle of the night. She is still home, still comfortable, and honestly doing much better than we expected. Cannot recommend them enough!