The best most courteous customer service. An array of eclectic products to choose from as you wait…read morefor your booster shots etc!

My mother lives in assisted living in Green Bay. She was accidentally overlooked by her residence…read morewhen Streu's was administering Covid boosters. I called Streu's to see if there was any way they could come back and give my mom the booster. (My mother's health is poor and would not be easy to bring her to a place outside of AL to receive the booster.) Streu's went out of their way and made it happen. The care and compassion was above and beyond. So thankful!

So we decided to switch from Costco to Sam's because my wife will be traveling around the country…read morefor her job and there are more Sam's clubs around than Costcos. The promotional membership deal is sweet. You only pay $25.00 for the first year. That's a $35.00 savings. We went to the customer service counter. The woman there walked us through the process. My wife signed up for the membership and I was the authorizes user on her account. Here's where an annoying chain of events started. The woman said the promotional code was not working so we had to pay the full membership price. She wrote a note on the receipt and told us they will give a $35.00 credit at the check out. When we got there, the cashier had to get a manager to help. To get the credit they just voided $35.00 worth of merchandise. That was ok by us, but not the person checking the receipts at the exit door. It took some explaining to convince her that we were owed a credit at the register and that was the way they chose to fo it. Luckily we had the original receipt from the membership with the note written giving us the credit. Aside from that debacle, we really liked the store. I believe the prices are a bit lower than Costco.

Working at the Green Bay Sam's Club was easily one of the most frustrating and demoralizing…read moreexperiences I've ever had -- and it all comes down to the store manager, Jason. I've worked under different types of management before, but Jason stands out for all the wrong reasons. His behavior toward employees is rude, degrading, and completely unprofessional. Jason is the definition of a micromanager. He constantly hovers over employees, second-guesses everything, and never trusts anyone to do their job. Instead of encouraging teamwork, he creates an atmosphere of fear and stress. He talks to people like they're beneath him, raising his voice or being sarcastic in front of both staff and customers. It's humiliating and unnecessary. What's worse is that Jason will lie or twist stories to make himself look good to upper management. If there's an issue, he immediately looks for someone to blame -- even when the problem comes from his own poor decisions. He's known for throwing employees under the bus just to protect his image. That kind of leadership kills morale and makes people dread coming to work. Many of us genuinely cared about doing a good job and helping customers, but Jason made it impossible. He plays favorites, pits employees against one another, and treats long-term team members with zero respect. It's heartbreaking to watch good workers quit or transfer just to escape the toxic environment he's created. Walmart and Sam's Club should be ashamed to have someone like Jason representing their company. His behavior is not only unprofessional -- it's emotionally draining for the staff and damaging to the store's reputation. Instead of motivating his team, he destroys confidence and pride in the workplace. If you value your sanity, respect, and self-worth, do not work under Jason's management. Until he's held accountable or replaced, the Green Bay Sam's Club will continue to lose good employees and loyal customers.