I have to say that this shop is truly honest and wonderful. The people are very friendly and…read moreknowledgeable. I have been here twice now to have them look at and do some minor repairs on my watches. One of my watches was a Tudor by Rolex. I thought it was shot. Being dumb as I might be, I was told the watch was fine. It was a self winding watch that I had not worn in years. Now perfect. Since it was an anniversary watch from IBM after 25 years of service it did mean something to me. Thank you gang! I have many other watches that need to be looked at. I will be back. Thank You.

Went in today to have my engagement ring resized. The team is thorough, helpful, and honest. Highly…read morerecommend.

Took my Rolex in to repair the broken stem, another Jewler said it would the from $500 to $750 to…read morefix it and they might have to send in away for repair, I thought that was excessive. I then took it to McMaster & Johnson, they looked at the watch and said the break was close to the gold crown and easy to fix and quoted me $125.00 to fix it. They were fair and honest. Perfect people to deal with.

Best jewelry store in palm beach county period!!! Honest! Great quality work! I've been having Mike…read moremake my chains for years! Great guy honest great work!!!! You can not go wrong here!!! If your looking to make a custom piece or buy somthing already made they got you!!!

towns jewelry helped me so much with my engagement ring, they where super nice and super easy to…read moretalk to, they have amazing deals and i highly recommend them

I needed a jeweler to set my new center stone in my wedding band. I was going from a 4 carat to a…read more6.5 carat. My wedding band has 55 princess cut diamonds in an invisible setting. For this reason no other jewelers would touch it because it was made by a master jeweler and designed by my husband and in order to look like The Eiffel Tower at night. Every jeweler said the risk was too high. I also needed it sized up 2 sizes. It was made too small to start with originally and 20 years later just needed to be resized. Tony was an angel on the phone. When I brought the ring in he said it would be risky but he would do it. I can not tell you how beautiful it is and what an amazing job he did. He is truly a master jeweler. He was kind and passionate about doing an excellent job. His communication throughout this stressful process was impeccable. I will always use him for any further jewelry nerds I have. He was honest and told is of the risk but in the end he went above and beyond and my ring is stunning. Thank you Tony!

Had a small repair and they handled it perfectly. Friendly and treated us well and will be back…read morefor other needs in the future. Great selection of jewelry available!

I guess they didn't want my business.... I came to them three months ago looking for an engagement…read morering (no budget). They told me they would look for a center stone and customize the setting to whatever I wanted .Went into the store twice and called multiple times for updates gave them my information and heard nothing from them since. I guess they judge people based on looks. Don't recommend.

My family has been doing business with Jay's Fine Jewelry for over 20 years and we've never been…read moredisappointed. Jay always gives great personal service. I've had many of my pieces serviced and repaired at Jay's and the quality of his work is outstanding. My husband has gifted me several pieces of jewelry from Jay's and his prices are always fair. He's also crafted custom jewelry for us. Jay's is the best for fine jewelry.

My experience: I took in a family heirloom diamond to get…read moreassessed. They told me there was a $50 fee for this service. I ran out to my car to get my wallet and upon returning there were 3 service members looking around for my diamond. Found the diamond 10 minutes later. The whole thing felt sketchy to me, and I left.

They were very nice! Fixed my watch clasp for me, right there in the store! The jewelry is…read morestunning! I will back to look for my birthday gift, lol!

Honesty, professionalism, respect, attitude, rudeness, yelling and having the audacity out of…read morenowhere "no wonder nobody in your neighborhood likes you". A real professional, full of class store. Joyce has a mouth like I HAVE NEVER EXPERIENCED doing business with anyone.

Super nice people!! I went in to have a silver piece cleaned. They offered to do it for free! It…read moreturned out to be difficult, I was more than willing to pay. Maria was super nice and helpful. Thank you!

Very professional and welcoming. Transferred a battery from my 18 year-old crumbling car key fob to…read morea newer replacement fob on a professional courtesy (free) basis, even though I offered to pay. Super nice people!

I like their honesty, selection, customer service. Just great people they will do their best to…read moreaccommodate the customer. Best prices around.

I don't trust them. I brought in diamonds that are I knew were diamonds for a fact and they said…read morethey were cubic zirconia. It's a bait and switch shop. Don't trust it