Good local people With some…read moreGood stuff, lots of furniture and household items. Not a bad place to check out

Great locale for used furniture, nice staff good prices New…read morestuff also. Lots of inventory

I purchased a house in December 2025 that had appliances that were purchased from Best Appliance…read more The drawer in the GE Profile gas range below the oven is bent, which makes it unable to close evenly, and the freezer on the GE Profile refrigerator has been not holding temperature since the day I moved in. The builder told me to get in touch with the appliance store which I did and they have been telling me for over two months that they're going to order a new gasket for the freezer and that they have ordered a replacement drawer for the gas range. Today I called to get an update and I find out from one of the managers that they don't intend to do any of that... so they were just stringing me along for a couple of months! The manager says now he's going to call GE appliance repair and give them my information and that's how they're going to take care of it. Therefore, I would not recommend buying an appliance from this store because they will not always tell you the truth and string you along for a couple of months if something's not working just right and basically wash their hands of the appliance once it goes out the door. The manager said when they delivered the appliances, they were in perfect condition and what happened to them between that point and when I bought the house is not his problem.

customer service second to none. thank you best kitchen . old fashion service in our current daysread more

Scheduled Mr Appliance to repair my dryer. He came and woke me up, (but scheduled for window 12-4.)…read moreWorker was very nice. Fixed problem which was a broken door switch. I was shocked, and not in a good way that the cost was $290.00!!!! Feel gouged and this is a rip off. I had to call him back inside when he was in his van, to move the dryer so it was aligned and even with my washing machine. Would not recommend.

The repair technician took 15 minutes and charged 231$. When he left our dishwater started leaking…read moreagain. We can't get ahold of the repair man and they refuse to cancel the payment for service.

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Update to the previous review: Brad reached out to learn more about everything that went wrong. He…read morepromised to look into the matter ... and then promptly ghosted us. Meanwhile, a week after the technician "fixed" the dishwasher, it's showing the same error message again. AVOID, AVOID, AVOID --- We really regret getting our appliances from Earl B. Feiden. We bought an LG fridge, along with a new dishwasher and induction range (all recommended by Wirecutter). The fridge was dead on arrival, so Feiden replaced it ... with another fridge that didn't work. They said they had no idea what the problem was, so we ultimately switched models. Ten days after the dishwasher was connected, it started showing an error message, and trying to get a technician out here to fix this brand new appliance has been a nightmare. Feiden doesn't seem to care that so many of its appliance are defective--everyone I've spoken to has shrugged their shoulders, as though this is all totally normal. I would avoid them at all costs

James came out to repair my oven. He unfortunately wasn't able to fix it and I had to buy a new…read moreone. He felt bad that he wasn't able to fix it so he didn't charge me anything. Very nice of him.

Great communication. Timely and thorough service with helpful recommendations. Thank you!!read more

I worked here as a Customers Account Manager and I got verbally threatened with violence by the…read moreSales Manager yesterday

If I could give less then one star I would. This place is the worst. First I go in to look for a…read moredryer. I find one that was a digital touch screen front load dryer. I fell in love. I started the contract that was a bit more then I wanted to pay but decided it would be worth it. I get the dryer delivered and it does not work after they told me it tested great and ran fine. I called them and they came back and picked it up to have it fixed. I'm now 4 weeks with no dryer and taking my laundry else where to pay to have it done while still paying for a dryer I don't have ! They then decided to drop a dryer off that is much older and more basic then the one I selected in the store. They wanted me to sign a new contract and I declined because they refused to take money off the dryer. This place is pathetic! And then you go in to talk to the " manager " about the problem and he is never there or does not care. So over this place. If you go to them be prepared to be ripped off big time!!!!!!

Franks a great guy to shot the Bull with while doing laundry and place is always clean.read more

love the fact that i can leave my laundry detergent there so i dont have to worry about forgeting…read moreit and, i can get a lot done while my clothes are being washed and dried, Frank is a very good person and i am grateful for what he does.

Had my stackable washer/dryer replaced today by Ackerman's. My dealing with this company from the…read morevery beginning was one of efficiency, professionalism and reliability. They called to let me know when the appliances would be in and when they would be installed. No excuses, no delays and no nonsense - they were right on target which is unbelievable in todays market when everything is on backorder. The installers were clean and very respectful of my property. Whatever problems they encountered they handled without any hassles or extra cost. I highly recommend this company. Maria C

I first purchased appliances (SubZero reefer, Asko dw, Viking range) from Ackerman's in 1999, I had…read moreheard beforehand that their motto was "If we don't sell them we don't service them", which is logical, given that our rural region's authorized sales and service centers are generally separated by ~30 to fifty miles. I chose them over a competitor twenty-five miles closer to me because of their reputation for honest dealing and skilled service technicians. Over the past twenty years, I have found this to be the case. I recently replaced my original dw with a new Asko from Ackerman's, whose technician and I ran into problems that called for an oscillating saw (neither of us had one and it would have taken an hour to locate and obtain one from a neighbor) but were solved with hammer, chisel, muscle, and skill (none of it mine). Really impressive.

Had a problem with one of our major appliances and started first with a call to the manufacturer…read morewho provided us with two of the local "approved" providers. Thought a $100 just to come out to " diagnose" the issue was a bit much, but ya do what ya gotta. Tech was here less than 15 minutes and during that time called the manufacturer for help - immediately determined it was definitely part X and he's have to call me back with an estimate. When the estimate for the part et al plus the visit was about half of what we paid the appliance we decided to just replace it. However we did call the manufacturer and were told that the part was under warranty and they'd send it to their approved appliance repair provider. It went downhill from there - several more visits and more parts and still no fix - ended up calling another company. They were able to identify the problem - minor glitch with a small part(less than $10) and the install. Imagine the time BCS Inc. could've saved if they'd just started with the basics rather than jumping the gun to new Part A, B, C...tech was very nice, but clearly didn't know what he was doing.