I have worked with Marci on a number of projects. Every time I have met with her I come away with a…read morewealth of knowledge. Marci is an expert in her industry and can help any business improve their bottom line through powerful marketing and PR methods. She is trust worthy and extremely efficient. -Charles

No more print newspaper. E-paper is way too expensive…read more Customer service people lack knowledge in answering questions. They are also rude and unconcerned about the customer. It may just be that they are not the brightest intellects in their field

Absolutely miserable customer service. Getting calls for a cancellation from months ago. They…read moreobviously have no concern with the customer. Suggest just going online and save your money.

The Pleasanton Weekly is a pro-real-estate-development freebie that purports to serve the local…read morecommunity, but which really does not. The competing paper -The Independent, provides much more balanced reporting of and perspective on local events. The only reason to have the PW sent to your home is so that you will have the pleasure of throwing it in the trash unread - at the paper's expense.

Not a bad paper, and it is free. Very local and pretty much only about Pleasanton; produced once a…read moreweek. Wish they had less bias or more viewpoints of both sides.

I have not rec'd my newspaper for 3 days now. I discovered this on a friday after work…read more And there is no way to contact them to tell them because this happened after their normal business hours. So, if you don't get your paper on Saturdays, Sundays and Holidays....Too Bad! They do not have customer service available after hours. When I attempted to report this online, using my billing statement information, their system said i did not have an account. I tried to sign up for their online newspaper....but again, using the information on my billing statement, their system said i did not have an account with them. I've been receiving the paper for over 2 years. Terrible Customer Service and even worse is their online website. Useless!

Sparse news content, to put it mildly!. Useful delivery vehicle for local coupons and ads. Only…read moreworth subscribing to if the price is right. Dreadful customer service when newspapers aren't delivered properly or per instructions. In my own experience, problems will not be addressed. For example, they usually won't redeliver if a delivery is missed or paper is wet (most recently, the carrier didn't bother to tie the end of the plastic bag, and the entire Sunday paper was soaking in water!). Their customer service failure rate is between 80-90%. They claim they'll issue a credit when there is a problem. I haven't bothered to check--getting the paper means more to me.. I wouldn't be surprised if they've lied about that too. Supervisors/Managers don't get back to you when matters are escalated. They couldn't care less about their customers. What more can I say!?

EXCELLENT Customer Service! They did my passport photo. They're very customer focused…read more She took several pictures and we picked out the best one. And for $5.00 more you can have a digital photo emailed to you. I would rate this place a TEN!! They were very patient and showed me that they valued me as a customer! I'll be coming back to mail my passport papers

I cannot say enough good things about this place! I went to three different places because I…read moreneeded a rush job with slightly complicated printing. Fail after fail until I called this Postal Annex and they gave 5 star service! They were so patient and customer oriented as we worked together to make the print job perfect. Prices were reasonable if not the lowest from the three other places in town. We need to support small businesses like theirs because they understand the true value of going the extra mile for their customers!

Joan Schafle of Lonzo Designs built our fabulous website (rbcellars.com) a few years ago. Because…read moreof the nature of our business (a winery), it is a complicated website. However, the design she created was seamless and the resulting website is beautiful and easy-to-navigate. In fact, we have had tons of positive feedback (from wholesalers to the wine buying public) about how easy it is to navigate and how eye appealing the website is. If you are interested in maintaining your own website, Joan is a wonderful teacher, as well. I have been working with her for several months and I am able to do most of the website updates on my own, which has been a huge $$ savings for our company. Joan won the prestigious Gold Web Design Award by the American Association of Webmasters Awards in December 2007 for our website, rbcellars.com

We had an appt over the weekend that was changed 3 times, she never called on the cell phone only…read moreused email. Then the final straw was the last change my husband goes to the business and her husband says she can't meet with him. Very unprofessional . After a week of waiting for a phone call I'm writing this review. Lonzo Designs is obviously not interested in working. Look for another web designer . One star they know how to email.

These guys are awesome, they printed up 3 sets of prints for me in about 30 minutes, prices were…read morevery reasonable, I highly recommend Central Blueprint.

Super quick, great service. Emailed my plans and picked them up the next day. Always responsive and…read moreefficient!