Hello Everyone, I don't usually do this but it needs to be…read moredone. Amazon.com I have received the wrong item twice now. I have talked to customer service and received a refund for only one of the items. I also have to wait 7-10 business days to reorder the item again because they have to make it out of stock to be able to fix the problem. Hence making me pay for the item a third time. I did talk to Demi the Supervisor in charge of customer service and not only was he unwilling to give any compensation, but he was also rude and very unhelpful during this situation. When I asked to speak to someone else he kept cutting me off mid-sentence to inform me that he was the last point of contact that I could speak to. I am disappointed not only in the service I have received but also that Amazon.com would be willing to treat a loyal customer this way.

Amazon Go is truly an awesome concept. This is a unique location. Partly because of the self serve…read moresoda and coffee stations. An excellent go to spot when in need of a light snack or quick meal. One thing I truly like about Amazon Go happens to be the variety of items in stock. Just like their other San Francisco locations, they have their own Wi-Fi network. Keep in mind, it's best to have the Amazon Go app, sign in with your Amazon.com account cause the QR code is your key entry. With Amazon Go at Embarcadero Center, this improves dining options in the area. FYI: I checked the Amazon Go app, it told me this store is open from 7 am - 6 pm Monday - Friday. If you are looking to get a quick snack or light meal without spending too much on food, Amazon Go is the answer.

Incredibly disappointing that they closed the only location this side of the bay. They always had…read moresuch great service and staff. Horrible decision for Amazon customers.

They closed this location?? That sucks. It was super convenient and staff was great. Guess I won't…read morebe ordering fresh anymore.

A cool find while walking around downtown. This store was very nostalgic. They have comics,…read morefigures, card games, TCGs, etc etc. It was overwhelming looking around because there is so much to see. Definitely need more than a visit to see everything. My anxiety was high seeing how everything was stacked and stored and displayed, but I enjoyed seeing toys and games.

Love coming here to shop! He's got Pokemon cards and pop heads and action figures! Cool place to…read morehangout!

I went to the store on a Sunday at 2 PM. The sign says open until 3 PM. The Yelp says open until 3…read morePM and Google search also says open until 3 PM. The store was closed at 2 PM. I had a return and it had to be returned today .Now I don't know what to do and I don't think this is good business practice.!!!

Horrible customer service by one particular employee. I…read moreshipped a very important doc here thinking UPS would be better and more secure than USPS . . . NOT! Long story short is UPS could not find the address and shipped the doc package back to this store claiming insufficient address information. I showed the clerk a Google street photo showing the address was clearly visible but she refused to help. Wanted payment for a reshipment. I told her kindly FU and went to USPS and mailed the doc package which was delivered in two days with no problems and at 1/3 the cost. Exact same address. So yes a UPS FUBAR but no help at this store. I will never do business here again.

I really appreciated the pharmacists kindness & help whenever I come to pick up things for my…read moregrandpa. The younger (I'm so sorry I think he's Indian) guy is always patient & again just very nice and helpful. People always leave bad reviews but I don't think anyone takes the time to talk about the good stuff even if it's something small.

I am, as I type this, on hold with the pharmacy, trying to get an update on my son's prescription…read more They said they would "check on it." It has been 27 minutes and every time the phone starts to ring again, someone picks it up and hangs up so that I go back into the hold loop. This is the WORST PHARMACY I've ever had to deal with. ZERO STARS.

Always great, friendly, mindful customer service at the drive thru and pharmacy counter. I have…read more100% trust in these folks when it comes to filling my family's prescriptions.

I had an extremely disappointing experience at this CVS Pharmacy. The customer service was some of…read morethe worst I have ever encountered. The staff seemed uninterested in helping customers and acted as if answering simple questions was an inconvenience. I waited far longer than expected, and nobody provided any updates or explanations. The pharmacy staff were unprofessional, dismissive, and lacked basic communication skills. When I asked for assistance, I felt ignored and rushed. It was clear that customer satisfaction is not a priority at this location. The store itself appeared disorganized, and the overall experience was frustrating from start to finish. A pharmacy is a place where people often come for important medications and health-related needs, so professionalism and courtesy should be expected. Unfortunately, this location failed to meet even basic standards of customer service. I would not recommend this CVS Pharmacy to anyone and will be taking my business elsewhere. Management should seriously review staff training and customer service practices because the current level of service is unacceptable.

