The hotel, a member of the IHG Hotels embodies all the characteristics expected of its library of…read morehotels: clean, efficient reservation processes, organized, and comfortable rooms. It is one of the reasons we choose IHG when possible. What sets the voco St James apart are Mr. Charles, Kentrall, Christina,& Selena. Mr Charles, was the first person we met. He was so friendly & welcoming. Arriving hours before check-in time, he explained he would store our bags then went on to escort & introduce us to Kentrall at the front desk. Kentrall went on to give us a guide to the city & recommendations on what we could do while waiting. They both were like old friends we hadn't seen in a while. So very helpful to hear from locals. We met Selena, another front desk person later. Her recommendations for dining where the locals go was greatly appreciated. Christina, the Food & Beverage felt bad that we missed breakfast onsite one day. It really was on us that we didn't mind the serving time. We were pleasantlt surprised when she offered us three complimentary breakfasts on our last day. Since this was a boutique hotel,it was so nice seeing them each day & chatting a our experiences exploring the city. Being on first name basis with each of them was extremely special. Once strangers, now old friends. This hotel is centrally located so we were able to walk everywhere or access the streetcars easily. Our room was very spacious which was a pleasant surprise since it is a historic hotel. Its French design was very quaint & beautiful. This hotel & the four friends we met would be the main reason we would return when given a chance again

This was definitely not what we expected. Picked this place based on reviews (and maybe because I…read moreforgot to cancel it on hotels.com). There is zero parking off the street so you basically just stop on the street and put your hazards on and go inside to check in. When I walked in, no one greeted me or even said hello. I asked if I was in the right spot and she seemed bothered by me. Got our room and was told parking was $53 a night (which I had already been expecting but still seems outrageous)! We ventured out for the night and when we got back around 10:45pm, my son heard dripping. Come to find out, our AC unit was completely dripping down the wall and pooling on the wood floors. It was late and we were exhausted but we called down to front desk and they said they'd call us back with a solution. After 5-10 minutes she called to tell us we were switching rooms (next door) and she would bring up the new key for us. It was late and we were exhausted and had already unpacked but we did it b/c we couldn't sleep with the constant dripping from the ac unit. Woke up the next morning to the repairman working/pounding on that unit next door. The hotel was just old and dirty and the landscaping by pool looked nothing like the pictures...the vines were all dead. You had to walk through an alleyway to get to our side of the hotel and it was the smoking section so every time we walked through we were walking through people smoking. We were offered nothing what so ever for the inconvenience and we are IHG members. Overall I would NOT recommend this hotel...there are so many others in the area that would be better for any stay. Definitely not going back.

I have been here twice now. Once for a fish fry put on for a local Veterans group and once for a…read moreWinter Lantern Festival. The last event I went to here was interrupted by the amount of mosquitoes wanting to suck my blood. You have to pay for admission to get in, at $5 which is inexpensive, but if you rent a picnic area, you also have to pay for that. It is nice though.

Beautiful location, had an issue with the electrical box, but amazing Quick service and response to…read morethat issue.... (but only during office hours...) we will stay again, and may rent a couple cabins for our children and our grandchildren!

Amazing place, friendly staff and lots of different ways to float!! Paid for a season pass and love…read moreto go there anytime I'm off work.

I enjoyed this place several times. Nice bus ride to take you up river to float back. The people…read moreare friendly and the gear is good.

Awesome viewing area. Great for big sporting events. Need a reservation for big events but a common…read morefirst come first serve area.

