I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

McCollum Repairs is the place! we are so happy to find someone with experience and skills along…read morewith integrity. we feel so happy to know if an appliance needs attention or replacement-we know who to reach out to. 100% recommend

I was very pleased with the service I received. The technician called when he was on the way and…read moreshowed up at the beginning of the time window given. He was efficient and got me a quote right away for the repair. It was more than I wanted to pay to fix an older dryer, so he recommended which type of new one I should buy. He did not try to pressure me to fix the old one. I would definitely recommend this company.

Love working with them. My hospital uses them frequently for projects. We used to use a big…read morepromotional company but so happy we found this local shop. The owners are really nice and their prices are very reasonable. Their work is always exactly what I asked for.

KC Designs has excellent service, amazing designs, and quality options! Karl and Cheryl are…read morewonderful to work with, and I highly recommend KC Designs for any custom printing needs!