I went in on a Sunday afternoon with a simple activation request as I already had service and just…read moreneeded to switch to a new phone. I was greeted right away, checked in, and had a seat waiting to be called. An hour later I asked if I was still on the list. "Yes, there are still two ahead of you so probably another half hour." Everyone was very nice and well-trained, but the store was under-staffed and I probably would have left if they had just told me up front that I would likely be sitting there for 90 minutes waiting for something so simple. Make an appointment!

I have been an Xfinity customer for over 10 years and have never had a problem. This is not a…read morenegative review of Xfinity, as a company I give them 5 stars and will always be a customer. This review is specific to the Dublin store and my experience with an associate named Maria. My wife and I visited the Dublin store to resolve an $800+ discrepancy on our account regarding promotional trade-in credits that failed to attach to our phones. The original trade-in transaction back in September was handled personally by Maria during the "iPhone 17 on us" launch promotion. When we returned to the store in July to fix the billing issue as we were getting billed full retail price for the phones with no promotional credit, Maria checked us in herself and explicitly wrote in the log that our visit was about "phone credits not being applied." After making us wait 90 minutes while she was in the back office, another associate called her over to assist us. Before we could even explain our situation, Maria immediately claimed she didn't remember us, despite handling our original upgrade and personally writing down our reason for visiting an hour prior. When we asked her to check the backend transaction notes on our account, she told us she made during the trade-in, she refused, raised her voice, and falsely claimed our trade-in devices were not eligible for the promo she explicitly sold us at the trade-in. She then pulled out a personal phone calculator to perform arbitrary math that comically wasn't even adding up to dismiss our bill balance, and condescendingly telling us we just didn't understand our bill. When we pushed back, she used the initial retail agreement to claim we agreed to the incorrect pricing so there was nothing she could do, completely ignoring that backend promotional credits were supposed to be attached. It was clear she had 0 interest in helping figure things out. We walked out and escalated the issue directly to Comcast Corporate Executive Resolution. An executive audit revealed that Maria had typed explicit notes into our file back in September acknowledging that our trade-in credits failed to apply properly, but she abandoned the ticket and left us being billed full retail price for months. Executive Care resolved the issue in ten minutes and issued an $896.00 adjustment to fix her error she was either trying to hide or simply did not want to do her job that day. Xfinity as a company made things right immediately, but the level of misrepresentation, dishonesty, refusal of service, disrespect, and outright stonewalling from Maria at this store location was unacceptable and almost cost me $896. Never go to this store.

FMB is THEE place I go to for my production needs! I'm a music artist and I've worked w the owner…read morePheap since June 2010, from recording performance events to shooting and directing my EPK (Electronic Press Kit), FMB provides top quality service! Pheap was very open to what it was that I wanted, but also had a creative and keen eye for the direction of each project. I DEFINITELY will continue to use them for my future projects!

From the owner: Funky Monkey Bananas, Inc. (FMB) specializes in professional video production. We produce anything…read morefrom music videos to short bios and films, and even choose a couple of weddings to work throughout the year.

I debated whether I wanted a videographer for our wedding for quite a while. I didn't want to drop…read morea ton of money on a short music video as a lot of other companies advertise because I preferred something less "cinematic"/was looking for more of a "documentary/authentic style" of the highlights and ceremony. Graham (Final Frame) was the perfect fit! He is very professional and readily available for any questions, etc. He has a quicker turnaround for the video which is a bonus, and I really liked that his presence was very subtle (doesn't feel like you're on a movie set with a ton of bulky equipment). He edited a wonderful video (documentary edit), and I feel like I really get to relive the wedding day, and I love that I get to re-watch all the speeches/special moments of us with our friends and family. One of my favorite parts is that he will interview the guests (optional) and you get to hear and see family/friends video messages. It was awesome and really special. I'd highly recommend Graham! He is excellent!