Great services very friendly and very professional. Call very fast for some printing i needed to do.read more

I've lived here for 10 years and I can honestly say now that I've found this team of people, I feel…read morelike Livermore is my home. Let me explain.. I'm planning my daughter's first birthday which includes me going happily overboard with DIY plans and decorations. I needed posters, pictures, cut outs, mini collages, etc. I procrastinated as all new moms do because life, am I right? And panic set in because I was less than a week out and I couldn't figure out how and where to get my prints. In comes Neeraj and his team of incredibly sweet and amazing people. First issue - I took screenshots from Pinterest that I needed blown up but clear. But I have no idea how to do that and no amount of ChatGPT could help me. Neeraj upscaled the picture on his end and invited me to come in to view a large sample before they completed the full poster print. We actually changed the size, picture and resolution one more time before I signed off. He was patient with me, despite me coming in at their busiest time of the evening. Squirrel - I have to mention that my sister first reached out to Neeraj weeks ago over the phone, just inquiring about services. Neeraj and his team kept her information and followed up to make sure she was taken care of. It was like our bff was just checking in on us because they were there to help, not to make money on a service. That alone was the reason why we came back. Second issue - I expected to only have the poster printed at UPS and have all of my other prints done at CVS for same day pick up because I had some more editing and resolution fixes to do. NOPE! Why does no one do matte prints? Well doesn't matter anyway bc Neeraj does!!!! Literally whatever size or finish you need, he's got you. And wait for the last issue... Third issue - so I'm a first time mom and I don't have the brain capacity to plan things out more than a few days at best. Here we are, the week of the party. I got Neeraj all of the files by Wednesday 8am, and the party is Saturday. Guess when he called me to tell me they were ready? I'll wait..... Wednesday at 5pm!!!!! Are you kidding me? Same day?!?! I was hopeful for Thursday evening which would give me just enough time to finish everything. The amount of stress his team has taken off my shoulders has been unmeasurable. Impressed is an understatement! As I mentioned, this experience has made me feel like I'm finally home. I never expected to be dedicated to a shipping company, but this experience has shown me it's so much more. I'll share pictures of the DIYs once complete so you can see all the work I put on this team. I'm so happy. UPS is lucky to have Neeraj and his team representing them. Thank you guys!!!!!

I went to see if they had some food items I had not seen at the local Grocery Outlet in the town…read morewhere I live. It's difficult to find things that don't change every week. The had some Korean ramyun and some hand soap that I'd never seen anywhere but Target and wanted to try, plus another thing or two. The cashier was efficient. It was easy to get through the store and although the organization differed a bit from the other stores, I found things fairly quickly.

All cashiers are very nice! Many times I find good deals there, like 50 cents for pineapple juice,…read more$4 for a jar of ice brew coffee which outside sells for $6. But beware of expiration dates. Some expire very soon.

Similar to the Benicia location, this store offers a plethora of unique items, including many…read moreeducational and/or music-related products, from STEAM activity kits to portable carnival games. Books and toys of all kinds. A myriad of musical instruments and cute popup greeting cards. They even sell shoelaces in creative designs, and knives too (being advertised for father's day). They have a mini room set up with a fun and diverse range of games on display, handheld devices and board games, like Murder Mystery Party: Death by Chocolate and a Scrabble & Monopoly mash-up. And another mini room dedicated to puzzles for all ages, jigsaw puzzles organized by age level and number of pieces, as well as mechanical puzzles and brain teasers. I was able to find a 100-piece glitter puzzle featuring unicorns and rainbows, perfect for my niece's bday. Staff was hard to find, roaming around the store blending in with customers wandering the aisles. But once the employee saw me waiting at the front counter, he helped grab my selected puzzle off a top shelf and the purchase process was quick and easy. Free street parking was limited on a Friday afternoon, but not impossible to find. I secured a spot just a block away.

Personable , friendly employees. The selection of items in this store is unique, it reminds me of…read moreproducts from my youth but also from little toy shops in Denmark. Value is hard to range. I think it's a personal preference. I love this store and shop in it often.

Fantastic selection, great service, friendly people, I'm impressed…read more Also they run a Wednesday at 6pm run club which is fantastic!

Great place all around! Heather was incredibly helpful and knowledgeable throughout my entire…read morevisit. She took the time to properly size my feet and brought out a variety of shoes she thoughtfully recommended based on my foot shape and size. She encouraged me to try on multiple options and explained the differences between them, making the process easy and comfortable. She genuinely cared about making sure I left happy and confident in my choice, and I did--walking out with exactly the shoe I was looking for. The customer service here is top-notch, and the overall experience was welcoming and stress-free. I truly appreciate the positive experience and personal attention. Thank you so much!