I've been using them for 15 years. Two of my doctors are part of this large network of doctors and…read morefacilities that I have used are excellent. They have doctors in many specialties and multiple offices. My primary doctor has someone on site to do blood draws for tests. I trust them explicitly.

MSPB is my place to go for all my imaging! Love the staff and the radiologists reading have always…read morebeen on time.

The place is nice, seems clean but I hate the way they call you by your first or last name...what…read moreabout HIPPA? numbers might be a better option. I just sounds rude, like NEXT! Also Records Requests each time I call to request my records I am told ok, no problem, yet when I arrive to pick them up, they are not ready and I am forced to wait for extended periods of time, today I had to wait over 30 minutes (same as last time) for something that was previously requested, and I was assured would be ready when I got there to pick it up.

Every bit of my first impression of RAYUS experience was great, from the phone scheduler who helped…read moreme make an appointment that fit around work... to the receptionist who checked me in efficiently and quick... to the facility itself; clean, bright, spacious, and nicely decorated so you're not just sitting and waiting in a sterile space. Second impression was less than perfect, and I figured out why they call this the waiting room. Thank goodness I made my appointment for "first" thing in the morning. Even with an 8am appointment, I was nowhere near first in line, and didn't get called back until 8:15. Not horrible, but definitely not ideal. Heading back in for my X-Ray, I found out that back of the house is every bit as friendly and efficient as the front. Out in literally 5 minutes.

Let me start off by saying that the nuclear technician Sarah S and the CT technician were kind and…read morepatient with my elderly mom. My issue is with whoever makes the appointments. Originally, I booked two appointments for my mom one after the other because her mobility is limited. I was never told that my mom needed to fast for either test. Then someone called me on Saturday night to confirm the appointment and mentioned fasting. The appointment was for 11:00 because fasting was never mentioned. I then changed this appointment for 7:30am. That is when the scheduler said that my mom could not have both tests on the same day. After a nuclear test, she needed 48 to clear the stuff out of her system. So I made the second appointment for two days later. Mind you, I had driven 3 hours to be with my mom and having appointments two days apart was a great inconvenience for me and my mom, who has trouble with mobility. I then got mom to her first appointment and was told that both tests could have been done on the same day. I was given the wrong information. So I went to the front desk and asked about changing the appointment for the following day (they were booked for the rests of that day). I then had to shlep my mom back in the pouring rain to get her second test. The worst part is that she became confused and was convinced that she took the wrong test. Your schedulers need to get their act together and know what they are talking about. As for wait time, we hardly had to wait at all - so that is a positive.

I had a good experience with the technician but trying to get my FFR results. It has been 2 weeks…read moresince the procedure and they keep promising me last week that it will be done. Considering it's for my heart it is disconcerting that no one has reached out or signed my results to the doctor. This is uncalled for something that is considered urgent!!! I can't believe how horrible they have treated this situation . I would never use any of their facilities again. It has caused me anxiety and depression!!!! If only I can put 0 stars I would

I called up and asked if they could get me in, and they told me if I could come right now they…read morecould. I went and found out they are a cash/credit-only facility; they do not do insurance. The service that I acquired from them was phenomenal. Every step of the way they made sure that I was comfortable and that my needs were attended to while they were examing me. They did tell me that my scans would be read within 24 hours, but they were actually read and emailed to me in less than 30 minutes.

This office is totally unprofessional…read more Just before New Year's this office called me to make an appointment. It was for January 4th at 9:30. I asked for the person calling to email me the information forms all doctor's offices ask of new patients. The office person sent me an email to confirm the appointment but no forms were attached. In that initial phone call, no questions were asked of my medical history. Two days before my appointment I emailed to ask for the forms. I received no reply. Today I arrived at the doctor's office about 10-15 minutes early. The door was locked (though a sign next to the door said they should be open) and noone was answering the phone and I called the number I had for the office two times. I was about to leave when I went in a next door office. They called up and the MRI technician answered the phone and came over and got me. While I was filling out the forms for today's appointment, I told the technician I have a mechanical heart valve. To make a long story short- I couldn't have the MRI done. The office needs information on the valve and I didn't have it with me and my cardiologist office doesn't have it readily available. An MRI office should screen future patients in the initial phone call about their being metal in the bodies. So patients don't waste their time I did today. This MRI office doesn't know what they are doing and are unprofessional. Avoid them if at all possible. Update- I had a second experience with these buffoons. They made the our first time around feel like a joyous experience. Again I needed an MRI. I don't have my heart valve card. They asked for the surgical report. I got it for them. Not good enough. They wanted a letter from the doctor. I got a script from the doctor. He said I can have an MRI. No issue. Still not good enough. These idiots knew a doctor's note wouldn't satisfy them and they made me do it anyway. Why didn't these morons just call Abbott (Formerly St Jude) and ask for the particulars on my valve except that they are lazy idiots I can't understand. I called Abbott and I'm not supposed to be a medical professional. I got the information and in a phone call that lasted around five minutes. Abbott made it perfectly clear they can FAX the MRI place anything they need to know. MRI Guys can't do this. They are totally unprofesional medical people. Don't ever go to this place.

Shira took care of my ultrasound exam, she is an amazing ultrasound tech. Very kind and…read morecompassionate. She made sure I was comfortable and again, very kind. She made a stressful situation bearable. This is what patient care is all about. It was a pleasant experience. Thank you Shira!!

I never have to worry, they always do a super job and by far the most reasonable in priceread more

In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

This was my first visit to this site. I was very disappointed on the attitude and care by the xray…read moretech. I normally go to the Glades site. They have always been very caring and gentle. I went in for a mammogram. Went I told the tech that the corner of the machine was under my arm pit she seem to disregard what I had to say and pushed my shoulder forward! Not nice! I will not be back to this site even tho it is right down the street from my house. I only wish I got the name of the tech.

This location is well kept and well maintained. The employees are courteous and professional. I…read morehad a 6 PM appointment for an MRI. They took care of me right away after I filled the paperwork with my personal and health insurance info. After months of shoulder and spatula pain, I'm happy I got an MRI done. I need to get one more done next week, and I have already made my appointment for next week at this location again. It was my first time ever getting an MRI done, and I was a bit nervous. For the first timers my advice is just close your eyes the entire time. I didn't want to know how small the space is. Second of all the music they give helps, but the noise is still loud, so don't freak out. Lastly, wear comfortable clothes and if it makes it better, take off your shoes before laying down on the MRI machine. I was happy there were drinks waiting for me when the MRI was done. Their coffee machine and soft drinks in a mini refrigerator were a nice touch.~

i catrina rumph appreciate the staff.they all make you feel welcome&comfortable,especially when it…read morecomes to any questions or concerns of what you are signing or need understanding of,employee"spencer"is patient&willing to assist you with answers,cassandra &vil are very efficient representatives&tech. "rodney" was very efficient in letting us know how much time our mri would take&assisted us with patience of any cares,concerns&questions after all was said&done.great environment.thanjs you all.i give a perfect rating for this establishment.they also try to accomodate in your best intersest of appointments for you.