We hired Graham for our videography in late 2019 for our June 2020 wedding, but then the pandemic…read morehit and we had to postpone. Graham was incredibly supportive and flexible. Graham is very responsive and easy to work with. The day of our June 2021 wedding, Graham showed up on time and got right to work. You hardly even know he's there, which is exactly what we wanted from a videographer. He films "documentary style" and gets all the parts of the day that are such a blur to the bride and groom. My favorite thing about his style is the interviews he does with the bride and groom separately and the interviews he does with guests. It's such a nice touch that makes watching the video even more special. Graham is so affordable given the INCREDIBLE work that he does. I can't believe some people don't get a videographer for their wedding as it was such a special experience to rewatch our day through the eyes of our guests. My sister used Graham a few years ago, and I will be recommending Graham to every future bride and groom. His work is stunning, he doesn't interfere or get in the way, and he adds special touches that make the video even more fun to watch. Thank you so much Graham!!

We feel incredibly blessed to have found Edward as our wedding videographer!! We had a short three…read moremonth wedding timeline and Edward was recommended to us by our wedding photographer. He was available for the date we wanted and worked with us to put together a wedding package that worked best for us. He was very easy to communicate with before, during, and after our wedding. He captured all the special moments during our wedding and put together the most beautiful wedding video for us. In addition to the ten minute wedding video, he also edited a one minute highlight reel video. We have watched them both countless times, it really brings us back to our special day! Edward has been working in the industry for a long time and it shows. He has such a calm, gentle presence - which is exactly what you want on your wedding day! We also loved the option of having access to the raw footage after. This is something that has been very fun to look back on, there are so many little moments you forget about and being able to watch all of the footage brings you back to that time. We are insanely thankful to have found Edward to video our wedding day! He cares deeply about his work and the people he works with. We cannot recommend him enough, he is a truly special person. Thank you for everything, Edward!!!!

Edward was accommodating, professional, punctual, and thorough. All my pivotal moments were…read morecaptured beautifully. I was all smiles reliving my wedding day as I watched my videos. I highly recommend Edward for capturing your pivotal moments!

Never in my life have I had such a hard time with a customer service agent. The installation…read moreprocess and the experience thus far has been great. However, I experienced a outage that I could not troubleshoot, and I called customer service for help. However, the agent had a not-so-good attitude, which said I did not appreciate. For which he apologized by blaming it on me. For example, he said the box should have 3 cables. Mine had two. He insisted there were 3 over and over, implying that I had a significant lack of knowledge or experience in troubleshooting. Two of my relatives were with me and also confirmed the two cables, yet he kept insisting there are 3 and that we were mistaken in an exasperated tone. I have always had pleasant experiences with customer service agents, so this was quite shocking. He also did not explain things well. Only after repeated clarification questions could follow his directions. We ultimately were not able to fix the outage due to the cable situation. Hopefully, other agents are more helpful than this one, and only I have had this unpleasant experience. Otherwise, the internet service and installation process is great, I have had no other issues.

TL;DR: Solid and reliable…read more Installed 7 months ago, and I guess I forgot to write a review. Performance is consistently better than promised, much faster than we need, an lower latency than our previous service (DSL), and costs less.

Worst tv service ever no Chanel 4 or 5 do to they are being chip with tv station and so no service…read morefor us I am done I will switch service after 37 years enough is enoug

Outstanding Service!…read more I can't say enough good things about Rhemo. He went far beyond what I expected from an installer. After discovering my Starlink system had been activated under the wrong service plan, he took ownership of the problem instead of simply saying it was a Starlink issue. He documented everything, submitted a detailed support ticket, and continued working through the process until Starlink corrected my account. I trusted Rhemo enough to give him access to my Starlink account and simply told him, "Make it happen." He accepted that responsibility without hesitation--and he delivered. Because of his persistence and professionalism, my internet was up and running correctly within 24 hours. He was knowledgeable, patient, and genuinely cared about making sure I had a working system before considering the job complete. In today's world, it's refreshing to meet someone who takes ownership of a problem and sees it through until it's resolved. Rhemo exemplifies that kind of integrity, professionalism, and commitment to his customers. If you're looking for someone who stands behind his work, takes pride in his craftsmanship, and genuinely looks out for his customers, I highly recommend Rhemo. He doesn't just complete the installation--he owns the outcome. Thank you, Rhemo, for turning a frustrating experience into a positive one!

After living with wires on the side of my house for 40 yrs, I decided it was time to clean things…read moreup. I found The Remo Group and their reviews looked so good I knew that's who I needed to contact. Armando did a wonderful job; so professional and knowledgeable and pleasant! This is a great service and I so happy I found the Remo Group. Thank you Remo and Armando