I've visited several casinos over the years, including Beau Rivage in Biloxi and the Bellagio in…read moreLas Vegas, and Beau Rivage remains one of my favorite casino destinations. What keeps me coming back is that I feel like I get value for my money. Compared to many casinos, Beau Rivage has been generous with complimentary offers, free play, dining credits, and other promotions. While gambling always involves risk, I personally feel like my money lasts longer here, and I've had some enjoyable wins over the years. Although I haven't personally won more than $1,000 at one time, I've seen many reports on social media and heard from family and friends who have won several thousand dollars here. The property itself is beautiful, clean, and well-maintained. The staff is always friendly and helpful, and the overall atmosphere makes for an enjoyable experience whether you're there to gamble, dine, or relax. One thing I really appreciate that often gets overlooked is the restrooms. The women's bathrooms are very spacious with a large number of stalls, which makes a big difference during busy times. Even when the casino is crowded, you don't feel packed in or waiting forever. Everything is kept clean and well-organized, and it's one of the more comfortable restroom setups I've experienced in a large casino. Parking is a bit of a long walk from the garage to the casino floor, but I personally don't mind it because it gives me some extra walking and exercise. For those who prefer convenience, valet is a good option, especially for seniors or anyone with mobility concerns. My biggest concern is the cell phone service inside the casino. Most of the time, your phone will not work properly once you're deep inside the building, especially in the casino area. It feels like being underground or in a basement where service drops completely. To get a signal back, you often have to walk closer to exits or the security desk area, or wait until you leave the casino entirely. In today's world, having reliable phone service is important, and this is definitely something Beau Rivage should improve. As for the dining options, I've eaten at Stalla, Salt & Ivy Coastal Kitchen, and several of the other restaurants on the property. The food quality has generally been good, and the restaurants provide a nice dining experience. Salt & Ivy Coastal Kitchen, in particular, stands out. The food was very good and better reflected the comfort food, Southern flavors, and Mississippi Gulf Coast cooking that I was hoping to find during my visit. I think some of the other restaurants at Beau Rivage could take notes from Salt & Ivy when it comes to menu development and food preparation. While many of the other restaurants serve good food, some menus feel more generic and don't always capture the local flavors and culinary traditions of Mississippi and the Gulf Coast. When I visit Biloxi, I want to experience food that reflects the region, and Salt & Ivy does a much better job of delivering that experience. The buffet is decent and offers a variety of choices, but I would also like to see more regional favorites and authentic Gulf Coast cuisine. With Beau Rivage being such a premier destination in Biloxi, I think the food program has the potential to better showcase the area's culinary traditions. The only thing I'm still waiting on is a complimentary room offer! Hopefully that comes with future visits. Overall, Beau Rivage continues to be one of my favorite casinos. Between the beautiful property, enjoyable gaming experience, generous promotions, and quality amenities, it's a place I recommend to friends and family. A few improvements to the food offerings and phone connectivity would make the experience even better.

Great place to stay. Huge apartment sized rooms. Friendly and helpful staff. It had a pool and a…read moregym but we were so busy in New Orleans that we did not get a chance to use it. The building itself is situated in an area that's relatively close to everything and would be a short drive- Uber ride away. Upon arrival we were greeted by the friendly front desk staff. We were then passed over to another pair that wanted to help us with our trips itinerary. They were overly friendly and wanted to be really helpful. We had things to do so we went up to our room and that's when the phone calls started. They were very aggressive and I did not put two and two together until I remembered this was a Wyndham hotel *cue ominous music*. It's a Wyndham. You're gonna get offered all kinds of free stuff and discounts but you have to attend a "presentation" in order to get them. In Wyndham speak that means timeshare presentation. If you don't know, they basically kidnap you and force you to buy a timeshare for 20 plus thousand dollars (I'm exaggerating but the sales pitch is extremely high pressure and if you say no, they will turn on you and act like you're stealing food out of their kid's mouths.) If you possess the power of the word "NO" and hold your ground then you'll be just fine. However, if you are not and you are swayed or can be swayed avoid them like the plague. They come off as friendly, charming, and helpful, but the second you say "no"?, like I said earlier, they are going to turn on you. You have been warned.

The issues at this hotel are so numerous, I don't know where to begin…read more Let's start with the worst, they only had one operable elevator out of 3, most of our visit. In addition to that we had an issue checking in, there was not a room ready when we arrived and we were told we would be called when it became available. They never did.When I called to check if my room was available, they were rude and discourteous and I was told that they did not have my phone number. Which I I gave them along with my email address when I checked in. The toilet did not work properly and took flushing 3x each time. The coffee pot was broken and when I called I was told that no one would be available to take care of it until 8 AM the next morning. No offer to leave a note or to take care of it in the morning, but I should call back. There were no clean towels at the pool so we had to bring towels from the room. But our towels were not restocked, we had to go ask for them. To add Insult to injury, our last night our room key didn't work. We had to wait a ridiculous length of time, given that only one elevator worked to go to the lobby to have it corrected. They apologized profusely, but did nothing. We went back to our room and the keys still didn't work. Maintenance literally had to break into our room. Mind you, they want $100,000 for their timeshare program. I would not have their timeshare program, if they gave it to me. I categorically would not recommend this property under any circumstances. On a positive note , the building and room were very nice and the day we arrived there was a crawfish boil. But I still would not recommend them.