Stopped by after a referral from another carpet and tile company to do some binding. Met the owner,…read moreRobert who was awesome and addressed our needs promptly. But most important, from lots of experience with carpet and tile companies in Miami, you could not do better than Robert from a knowledge standpoint! HIs breadth of experience was invaluable to us. and he is a cool guy to boot. John S

Reading these reviews I must ask what went wrong with our job?…read moreWas promised 6 weeks, It's been over a year. When will this nightmare end, Mike? Enough is ENOUGH! Do not recommend! Addendum post to owner as of 3/10/2023 This past year and (almost) 1/2 you kept going to the same supplier who was sending not even close to matching pieces of 7 foot stair nose. Telling us you're not responsible for it that you are simply the middle man. The manufacturer is responsible for it. We soli interfaced with your manager representing your company. We have never spoken to the owner until the posting of this review. You are in fact 100 percent responsible for the completion of our job. It is the responsibility of the owner or it's representative to assure that you are capable of getting all matching pieces and wood grain within it's color lot to complete the job before accepting it and providing a timeframe when it would be completed. When we spoke on the phone last night9 3-9-23), your greatest concern was "you are destroying my company over a piece of molding. Your greatest concern wasn't that our job has taken well over a year to get accomplish when promised six weeks - your greatest concern was all about you, and you know it. Your main concern was your reputation. As a matter of fact, you said to me: "You are destroying my companies reputation over a piece of molding". My response back to you was: "It may be just a piece of molding to you until it becomes your piece of molding" (you then hung the phone up on me) This is almost a 7 foot piece of molding in between two 7 foot pieces that do not match. When the sun comes in off the ocean and hits that wood it looks awful! This is not what we agreed to and we will not accept it.. It should be criminal that you have put us in such a mental state to where we have to do something like this to get our flooring completed. Our one and only phone call, you literally begged me to remove my review, at which point I told you I would not until out job is complete and after my mental anguish has settled down. Perhaps in a year. To be exact this cost us $52,641.91 between you and the company you chose to install your product. Your wood product should be your masterpiece where it speaks volumes of your company. Sadly in our case it is not. I'd be utterly embarrassed trying to justify your actions at this point. If you choose to continue, I will continue with the entire series of actions that will bring in your installers. Please put your justifying energy into doing the right thing owner and get our job completed! That is all we ever wanted. We are gravely disappointed.

I shopped around for carpet stretching. Carpets Etc. was the only company that actually answered…read morethe phone. I also received a verbal quote over the phone. On the day of the repair WILLIAM showed up ON TIME to look over the needed repairs. The actual quote was a few dollars less. WILLIAM did a fantastic job stretching the carpet, not causing any tile damage and cleaned up as if he was not even there. I give WILLIAM and Carpets Etc. a 5 star review and highly recommend them.

I have been using Carpets Etc. for many years. At this point I think they have installed all the…read moreflooring in my home. Some of them twice because my wife likes to change things, (drives me nuts) but I do have to say her changes look great ! Anyway, The floor have always looked great. The job was done on time and the house was kept clean. Thank you to all the staff at Carpets Etc. for you professionalism and being part of our reliable contractors list. I do recommend Carpets Etc. to many others and never had an issue.

The company came highly recommended by a family member due to their attention to detailed when it…read morecomes to cleaning. I was extremely disappointed with the results. I needed a deep cleaning and they were in and out within 40mins for 2 room, so 20mins per room. For $200 I was expecting them to take their time and do a better job. They didn't even use a high power vacuum before they started and i vacuumed before they came. Once the carpets were cleaned and I vacuum and was annoyed to see how much hairs and dirt I picked up. I contacted them and requested another cleaning, the attitude of the owner was horrible, telling me how he actually even took longer than usual to clean my rugs. Even when he came he had a very demeaning tone and telling me how they only steam and clean on top of the rugs not deep clean. I vacuumed before they came the 2nd time the rooms were unoccupied the whole time until their return for another cleaning. I decided to time them this time. They started in the 1st room at 12:39 and finished at 12:49. Then the 2nd room started at 12:50 til 12:55. Ridiculous! So 10mins in 1 room and 5mins in the other. Would not recommend.

Just had Tony's here.. my carpet looks fabulous, I'm so pleased and I'm picky. My chairs are…read moreawesome. Would recommend

Great quality carpet for the price. Got carpet for a rental. Better quality and thickness carpet…read morethan other places for the same prices. Definitely a step above I recommend them Great quick service. Professional

Horrible experience with this company. James was hired to lay tile work was supposed to be done,…read moreaccording to him, in 3 days. Took 2 weeks. Very unprofessional he got upset when I asked him not to smoke in my garage because I can't inhale those fumes which were coming into the house because he had the door opened. He also go upset when I asked can he close the door behind him because he was letting bugs in. Very poor work ethic. Lazy worker wants to get paid for the job but doesn't like to work. Avoid this company.

We are thrilled with Psl Flooring. From our first in-home appointment, to the installation, we…read morehighly recommend this company. Their product selection is vast, the quality is excellent, their pricing is very competitive, and the installers are clean, efficient, and they swept up all debris. Kudos to Carolina, Hilton, and Junior!! Bert & Norleen McClelland

Everything went so smoothly. From the very start they were very professional and knowledgeable. The…read morework came out perfect. I would use them again and highly recommend them for your flooring job.

Elite Tile BR is the most proficient company I have come across in Vero Beach. They were fast,…read moreaccommodating, skilled, detail oriented and a pleasure to work with. My experiences in dealing with real doozies while trying to remodel "this old house" had put a fear of hiring in me. A new metal roof and pool remodel dragged on for months with many excuses and end products not quite right. With Elite Tile and their wonderful crew this is a worry you will never have. They are experts in their field.

Great service and great job. I highly recommend these guys. They were efficient and quick to…read moreaddress my concerns and complete the job. Their pricing is very competitive for the quality service that they provide.